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Best Western Lake Buena Vista - Disney Springs Resort Area

Traveller (633)
Room & Suite (385)
Pool & Beach (43)
Overview
Hotel website
2000 Hotel Plaza Blvd, Orlando, FL 32830-8440 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
Hotel website
Offers from Best Western Lake Buena Vista - Disney Springs Resort Area
Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,423)
There are newer reviews for Best Western Lake Buena Vista - Disney Springs Resort Area
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All reviews disney springs the bus pizza hut breakfast buffet lake buena vista guest services shuttle service magic kingdom beds were comfortable gift shop free shuttle time share balcony fireworks bw parks lbv
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1,011 - 1,015 of 3,100 reviews
Reviewed March 20, 2016 via mobile

I am a diamond member of the Best Western club. I typically stay best westerns across United States. I had occasion to attend a business meeting at this hotel and found it lacking. The service was good generally good from the staff but the room...More

Date of stay: March 2016
Thank donl355
Response from FELIPE B, Guest Relations Manager at Best Western Lake Buena Vista - Disney Springs Resort AreaResponded March 26, 2016

Thank you for your candid perspective of your recent stay at our hotel. We truly offer our apologies that during your visit that your stay did not meet your expectations. I will be discussing your comments with our Housekeeping team for improvement. Our hotel provides...More

Reviewed March 20, 2016

The building is old and the amenities are sparse. To call it a "resort" is a bit of a stretch...pool is very cold, no whirlpool, exercise room has little equipment and only one small bar for entertainment.More

Review collected in partnership with Best Western
Date of stay: March 2016
Thank Rj S
Response from FELIPE B, Front Office Manager at Best Western Lake Buena Vista - Disney Springs Resort AreaResponded March 26, 2016

Thank you for your descriptive review on your recent visit with us. I'm glad that most of your stay was good and we candidly express regret for the portion that fell inferior to your expectations. I will share your evaluation with the entire staff and...More

Reviewed March 19, 2016

Always pleasant this trip was not, restaurant , parking for handicap, food service too slow, great location to parks, rooms are always great and homey , people friendly and helpful, do not need 200 charactors to get my feeling about hotel,More

Review collected in partnership with Best Western
Date of stay: March 2016
Thank V2432ZYjohns
Response from FELIPE B, Guest Relations Manager at Best Western Lake Buena Vista - Disney Springs Resort AreaResponded March 20, 2016

Thank you for your candid perspective of your recent stay at our hotel. We truly offer our apologies that during your visit that your stay did not meet your expectations. I will be discussing your comments with our restaurant team for improvements. Our hotel provides...More

Reviewed March 18, 2016 via mobile

A very nice hotel with very friendly staff. The pool area is nice. The on site restaraunt is pretty good, but the service is a bit slow. You can walk to Disney Springs in about 5 minutes. The shuttles to the parks are on time....More

Date of stay: March 2016
1  Thank travelmmk
Response from Youssef B, Guest Relations Manager at Best Western Lake Buena Vista - Disney Springs Resort AreaResponded March 19, 2016

Thank you so much for the wonderful review you posted about your stay with us. We are delighted our staff and hotel provided a great experience for you and we appreciate the positive comments. I will ensure our entire team sees your review. We do...More

Reviewed March 17, 2016

What I like about this hotel is its location. It is almost at the end of the Downtown Disney Resorts area so you don't see the massive crowds that are flocking to the WDW Resort. We stayed in the 9th floor with views of the...More

Date of stay: April 2015
Thank Joseph S
Response from FELIPE B, Guest Relations Manager at Best Western Lake Buena Vista - Disney Springs Resort AreaResponded March 26, 2016

Our entire hotel team says a big THANK YOU for the awesome hotel review you have provided about your recent stay with us. Your description of the excellent customer service at our hotel is so much appreciated. We are so pleased that our hotel exceeded...More

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About
Amenities
Top amenities
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Bar/Lounge
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$111 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#114 Business Hotel in Orlando
#123 Romantic Hotel in Orlando
#147 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#114 Business Hotel in Orlando
#123 Romantic Hotel in Orlando
#147 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (633)
Room & Suite (385)
Pool & Beach (43)
Dining (42)
Amenities (27)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Mike T
December 6, 2018|
AnswerShow all 8 answers
Response from Mike T | Reviewed this property |
Still not happening after following all advice here. Disney did help me with FastPasses, but hotel still not linked. Which means that if I want to change my plan for FastPasses, I would have to call them again. Grrr...
0
Votes
Mike T
December 1, 2018|
AnswerShow all 2 answers
Response from GMLakebuenavista | Property representative |
Mike, thank you for your question. We estimate that transportation to the parks takes about 30 minutes as the bus does make multiple stops. For Magic Kingdom, travel time is a bit longer as our bus drops off at the... More
0
Votes
GUIFRANCOFERREIRA
November 29, 2018|
AnswerShow all 3 answers
Response from GMLakebuenavista | Property representative |
Thank you for your questions. We are more than happy to receive and hold packages for guests. Please note that there is a receiving fee of $5.00 per package. Have a wonderful day!
0
Votes
Room Tips
"It would be nice to have your own car"
nicholls51
2 days ago
Read review
"If you want to get 60-day advance FastPass+ for WDW, it's MUCH easier to just use a Disney operated..."
miket76
1 week ago
Read review
"Ask for a room away from elevators !!! a Tad bit noisy at night and early morning"
wcueb923
2 weeks ago
Read review
"amazing views of Disney Springs on 14 floor."
M3725PDsharonw
2 weeks ago
Read review
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