Holiday Inn Express & Suites Palatka Northwest, an IHG hotel
Holiday Inn Express & Suites Palatka Northwest, an IHG hotel
3813 Reid Street, Palatka, FL 32177
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Avg. C$174 /night, 10/6 - 10/7
C$327
per night
C$239
per night
C$151
per night
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4.5
#2 of 5 hotels in PalatkaLocation
Cleanliness
Service
Value
Located in Palatka, Our Holiday Inn Express & Suites Palatka Northwest hotel is located just minutes away from the enticing banks of the St. Johns River and the flourishing Ravine Gardens. Centrally situated in north Florida, we're a great choice for those visiting Gainesville, St. Augustine, Daytona Beach and Jacksonville. Companies like Georgia-Pacific, Seminole Electric and Florida Power & Light all call Palatka, Florida home and our hotel their home away from home. Our hotel's event room is available if you need to host corporate board meetings. You can easily stay connected with the use of our free high-speed Internet and 24-hour Business Center. When you stay in Palatka, our hotel's staff encourages you to take a break from business and enjoy a few rounds of golf at the nearby Palatka Golf Club. To get your outdoor fix, take a trip to Ravine Gardens State Park and bask in the beautiful Florida sunshine.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bowling offsite
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Conference facilities
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Safe
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Green
Languages Spoken
English
Location
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 40 out of 100
40
St. Augustine Airport
46 km•
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Gainesville Regional Airport
57.8 km•
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Rental Cars
13 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
140Reviews3Q+A29Room tips
Reviews
Traveller rating
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Detailed Reviews
Hotel's Favourite
Great choice for your family in Palatka. Comfortable beds and easy check in process. Clean rooms, good AC system, and had nice interactions with all the staff. Would definitely reccomend if you are looking for a hotel in the area
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My daughter and I stayed here 2 nights on a 3rd floor suite. We said it was one of the nicest Holiday Inn Express that we’ve stayed. They had tissues at each elevator so you could use them to touch the elevator buttons. The room was extremely clean and the remote was even bagged - which was great because everyone know that the hotel room remotes are disgusting little germ-filled devices.
Last year we stayed at the hotel next door. So very happy we changed to this hotel. We will definitely stay her again.
Last year we stayed at the hotel next door. So very happy we changed to this hotel. We will definitely stay her again.
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beata DiCarlo, Owner at Holiday Inn Express & Suites Palatka Northwest, an IHG hotel
Responded Jul 10, 2020
Dear btbatcave, Thank you for choosing our hotel during your recent visit to our area and for your feedback. We are very happy that your stay was enjoyable. Our guest safety is our priority and we are doing our best to keep our areas sanitized and clean, including remote controls. We are looking forward to see you and your daughter back soon! Stay healthy! :-) Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had to stay in this hotel several times over the course of moving a family member out of state. I often choose Marriott brand hotels but when looking for a place to stay in Palatka, this came up as the optimal hotel in the area. I gave it a shot and absolutely loved it! The rooms are super clean and smell great. The beds are more comfortable than other hotels I've been to. I had to work remotely from the hotel and the desk space perfectly fit my 32-inch computer monitor with room to spare. In addition, the internet worked very well and the office chair at the desk is comfortable. I stayed in both the king and the king suite w/couch. If you don't need a couch facing a wall, get the regular king as everything else is the same besides the couch. I never used the couch as the room also has a chaise lounger. The breakfast is not spectacular but the space was clean and the hot options change every other day. The hot items are not cooked on-premises but heated and then put out. It is still a better setup than most continental offerings at other places. All in all, I give this place 5 stars! Thank you!
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Date of stay: August 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here many times the last few months. Rooms are fine and all but breakfast seems to always have the nasty turkey sausage that may be what’s causing the foul order around the kitchen. It’s awful. And I can’t believe the staff hasn’t notice the problem.
In addition, the price for a nights stay is way more than most other holiday inns.
No way!
In addition, the price for a nights stay is way more than most other holiday inns.
No way!
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HIEXPalatka, General Manager at Holiday Inn Express & Suites Palatka Northwest, an IHG hotel
Responded Mar 24, 2020
Hello, Thank you for your review. I'm very sorry to learn that you didn’t like our brand required turkey patties. To satisfy our guests tastes our free breakfast buffet offers a variety of meats every day: ham, pork patties and links, bacon, we also offer scrambled eggs, omelets, pancakes etc. Our food is always fresh and properly cooked every morning. Our hotel is located less than 3 miles away from the paper mill and sometimes, when the wind is blowing from this direction, the odor could be slightly noticeable at the hotel. I apologize that due to a high demand for the rooms in our hotel our rates seemed to be a bit higher at the time when you were staying with us. There is only one Holiday Inn Express & Suites in Palatka and there were many guests booking with us. I'm sorry for this inconvenience. I hope that you will stay with us again and try our guest's favorite bacon and ham from the breakfast bar!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a room as a place to stay when we were in town for a funeral. As anyone should understand this is not something you can plan for, we were notified on a Friday of the passing of a loved one and booked that night for the following day check-in. During our trip in to town we were asked to stay with family (less than 24 hours from the time we had booked the reservation) I called the front desk and talked to Patrick, I explained the situation and informed him I needed to cancel to which he informed me that there wasn't a way around the hotel charging one full night "it's our policy" I was told.
