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Crowne Plaza Orlando Downtown

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#175 of 334 Hotels in Orlando
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Crowne Plaza Orlando Downtown
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696 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Orlando Downtown
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Showing 652: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed 5 May 2015

This would have been a perfectly fine downtown hotel, except that the noise from the road let it down. I understand that a hotel near a busy road or interstate will have a level of traffic noise. However, the balcony doors did not shut properly. This meant that it sounded as though we were actually sleeping ON I-4, rather than...

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Helpful?
Thank Anne S
James M, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Anne S., Thank you for taking the time to tell us about your recent stay. I am sorry we were unable to accommodate your request to move to another room, as we were indeed fully booked. I am glad to see however you were treated well by our friendly staff. Next time you are in town, please let me...

Reviewed 4 May 2015

Started our stay with the most helpful and polite valet attendant. Check-in was a little concerning when the reservation was set-up for the wrong day/week. The front desk attendant was excellent and resolved the situation so quickly. Breakfast attendants where professional and helpful.. The guest room was magnificent and very clean, had such a beautiful sleep in a very comfortable...

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Helpful?
Thank Roxy S
James M, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Roxy S., Thanks for telling us about your recent stay, I am happy to hear you enjoyed your time with us! It seems we were able to make up for the mix up at check in, with our outstanding service and our great rooms. I hope next time you are visiting Orlando, you will stay with us again. Sincerely,...

Reviewed 27 April 2015

Spent a week here while working downtown. Although the neighborhood has nothing to recommend, the hotel and the staff more than made up for the location. I had a large two room suite with a mini kitchen and large bath. They were artfully furnished and quiet, at least in terms of hotel noises. I could hear freeway traffic through the...

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Helpful?
1Thank wwcodysmom
James M, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear wwcodysmom, Thank you so much for taking time to tell us about your stay. I am happy to hear that you enjoyed your time with us. While you mentioned that you did have some issues with the noise, I am so pleased to hear that our staff caring attitudes made up for it. I have already shared your kind...

Schaumburg, Illinois
Reviewed 27 April 2015 via mobile

We were first impressed with the service at the hotel. We were upgraded to a great room, but after that it was all downhill from there. The road noise is tough to deal with at night, but you can't change that. Everyday, when housekeeping cleaned our room, they took our towels, but never restocked; it was a constant call to...

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Helpful?
Thank Jkeller80
James M, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Jkeller80, Thank you for taking the time to tell us about your stay. I am happy that you enjoyed the upgrade, but sorry to hear that you encountered the issues you had. We always take our guests feedback very seriously, and take the opportunity to learn from the experiences and see where we can improve. If you would like...

Minneapolis, Minnesota
Reviewed 24 April 2015

Would highly recommend this hotel. All of the staff, from the valet to the front desk, to the maintenance personnel were extremely helpful and went out of their way to make sure I was satisfied. The room was very clean and the bed comfortable. Can't think of any cons for this hotel.

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Helpful?
Thank Tim E
James M, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Tim E, Thank you for your comments and recommendation! This truly is the highest compliment we can receive, and we really appreciate it. I'm happy to hear that you enjoyed the time you spent with us, and our staff went above and beyond your expectation, and that our glad you enjoyed the room and comfortable bed. We hope next...

Mesa, Arizona
Reviewed 18 April 2015 via mobile

Stayed at this location for 3 nights. Property seemed dated and in need of upgrades. Pricey and didn't seem to fit with the room received. Room was clean and bed were very soft maybe time to replace. Bell Staff was great with shuttles to the downtown area.

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Helpful?
1Thank kikialicia
James M, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear kikialicia, Thank you for reviewing your stay with us, I appreciate you taking the time to do so. I'm happy to hear you enjoyed the complimentary shuttle service we offer, along with the assistance you received from our bellmen. Your comments about the bed in your room is important to us, and if you would kindly get in touch...

Sunny Central Florida
Reviewed 17 April 2015 via mobile

Was a little worried after reading some of these reviews. We didn't find it noisy - no earplugs in our room - and the free shuttle was perfect for the Jimmy Buffet Concert. Our suite was spacious and clean. The staff was super friendly from the valet who greeted us upon arrival and directed us to self park area to...

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Helpful?
Thank HappyFLTravelers
James M, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear HappyFLTravelers, I wanted to thank you for telling us about your experience while staying with us. I'm happy to hear the hotel and its services contributed to a great weekend for you. Its great to hear that our team was kind and friendly and that you enjoyed Suite and its amenities, lastly of course our complimentary guest shuttle which...

Reviewed 17 April 2015 via mobile

If you need a good nights sleep this is not the hotel for you. Thw hotel is a few blocks from the police station. Sirens woke us up.twice. then the train. Early the next morning the crane working on the building next door. If that wasnt bad enough we were awoken by a knock when they placed the bill under...

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1Thank chaselilly
James M, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear chaselilly, I appreciate you letting us know about your stay. We take our guests comments seriously, and look for ways to improve based on their suggestions and feedback. I apologize for the issues you experienced while you were here, if you would like to speak in more detail about your experience I would be happy to speak with you...

Doha, Qatar
Reviewed 8 April 2015

It was a nice hotel, stayed here for 4 nights, First hotel that provided ear plugs next to bed, so noise level was little higher because to the road next to it. I was little disappointed as it felt more like a holiday inn express than a crowne plaza, specially at the price. No Bell boy, check inn was simple,...

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Helpful?
2Thank Khurram-Dubai
James M, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Khurram-Dubai, Thank you for taking the time to review your stay with us. I am happy to hear that you enjoyed your stay, and appreciate your feedback on the noise level in the rooms. We take all of our guests comments very seriously, and always look for ways to improve our property and services so we can offer our...

Orlando, Florida
Reviewed 2 April 2015

In the past 2 1/2 years I came to Orlando on biz at least 8 weeks per year and have always stayed here. As I am returning to live in Orlando this is my last stay and I have to say Thank you to the staff and management. In the past 20 stays as in any family we have had...

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Helpful?
Thank Walt-FL
James M, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Walt-FL, Thank you for telling us about your recent stay, and the good times you've had staying with us. I'm happy to hear we have been your go-to hotel in the area over the last 8 years, thank you for your loyalty. It says a lot about a hotel when guests return year after year, and we're glad we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Experience the Crowne Plaza Orlando Downtown, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown is walking distance to downtown's impressive entertainment venues such as Amway Center home of Orlando Magic, the Dr. Phillips Center for the Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from Camping World Stadium home of the Russell Athletic Bowl, AutoNation Cure Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wells Fargo, HD Supply, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals look forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more   less 

Additional Information about Crowne Plaza Orlando Downtown

Address: 304 W Colonial Dr, Orlando, FL 32801-1132
Region: United States > Florida > Central Florida > Orlando
Price Range: $191 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Orlando Downtown 3.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Holiday Inn Orlando
Crowne Plaza Orlando Downtown Florida
Hotel Style:
#8 Green Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Orlando Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Orlando Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“The hotel is close to I-4, so a room away from the freeway should be less noisy.”
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