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BEST WESTERN Castillo Del Sol

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BEST WESTERN Castillo Del Sol
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1,015 Reviews from our TripAdvisor Community

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Showing 985: English reviews
St. Louis, United States
Reviewed 9 February 2017

My stay was below average at best. The front desk staff was the highlight of my stay. The cleaning staff barely cleaned the rooms and would leave the TV on after they left. The breakfast is a below average continental breakfast at best. The options were very limited and the "fresh" fruit was either frozen or badly bruised. The WIFI...

Review collected in partnership with Best Western
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Helpful?
Thank 810cjn
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

Thank you for taking the time to write your review. Our staff works diligently to give superior customer service and I'm sorry that your expectations weren't met. We do hope that you will be our return guest and give us the chance to meet your expectations.

Central Arizona, Arizona
Reviewed 9 February 2017

For what is worth we enjoyed are stay Though they were working on the roof cuz of the "Matthew storm" that came threw....most of there hotels,were damaged, but would recommend this hotel quite area, ocean view is great I would stay there again

Review collected in partnership with Best Western
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Thank D1188RWmiguelp
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

Thank you for taking the time to write your review. We're glad that you enjoyed your stay even though the roof was being repaired. We look forward to you returning as our guest.

Savannah, Georgia
Reviewed 8 February 2017

We stayed at Best Western in Daytona Beach a couple of years ago, and were very pleased with it. Decided to stay in Ormond Beach this time. Again, loved the room, which was very clean and comfortable, and the fantastic view. The staff was very friendly and informative, check-in and check-out went very smoothly. A great experience!

Review collected in partnership with Best Western
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1Thank Elaine14719
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

Thank you very much for your kind words. Your feedback will serve as a guidance and encouragement to everyone here at the BW Castillo del Sol to perform even better. Looking forward to seeing you soon again. Regards, Marina Korpar, GM

Berlin
Reviewed 22 January 2017

My Second stay after 3 Years. The Hotel was a little bit under construction now and i must say it is time for that. Staff was friendly and Breakfast was okay. The rooms a little bit running down but clean. The Oceanside rooms have a breathtaking view. We had all together a good time.

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1Thank elfeo
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

Thank you for taking the time to write your review. Our staff works diligently to meet all our guests expectations. We're glad that you enjoyed the breathtaking view from our oceanfront rooms. Thank you for being a loyal guest and we look forward to having you as our return guest.

Naples, Florida
Reviewed 18 January 2017

Great location! Lovely room, ocean view, reasonable price...but apparently to get hot water in the morning we would have had to let the tap run slowly all night. Room was updated. Bed was clean and comfortable. Maid service was timely. Breakfast items were just OK. Bonus was the German restaurant across the street...excellent schnitzel!

Review collected in partnership with Best Western
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Thank marcy2001
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

Thank you for taking the time to write your review. Unfortunately the water issue was caused by Hurricane Matthew which has been fixed. I'm glad that you were able to enjoy the German restaurant across the street and they're amazing schnitzel. We look forward to having you as our return guest.

Cambridge, MA
Reviewed 14 January 2017

I didn't expect anything more than average, but the included breakfast was quite good, and everything worked, though I had a few problems with the internet. It seemed like there could have been better access to the actual beach but that might be unfair because the only time I tried to go out there was after dark.

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Thank obp483
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

Thank you for your review. I'm glad you enjoyed our hot, complimentary breakfast. We look forward to having you as our return guest.

Smiths Falls, Canada
Reviewed 5 January 2017

Beautiful clean rooms with a beautiful view of the ocean. Excellent breakfast with all that you could want. Friendly and helpful staff. We have been going here now for 5 years and will be back again next year!!

Review collected in partnership with Best Western
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Helpful?
Thank Mike B
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

Thank you for your wonderful review. Our staff strive on giving all our guests superior customer service. We thank you for your continued loyalty to our hotel. We look forward to seeing you again in the near future.

Inglis, Florida
Reviewed 4 January 2017 via mobile

Checking in was a long line, don't know if it's all the time, or just because it was New Years Eve.?? I Booked online and ordered an ocean view with kitchen, but ended up with a building view😢 and a small refrigerator. My sons room was to be an ocean front king, received a double, but was at least ocean...

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Thank Pammy333
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

I apologize for the long check in, we do strive to get all guests checked in as swiftly as possible. There is a difference between ocean view and oceanfront. Ocean view rooms are facing the ocean at an angle, while oceanfront rooms are facing the ocean directly. I'm glad that our clean rooms and breakfast met your expectations. We look...

