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BEST WESTERN Lake Buena Vista Resort Hotel

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2,768 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Lake Buena Vista Resort Hotel
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Showing 2,497: English reviews
houston, United States
Reviewed 1 December 2014

The Hotel is good as well as the staff..Its at a nice location and the view from the rooms is also great. You will get free internet which is high speed and with good buffering. The restaraunt has also many option there. Only the stores inside the hotel are selling items more costly than the nearby supermarket. Overall it was...

Review collected in partnership with Best Western
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Helpful?
Thank satyendra t
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. We appreciate all your nice comments, and we’re glad we were able to help make your stay a good one! We look forward to seeing you again soon. Best Regards, -Youssef B Front Office Manager

Reviewed 1 December 2014

The front desk was really accommodating when they let me check in really early, when I thought I would only be allowed to put my suitcase in storage till check in. They answered my questions on how to pick up Disney World tickets and how the shuttles to the parks worked. The room was comfortable, but I couldn't get it...

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Helpful?
Thank Carolkim1
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. We appreciate all your nice comments, and we’re glad we were able to help make your stay a good one! We look forward to seeing you again soon. Best Regards, -Youssef B Front Office Manager

Saetha, United States
Reviewed 30 November 2014

It was a ok hotel, quite, nice rooms, good bus service to disney world. did not like being offered a time share to get discounted tickets, told it would be 2 hours turned into 4.5 hours wasted half of a day instead of being with my family. buses ran every half hour to deliver too disney, they were on time...

Review collected in partnership with Best Western
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Helpful?
Thank Janice D
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Janice, Thank you for taking the time to offer feedback from your recent stay with us. We’re glad you had a good stay and hope to see you again soon. We appreciate your comments, and pay attention to what our guests have to say! Best Regards, -Youssef B Front Office Manager

Rocky Point, North Carolina, United States
Reviewed 29 November 2014

just stayed here for 6 nights to take my daughter and grandson to Disney and Universal. This place was great! Will definitely be staying here again next year. This is perfect for families wanting to go to parks. Shuttle service every 30 minutes was very convenient and the staff was great. If you are expecting a 5 star hotel go...

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Helpful?
1Thank Amy H
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Amy, Thank you for providing a review from your recent stay with us. We appreciate you taking the time, and know that we listen to all comments both positive and informational, and use them as a way to constantly look for ways to deliver a superior guest experience. We hope to see you on your next visit to the Disney...

Missouri City, Texas, United States
Reviewed 29 November 2014

Everything about our November 2014 stay was excellent except you cannot change the temperature in your room. You have to call a technician each time you want it changed. During our three day stay the weather had 30 degree swings in temperature, from the 40's to the 70's. I am not comfortable having a man come to my room in...

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Helpful?
Thank Theresa B
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Theresa, I appreciate you taking the time to let us know about your recent stay. We attempt to deliver a good stay at a fair price to all of our guests, but we obviously did not meet this goal with you and I apologize for that. We will use the things you mentioned as a training opportunity for the departments...

St. Augustine, Florida
Reviewed 29 November 2014

Just returned from a little Thanksgiving Holiday at Walt Disney World while staying at this Best Western Resort. I have stayed here over twenty times and NEVER have been disappointed. From the crew at the front desk, restaurant, lounge, and housekeeping, you cannot meet such helpful and nice people anywhere! The Resort is spotless with big clean rooms, comfortable beds...

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Helpful?
1Thank AndyYankee7
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Andy, Thank you for taking the time to offer feedback from your recent stay with us. We’re glad you had a good stay and hope to see you again soon. We appreciate your comments, and pay attention to what our guests have to say! Best Regards, -Youssef B Front Office Manager

Bundaberg, Australia
Reviewed 28 November 2014

I'm an Australian travel agent and myself and my family stayed here for 8 nights based on my sister's excellent stay several years ago. Our stay this time overall was okay, but there were a few things that I would like to see improved before I sell it onto my clients. We were able to check into one of our...

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Helpful?
Thank Cazzychaps
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Thank you for providing a review from your recent stay with us. We appreciate you taking the time, and know that we listen to all comments both positive and informational, and use them as a way to constantly look for ways to deliver a superior guest experience. We hope to see you on your next visit to the Disney area,...

