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Best Western Lake Buena Vista - Disney Springs Resort Area

Orbitz.comUS$83*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$123*
US$83*
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US$111*
US$123*
US$83*
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Best Western Lake Buena Vista - Disney Springs Resort Area
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2,864 Reviews from our TripAdvisor Community

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Showing 2,589: English reviews
Start your review of Best Western Lake Buena Vista - Disney Springs Resort Area
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Reviewed 2 days ago NEW

Great hotel to just stay at if visiting the parks and not planning on staying there. The room was older than expected. Stains on the carpet, a plastic cup on the floor when we first walked in (wasn't ours), the shower didn't change to cold water one time, and one of the towels has a stain on it. But, we...

Review collected in partnership with Best Western
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Helpful?
Thank Juliette Q
Management response:

Thank you Juliette for taking the time to post a review of our hotel. We take all reviews both positive and negative very seriously. We are glad that you enjoyed the location and the service of our staff. I will make sure that our Executive Housekeeper receives a copy of your review so that she can address her staff. We...

HOTEL’S FAVOURITE REVIEW
Reviewed 21 April 2017 via mobile

We spent 3 nights at the BW the beds where awesome rooms clean and great view of city we when in the pool and hot tub that where both great they have a nice bar inside and a little market place where we grabbed subs and breakfast sandwiches both where awesome the hotel was priced great under $100 for Mon...

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Helpful?
3Thank Anthony315
About Hotel's Favourite Review
Pebble P, Rooms Director at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this review

We are so happy that you found our hotel and that you truly enjoyed your stay. We appreciate the time you took to review us and look forward to your return.

Sheboygan, Wisconsin
Reviewed 3 days ago NEW

We stayed for 7 nights and highly recommend it. The location was perfect, close to Disney Springs, and we walked there several times. It was a safe area with nice hotels, and I was not at all nervous about the neighborhood. The pool water was extremely warm and relaxing with great music. The rooms were spotless with clean towels, bed...

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Helpful?
Thank amyw882017
Management response:

Thank you Amy for choosing the Best Western Lake Buena Vista for your home away from home during your vacation. We love to hear that we have exceeded our guests expectations and were able to make some magical memories for you and your family. Please come visit us again the next time you are in the area. Have a wonderful...

Rotonda West, United States
Reviewed 3 days ago NEW

vacation from hell I would like to complain about my poor experience with the Best Western Hotel. And BW was my favorite hotel before this happened. I am a member of the BW. I am talking about the hotel located at the 2000 Hotel Plaza Blvd. Lake Buena Vista, FL 32830 1.First bad surprise: during billing, the hotel charged me...

Review collected in partnership with Best Western
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Helpful?
Thank lioraa203
Reviewed 4 days ago NEWvia mobile

Let me start with we frequently go to Disney World and stay at various hotels surrounding the parks and review them on here. This has to be one of my families favorite non-disney hotel. It was even better than the Disney value hotels. The rooms were clean and the beds were comfortable. They had a giant "mini fridge". If available...

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Helpful?
Thank javier z
Management response:

We are so happy that you chose our hotel for your recent visit to the Disney World area. Thank you Javier for staying with us and for posting a review. We are so glad you and your family enjoyed your stay. The views are spectacular at night you are right! Come see us again soon.

Reviewed 4 days ago NEWvia mobile

Not a bad value. Property was clearly renovated within the last 5 years. The restaurant is sub-par. Beyond the furniture in the rooms being cheap(who cares for a quick stay) one frustrating issue was the lack of USB ports and the fact that the regular outlets wouldn't stay. Front desk staff were excellent.

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Helpful?
Thank Wesley C
Management response:

Thank you Wesley for staying at the Best Western LBV. We appreciate your comments and you are correct...there are a lack of USB ports in the rooms currently. Our Engineering department is working on coming up with a solution for that as we speak. We hope the next time you visit it will all be taken care of.

Orlando, United States
Reviewed 5 days ago NEW

Our hotel room overlooked Lake Buena Vista (the actual lake) and we had a great view of the Disney property yet still saw a lot of natural environment. That side of the hotel was great in the morning because the sun rose on the other side of the building - perfect for morning coffee on the balcony. The shuttle service...

Review collected in partnership with Best Western
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Helpful?
1Thank Erine P
Management response:

Thank you for staying with us Erine. We appreciate your comments and are so happy you had a magical experience. Please come back and visit us again and next time as for a Disney View Room! If you loved the views you saw, you will love this view even more....the fireworks at Epcot are fantasmic!

Preston
Reviewed 1 week ago NEW

We have stayed at the Best Western around 6/7 times in the past 10 years and this year was no different. This hotel is clean, the staff are friendly and the beds are comfy! The busses are great - we don't like to drive whilst we are in the states, and the busses are amazing, every 30 minutes to all...