Summerville, South Carolina
Reviewed 3 January 2017

I arrived on my motorcycle in a pouring rain and found dozens of people outside and in the lobby. Thinking there was a conference I hoped they still had my reservation. But it wasn't a conference rather attendees to MLB Umpire School. The school was using this property for the school this year and attendees are here for six weeks,...

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Helpful?
1Thank MotorcycleGourmand
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

Thank you for the great review. I'm glad that you were able to take advantage of our spacious suite. All of our employees strive to give excellent customer service by going above and beyond. We look forward to having you as our return guest.

Lawrenceburg, Kentucky
Reviewed 3 January 2017

The second night of our stay we had a leak in the bathroom with water coming out of the light fixture. Pretty scary. Maintenance came had to go upstairs to fix the problem and then come back to our room to drain the water from the fixture and replace bulbs. Couldn't turn the light on until the next day, therefore...

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Thank peachkathy
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

I apologize that your expectations weren't met, we strive to meet all of our guests expectations and give exceptional customer service. We hope that you will give us another chance to give you superior service.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Retreat to the newest hotel in Ormond Beach, Florida and enjoy affordable A1A beachside accommodations near Daytona International Speedway, Ocean Center Convention Facility and the 23 miles of uninterrupted beautiful Florida beaches.Welcome to the Best Western Castillo Del Sol, the best choice in lodging while visiting the Ormond Beach, Florida area where guests will receive comfortable and affordable beachfront accommodations. The hotel provides guests with convenient access to many local attractions, shopping and dining options in and around the Ormond Beach area. Guests staying at this hotel will enjoy guest rooms featuring pillowtop beds, cable satellite television with free movie channels, refrigerator and free high-speed wireless Internet access. Luxurious suites and rooms with ocean views and fully equipped kitchens are also available for those that want to indulge. The Oceanfront Efficiency rooms also include a DVD Player, kitchenette complete with full size Refrigerator, Microwave, Stovetop, Cooking and Dining Ware, and Dining Area, and a private balcony with a panoramic view of the Atlantic Ocean.Convenient and delicious breakfast can be enjoyed at the hotel's onsite restaurant. There are also 75 restaurants and shops within 2 miles of the Hotel. And to help make life on the road even more comfortable, this Florida Best Western hotel features an outdoor swimming pool and the safety of underground parking.Whether traveling to Ormond Beach FL for business or for pleasure, the Best Western Castillo Del Sol is close to where travelers want to be. Guests can spend the day enjoying the sun, surf and sand at the beach, touring Casements, the Rockefeller summer home, walking the Ormond Memorial Garden or exploring the Kennedy Space Center. NASCAR fans will enjoy being situated so close to Daytona International Speedway. The world's largest Harley Davidson dealership can be found only minutes away from the Best Western Castillo Del Sol.This Ormond Beach hotel frequently hosts guests in town attending local events like Bike Week, the Daytona 500, Cheerleader Nationals and Biketoberfest. And no trip to Ormond Beach is complete without enjoying a day of family fun at nearby Disneyworld and Universal Studios. The Hotel is just 1/2 mile from the Ormond Scenic Loop & Trail.The friendly, helpful staff at the Best Western Castillo Del Sol is ready to ensure a fun-filled memorable stay in Ormond Beach, Florida. ... more   less 

Additional Information about BEST WESTERN Castillo Del Sol

Address: 205 S Atlantic Ave, Ormond Beach, FL 32176
Region: United States > Florida > Ormond Beach
Price Range: $139 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Castillo Del Sol 2.5*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Best Western so you can book your BEST WESTERN Castillo Del Sol reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Ormond Beach
Ormond Beach Best Western
Hotel Style:
#4 On the Beach Hotel in Ormond Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Castillo Del Sol staff and other travellers.
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Questions? Get answers from BEST WESTERN Castillo Del Sol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"ocean-front" is looking straight at the entire ocean, and "ocean-view" is on the side of the building having a partial view of the ocean.”
 of 5 bubbles sydcoleman30, 20 Mar 2017 | Read review
“Another hotel.”
 of 5 bubbles 718leesab, 19 Mar 2017 | Read review
“By all means, ask if you can get an oceanfront view.”
 of 5 bubbles BRW928, 14 Mar 2017 | Read review
“See Review above I believe it is all covered there.”
 of 5 bubbles tomwF8291KW, 13 Mar 2017 | Read review
“Beach front, for sure!”
 of 5 bubbles travl_on, 1 Mar 2017 | Read review
5 of 5