Venice, Florida, United States
Reviewed 28 November 2014

Just returned from a two night stay at the Best Western hotel on Disney property in Orlando. We were blown away by just how great things were especially after some of the reviews we read weren't all that great. Just to show you, "Don't believe everything you read". To start with, we have for the last 15 years always stayed...

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Helpful?
Thank Bob R
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Bob, Thank you for taking the time to review your recent stay with us. We appreciate all your nice comments, and we’re glad we were able to help make your stay a good one! We look forward to seeing you again soon. Best Regards, Youssef B Front Office Manager

tampa, United States
Reviewed 28 November 2014

We stayed here in 2013, what a disaster. This year however, staff seems to be changed and much more caring. The main issue from 2013 was the front desk staff. Rude, snarky and lacked care for guests. This year was a wonderful trip. I will definitely come back here for my annual trip! The staff is efficient and listen to...

Review collected in partnership with Best Western
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Helpful?
1Thank Ashlea G
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Ashlea, Thank you for providing a review from your recent stay with us. We appreciate you taking the time, and know that we listen to all comments both positive and informational, and use them as a way to constantly look for ways to deliver a superior guest experience. We hope to see you on your next visit to the Disney...

biloxi, ms
Reviewed 27 November 2014

Decided to stay one extra night in the Disney area and found a great deal here. Got a good military rate and a room the gave a spectacular view of Downtown Disney, Spaceship Earth, and an amazing sunset.

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Helpful?
1Thank biloxichef
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Thanks you for letting us know you enjoyed your recent stay with us. We appreciate you taking the time, and hope to see you back soon! Best Regards, Youssef B Front Office Manager

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Make memories to last a lifetime during your stay at the BEST WESTERN Lake Buena Vista Resort hotel! From our friendly staff to our Junior Omelet Chef breakfast program, we strive to add some extra magic to your Walt Disney World vacation. Our convenient location makes it easy to spend a full day at the theme parks, hassle-free. Simply hop on a shuttle bus to the Disney park of your choice and skip the lines at the entrance by purchasing your tickets ahead of time at our ticket concierge desk. With shuttles running continuously throughout the day, it's easy to stop back at the hotel for naptime or an afternoon swim in our heated outdoor pool. As a Disney Springs Hotel, we put you just minutes away from the excitement of Disney Springs (formerly Downtown Disney)! Enjoy numerous dining choices, one-of-a-kind shopping, and live entertainment nightly. Guests staying at the Best Western Lake Buena Vista Resort Hotel will also enjoy in-room walk-out balcony options. We are the only hotel on Hotel Plaza with these views! Your family will love our enhanced, kid-friendly amenities during your stay, including a heated outdoor pool and kids' pool, Pizza Hut Express on-site, arcade room, and our official Disney gift shop. Additionally, all 325 of our deluxe guestrooms offer a flat screen TV, high speed Wi-Fi, and a private balcony to provide you with all the comforts of home during your stay. The Best Western Lake Buena Vista Resort hotel is here to provide the perfect setting for you and your family to enjoy the Walt Disney World vacation of a lifetime. We hope to see you soon! ... more   less 

Additional Information about BEST WESTERN Lake Buena Vista Resort Hotel

Address: 2000 Hotel Plaza Boulevard, Orlando, FL 32830-8440
Region: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Price Range: $136 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Lake Buena Vista Resort Hotel 3*
Number of rooms: 325
Reservation Options:
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Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western
BEST WESTERN Lake Buena Vista Resort Hotel Orlando, Florida
Hotel Style:
#114 Business Hotel in Orlando
#122 Romantic Hotel in Orlando
#149 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Lake Buena Vista Resort Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Lake Buena Vista Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views towards the back facing Disney Springs”
  • View from the 8th floor
 of 5 bubbles Chrissycat2014, 17 Mar 2017 | Read review
“Disney view!”
 of 5 bubbles Aaronandtonya, 14 Mar 2017 | Read review
“The higher the floor, the better the views!”
 of 5 bubbles KurtsBistro, 13 Mar 2017 | Read review
“Higher floors have an amazing view”
 of 5 bubbles 312rociof, 2 Mar 2017 | Read review
“You can request higher floor with Disneyworld view”
  • My 16th floor room with view of Disneyworld and Disneysprings, can see fireworks.
  • 16th floor view of lake and Disneyworld view
  • View of Disneysprings, balloon, and Circ de Soleil tent from my 16th floor room.
 of 5 bubbles jgenevy, 19 Feb 2017 | Read review
5 of 5