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Crowne Plaza Orlando Downtown

CrownePlaza.comUS$113*
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#129 of 336 Hotels in Orlando
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Orlando Downtown
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781 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Orlando Downtown
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Showing 732: English reviews
Seattle, Washington
Reviewed 21 April 2016

The hotel is a little bit aged, but still well maintained. There's an outdoor pool, which was great. However, it's not right in downtown (walkable though, and the hotel provides a free shuttle service). During my stay, Monique at front desk was super helpful, I arrived early in the morning (9 am), because I had a red-eye flight. She warmly...

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Helpful?
Thank Jefferson L
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your recent review of our hotel. I am pleases to hear you enjoyed your stay with us and our staff made your stay a great experience with us. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Roberto B.

Harbor Springs, Michigan
Reviewed 20 April 2016

Was pleasantly supprised to have a two room suite instead of a room. I asked at check- in for a room not facing the freeway nearby, clerk Kyle said he would keep me away as far as possible. He did! The opposite end of the hotel,room was very quiet,well appointed with small kitchen, two flat screen tv one in living...

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Helpful?
Thank James F
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Thank you for your positive comments. We hope you will visit us again. Sincerely, Roberto B.

Gainesville
Reviewed 13 April 2016 via mobile

4/2-4/3/16 Very friendly staff. Looks like an older hotel that's been remodeled, but they did a beautiful job. Rooms were well attended to, very clean. I wanted to take the bed home with me, sooo comfortable. Only ate breakfast at the hotel, but it was perfectly prepared and delicious...definitely more than I expected from hotel room service. All in all,...

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Helpful?
Thank Steve S
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant and the condition of the hotel made a great experience as a guest. If you traveling to our area again soon, do not hesitate to visit us again. Sincerely, Roberto B

Johannesburg
Reviewed 12 April 2016

Very comfortable rooms, amenities were all super. I found the restaurant was a little below par - long waiting times and average food, but it didn't affect my opinion of the hotel itself and I'd probably still recommend it to friends. The hotel is the other side of the freeway from the downtown area, but still felt quite safe. Roughly...

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Helpful?
Thank sybarump
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Roberto B.

Geneseo, NY
Reviewed 8 April 2016 via mobile

I stayed here for one night on business this week and was surprisingly impressed. I was warned by a local colleague that this hotel wasn't in a great part of downtown. I have to admit it wasn't in an area that was convenient to walking around with attractions and eateries right outside the door, but it is in a safe...

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Helpful?
Thank GeneseoSupremo
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Roberto B.

Gainesville, Florida
Reviewed 4 April 2016

When I booked the hotel on the phone, I told the clerk that we were three adults so we needed a suite. He never told me that the counch did not fold out, that the only bathroom was through the bedroom, or that the bathroom had swinging, short, louvered, saloon doors. We were a married couple and a single friend....

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Helpful?
Thank Lisa L
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear LisaL, Thank you so much for taking the time to review our property. We would like to apologize for the inconvenience of your room accommodations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future,...

St. Petersburg, Florida
Reviewed 2 April 2016

I received a last-minute call to go to Orlando for work. I booked through Priceline. When I got to the hotel, I found out that the parking is $17 a night. I'm not sure if this is listed on the Crowne Plaza site, but it was definitely not listed on the Priceline site, so that came as a big surprise...

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Helpful?
Thank ehfield
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear ehfield, Thank you so much for your review of the hotel. We appreciate your kind feedback about our front desk agent Tristan. We are delighted to hear that he delivered great customer service and that you enjoyed your accommodations. We will be sure to share your positive words with the staff of our hotel. We hope to see you...

Dubai, UAE
Reviewed 30 March 2016

The hotel was adequate and the staff were friendly. The restaurant and bar were fine as well. However, as a first time visitor to Orlando, I was rather shocked to discover that this hotel - wth the word downtown in its name - is a good mile's walk from the true downtown! They have a complimentary shuttle that leaves every...

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Thank UAEStephen
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear UAEStephen, Thank you for your review of the property. We do apologize that the location was an inconvenience during your stay with us. We strive to make travel to and from the downtown area as convenient as possible with our shuttle service. We do hope to have the opportunity to make a future stay more pleasant.

Tarpon Springs, Florida
Reviewed 28 March 2016

Very nice place. and was very accommodating at a very late night check in. Room was very clean, bed was extremely hard and hot water took a while. pretty noisy though, seemed like the walls were made of paper. Rooms were spacious and the property was well maintained.

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Helpful?
Thank Bill C
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Bill C, Thank you for your review of the property. We are delighted to hear that you enjoyed your room accommodations during your stay. We value your feedback, and will share them with the staff of our hotel in order to make the necessary improvements. We hope that you will visit again soon.

Orlando, Florida
Reviewed 18 March 2016 via mobile

We stayed there for a wedding. The hotel is very nice and it seems updated. It looked really clean and the employees were very nice. They seem to like their job. Parking is $17 which I hate. The room we stayed in on the 14th floor was super nice and clean. Very clean bathrooms and clean linen. The location is...

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Helpful?
Thank JorgePKA
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Roberto B. FOM

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Experience the Crowne Plaza Orlando Downtown, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown is walking distance to downtown's impressive entertainment venues such as Amway Center home of Orlando Magic, the Dr. Phillips Center for the Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from Camping World Stadium home of the Russell Athletic Bowl, AutoNation Cure Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wells Fargo, HD Supply, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals look forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more   less 

Additional Information about Crowne Plaza Orlando Downtown

Address: 304 W Colonial Dr, Orlando, FL 32801-1132
Region: United States > Florida > Central Florida > Orlando
Price Range: $149 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Orlando Downtown 3.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Holiday Inn Orlando
Crowne Plaza Orlando Downtown Florida
Hotel Style:
#10 Green Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Orlando Downtown staff and other travellers.
21 questions
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Questions? Get answers from Crowne Plaza Orlando Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I travel for work often, the room was recently cleaned and well maintained”
lynetter785, 11 May 2017 | Read review
“NIce being able to make more than 1 cup of coffee at a time!”
Y8050QWpamelag, 5 May 2017 | Read review
“Order room service but plan for disorganization and lack of helpfulness at the Front Desk”
927libbya, 3 May 2017 | Read review
“The western style bathroom doors in the suite ”
Moagu099, 20 Apr 2017 | Read review
“Didn't like that the balcony doors did not open for fresh air. Consider.”
779jariusw, 19 Apr 2017 | Read review
5 of 5
CrownePlaza.com
US$113* /night
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HotelQuicklyUS$137
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