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Crowne Plaza Orlando Downtown

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#167 of 335 Hotels in Orlando
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Crowne Plaza Orlando Downtown
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722 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Orlando Downtown
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Showing 678: English reviews
Kuwait City, Kuwait
Reviewed 5 September 2015

location is perfect close to downtown, rooms good, staff we met were very cooperative & helpful, especially Nicolas Vrtal & Neysha Delgado, it was accessible & near to restaurants, high rise good view, parking space available. Good Breafast

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Helpful?
1Thank SANJEEV M
James M, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Sanjeev, I appreciate you taking the time to tell us about your experience during your time with us. I am pleased to hear you enjoyed your stay, from our location to your room, and our great staff. I will be sure to share your comments with our staff members as well. I hope next time you are visiting Orlando...

Orlando, Florida
Reviewed 4 September 2015 via mobile

We were fortunate to get to stay almost a month at this location due to house renovations. We live close by and were very impressed with this hotel and all of the amenities! One of the hotel's managers, Vika Fifita, was extremely helpful and very courteous. Kayla, front desk agent, and Danielle, supervisor, always greeted us with a smile and...

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Helpful?
1Thank byejoan
James M, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear byejoan, I would like to thank you for your shining review of our hotel and staff. We are so happy you enjoyed your time with us, and appreciate your kind words. I will be sure to share your comments with each of them. I hope to see you again next time you are visiting downtown Orlando. Sincerely, James M....

Toronto, Canada
Reviewed 24 August 2015

I stay at a lot of IHG properties... the people always set the hotel apart. And the people here were AWESOME! The valet guys (Julian and Dujan) were great, even making the $20/day valet bearable. We were upgraded to a King Suite, which was great. Everything here was ideal!

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Helpful?
3Thank maxdatraveler
James M, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear maxdatraveler, Thank you for taking time out of your day to tell us about your experiences while you were staying with us. I am happy to hear you enjoyed your suite upgrade, and in particular our employees. I will be sure to share your comments with them. I hope next time you are in Orlando, you will stay with...

Reviewed 19 August 2015

I called early in the day and the hotel confirmed that shuttle would pick us up when we arrived.After I arrived they said I was two miles beyond their three mile shuttle radius. This was at 9:00 P.M.and with a travel partner with mobility issues. When we got to the room the toilet and the t.v. remote would not work.

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Helpful?
Thank Karen M
Vika F, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings Karen M, I want to apologize for your experience during your stay at our hotel. I would like to discuss this with you further, if you agree to it. It is always important to hear about negative experiences, so that we can prevent them from happening in the future. I can be reached at vika@downtowncrowne.com. Thank you for your...

Indian Harbour Beach, Florida
Reviewed 19 August 2015

The hotel is very well appointed. Being a corporate pilot I live in hotels. The breakfast meal is NOT included but the wifi is but is slow. I was in room 1002 and the view was nice but being right next to the road I did not sleep much with the traffic. To top that off the room joining this...

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Helpful?
Thank DennisStricklin
Vika F, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings DennisStricklin, Thank you for your review of our hotel. The noise in the rooms from the highway are definitely an area we are working on. I do want to apologize for your experience with the sound from your neighbor's room. I am glad that the bed was comfortable for you. I hope that you will try our hotel again...

Reviewed 9 August 2015

I always find myself staying at this hotel every time I'm in Orlando. I love it there. From the valet guys to the housekeeping staff, everyone is so friendly and have a smile on their faces. Kyle (FD agent) is always helpful. I will continue staying here

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Helpful?
Thank Jeffrey C
James M, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Jeffrey C. Thank you for sharing your comments about your recent stay. I am happy to hear everything was great, and that Kyle made such an impression. I appreciate your feedback, and hope to see you next time you visit Orlando. Sincerely, James M. Guest Service Manager

Tampa, Florida
Reviewed 5 August 2015

The employee who reserved my room did me no favors. My room was over the valet parking lot and very close to Hughey Ave. (lots of traffic noise). This is not the fault of the hotel, but there were some guys in the room next to mine that were very loud all evening. I finally dozed off only to be...

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Helpful?
1Thank Brian S
Vika F, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Hi Brian S, Thank you for your review of our hotel during your stay with us. I am sorry that you were unable to experience a good night's sleep because of noisy neighbors or noises from the outside. Noise from the outside is an issue we are working on with better sound barrier windows. We do understand how important rest...

Tampa, Florida
Reviewed 1 August 2015 via mobile

So I travel on business often across the state of Florida... This Crowne Plaza was very clean and well appointed. I was in the King Suite on the 11th floor - Awesome accomodations. Couldn't ask for more accept earplugs for the road noise from I4 - ALL NIGHT LONG. They do not have a daily member reception like the one...

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Helpful?
Thank rictravelsonbusiness
Vika F, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings rictravelsonbusiness, We always appreciate when the elite of our IHG Rewards club takes the time to review our hotel. I do want to apologize that you were not recognized at checkin, I do see that you received your welcome amenity points for your stay. We do have an IHG member's reception every Tuesday evening at 5pm. If you are...

Reviewed 30 July 2015 via mobile

Stayed one night for business. Had my family with me. I liked that my car in the parking lot was so easily accessible because I had equipment in my car and I needed to go back and forth numerous times. The parking lot is very close to the hotel, not a large garage. Hotel was clean,lobby well appointed with infused...

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Helpful?
Thank Momsperspective
Vika F, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings Momsperspective, Thank you for your review of our hotel. It is never easy to share public space and am sorry that you had to experience people who had no respect for our other guests. I appreciate your details on what you did like. We hope that you will choose our hotel again when you are in the Orlando area....

Reviewed 26 July 2015 via mobile

Spent the weekend there, Nayesha at the front desk was amazing. And Luigi was very personable and friendly every morning. Great staff makes all the difference. Would come back 10/10. Give Nayesha a raise.

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Helpful?
Thank Nate F
Vika F, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings NateF! Thank you for your review of our hotel. Luigi and Neysha are some of our superstars and I am excited that you mentioned each of them personally. We hope to see you again soon! Best Regards, Vika Fifita Guest Services Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Experience the Crowne Plaza Orlando Downtown, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown is walking distance to downtown's impressive entertainment venues such as Amway Center home of Orlando Magic, the Dr. Phillips Center for the Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from Camping World Stadium home of the Russell Athletic Bowl, AutoNation Cure Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wells Fargo, HD Supply, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals look forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more   less 

Additional Information about Crowne Plaza Orlando Downtown

Address: 304 W Colonial Dr, Orlando, FL 32801-1132
Region: United States > Florida > Central Florida > Orlando
Price Range: $177 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Orlando Downtown 3.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Holiday Inn Orlando
Crowne Plaza Orlando Downtown Florida
Hotel Style:
#9 Green Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Orlando Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Orlando Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a high floor.”
 of 5 bubbles LimaBravoWhiskey, 22 Mar 2017 | Read review
“they have a quiet area I requested. NEVER HEARD ANOTHER SOUL”
 of 5 bubbles jacksondxmg, 22 Mar 2017 | Read review
“Tv guide channel would be nice.”
 of 5 bubbles nancyw308, 9 Mar 2017 | Read review
“Not near the vending machines or elevators”
 of 5 bubbles jakabo71, 27 Feb 2017 | Read review
“higher floor better views.”
 of 5 bubbles Silvina108, 22 Feb 2017 | Read review
5 of 5