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Helpful?
Thank MichellePark
Management response:

Thank you so much MichellePark for your support and loyalty throughout the years. We love it when our guests keep coming back "home". We are working on putting some extra TLC into the hotel. Come back and see us again soon.

Tallahassee, Florida
Reviewed 1 week ago

Reservation on Best Western site did not match extra fees when we arrived. I did check before reserving due to its location to Lake Buena Vista. Hotel was great but I had a bad taste from the check in moment. I mentioned to staff without a proper acknowledgement. Wife loved hotel so we stayed. Never had issue with Beat Western...

Review collected in partnership with Best Western
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Helpful?
Thank michaelvQ8209VH
Pebble P, Rooms Director at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this review

We are so pleased you stayed. When you book on our website it calculates and displays the nightly resort fee. Our valet and self parking fees are also listed. We apologize if you did not book on our site or were somehow misinformed. We appreciate your review of your stay and hope to host your next visit.

Oakridge, Oregon
Reviewed 1 week ago

This hotel is beautiful from the outside to the inside lobby, but is in need of some better more friendly customer service, the rooms need to be serviced and the air conditioners need to be fixed so they work properly to keep up With the humid heat outside, the water In the shower/bath needs to be fixed before somebody gets...

Review collected in partnership with Best Western
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Helpful?
Thank mistym317
Pebble P, Front Office Manager at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this review

We are truly, sincerely sorry about your experience. Each and every comment will be discussed with our team in order to improve our service, quality and working order. Feedback is incredibly valuable and we do appreciate the time you took to review.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Make memories to last a lifetime during your stay at the BEST WESTERN Lake Buena Vista Resort hotel! From our friendly staff to our Junior Omelet Chef breakfast program, we strive to add some extra magic to your Walt Disney World vacation. Our convenient location makes it easy to spend a full day at the theme parks, hassle-free. Simply hop on a shuttle bus to the Disney park of your choice and skip the lines at the entrance by purchasing your tickets ahead of time at our ticket concierge desk. With shuttles running continuously throughout the day, it's easy to stop back at the hotel for naptime or an afternoon swim in our heated outdoor pool. As a Disney Springs Hotel, we put you just minutes away from the excitement of Disney Springs (formerly Downtown Disney)! Enjoy numerous dining choices, one-of-a-kind shopping, and live entertainment nightly. Guests staying at the Best Western Lake Buena Vista Resort Hotel will also enjoy in-room walk-out balcony options. We are the only hotel on Hotel Plaza with these views! Your family will love our enhanced, kid-friendly amenities during your stay, including a heated outdoor pool and kids' pool, Pizza Hut Express on-site, arcade room, and our official Disney gift shop. Additionally, all 325 of our deluxe guestrooms offer a flat screen TV, high speed Wi-Fi, and a private balcony to provide you with all the comforts of home during your stay. The Best Western Lake Buena Vista Resort hotel is here to provide the perfect setting for you and your family to enjoy the Walt Disney World vacation of a lifetime. We hope to see you soon! ... more   less 

Additional Information about Best Western Lake Buena Vista - Disney Springs Resort Area

Address: 2000 Hotel Plaza Boulevard, Orlando, FL 32830-8440 (Formerly BEST WESTERN Lake Buena Vista Resort Hotel)
Region: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Price Range: $86 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Lake Buena Vista - Disney Springs Resort Area 3*
Number of rooms: 325
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Orbitz, Hotwire, HostelWorld, Hotels.com, Priceline, Expedia, Cancelon, HotelsforEveryone, getaroom.com, Evoline ltd, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Lake Buena Vista - Disney Springs Resort Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western
Best Western Lake Buena Vista - Disney Springs Resort Area Orlando, Florida
Hotel Style:
#114 Business Hotel in Orlando
#122 Romantic Hotel in Orlando
#149 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Lake Buena Vista - Disney Springs Resort Area staff and other travellers.
127 questions
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Williamsburg, Virginia, USA
Miamisburg, Ohio, United States
8 months ago

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Questions? Get answers from Best Western Lake Buena Vista - Disney Springs Resort Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor - great views!”
MichellePark, 20 May 2017 | Read review
“Ask for a high floor.”
PollyA, 17 May 2017 | Read review
“Disney side offers a view of nightly fireworks.”
TomDon13, 5 May 2017 | Read review
“Ask for Disney view!”
Aya2, 22 Apr 2017 | Read review
“Request a higher level room that faces Disney so you can see the fireworks”
luvflo, 18 Apr 2017 | Read review
5 of 5
Orbitz.com
US$83* /night
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Booking.comUS$111
TripAdvisorUS$83
PricelineUS$123
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Prices are for 1 room, 2 adults
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