This seems pretty ridiculous considering the circumstances, just a way for a national hotel chain to money grab. Thanks a lot for your understanding...
I see on their corporate website IHG.com that they offer bereavement rates, I would've thought that they would be understanding in the event of a cancellation while we navigate this event as well.
This seems pretty ridiculous considering the circumstances, just a way for a national hotel chain to money grab. Thanks a lot for your understanding...
I see on their corporate website IHG.com that they offer bereavement rates, I would've thought that they would be understanding in the event of a cancellation while we navigate this event as well.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Palatka Northwest, an IHG hotel
Responded Dec 17, 2022
Hi H5473JUjohnh, Thank you for your review of your recent stay. We work hard to deliver an exceptional guest experience. I am sorry for what happened. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further detail. Unfortunately, your account settings do not allow us to send you a Private Message. You are welcome to send us a Private Message through TripAdvisor or reach out to IHGService@ihg.com. Please include your TripAdvisor Account name so we can follow up on your experience. Once again, thank you for taking the time to write your review. We look forward to hearing from you and being of further assistance. Sincerely, Connie D Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this property for one night and was extremely pleased with all it had to offer. The hotel itself was recently renovated with a great exterior appeal and a welcoming and modern lobby. I booked a single king room and used some of my IHG rewards points to get a discounted rate.
When checked in at about 6 pm I was quickly helped by the front desk agent. I was originally supposed to be on the second floor however she was able to accommodate my request to be on the top (4th) floor. My room was thoroughly cleaned and seemed to have been renovated recently. The bed was comfy and the shower was great; hot, and had excellent water pressure.
The area has a few different dining options as well as convenience stores, with gas. If you never need to stay in the Palatka area I would highly recommend having your stay here!
When checked in at about 6 pm I was quickly helped by the front desk agent. I was originally supposed to be on the second floor however she was able to accommodate my request to be on the top (4th) floor. My room was thoroughly cleaned and seemed to have been renovated recently. The bed was comfy and the shower was great; hot, and had excellent water pressure.
The area has a few different dining options as well as convenience stores, with gas. If you never need to stay in the Palatka area I would highly recommend having your stay here!
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So Palatka is a place you go to because you have to - not really a tourist distinction. For decent hotels it comes down to this place or the Hampton Inn. I have stayed here twice recently: in November/December 2020 and in January 2021. Rooms are roomy and have microwave, fridge and Keurig. I had a King Suite on the first occasion and a King on the second. Both fine. Bathrooms are roomy also. Only real issue I had on both occasions were housekeeping staff walking around with masks under their chin, not covering their face, including one person coughing like a coal-miner. Did not inspire faith in cleanliness of room. I mentioned this to the GM and she was very responsive - did not see the issue again. Hopefully it stays that way.
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Date of stay: January 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel was a little older Holiday Express, needs in some places a new touch of paint, but was really clean. The beds were very comfortable, and the breakfast omelets and biscuits &gravy are really good. If we are in this area again will come back.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had a really good stay at this location. My room was nice and clean, hot breakfast was delicious and fresh / I love their cinnamon rolls! / and the staff members are very caring and helpful. I definitely will be back!
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beata DiCarlo, Owner at Holiday Inn Express & Suites Palatka Northwest, an IHG hotel
Responded Dec 7, 2023
Dear Climber48913687237. Thank you so much for staying with us and your 5-star review! We will share this with our team to let them know to keep up the amazing work. We are looking forward to have you back soon. Happy Holidays, Sincerely, Beata DiCarlo, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is my favorite hotelin Paltka. Recently I stayed there for 3 nights with my family. Their always friendly staff makes you feel welcomed. Our room was clean with comfortable bed, breakfast was fresh and tasty, pool was nice. This is my favorite hotel in Palatka, I highly recommend it.
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Date of stay: August 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beata DiCarlo, Owner at Holiday Inn Express & Suites Palatka Northwest, an IHG hotel
Responded 4 weeks ago
Dear myras375, We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear emalik201,
Thank you for your interest in our hotel. We apologize, but our hotel is not heated due to the long periods of warm weather we experience here. Depending on when you plan to come, there may not be a need for the heated feature.
We will be happy to answer any other questions you may have and thank you!
"Don't think there is a bad room here! Location rated terrible because it was 1.5 hours off of I-75."Read full review
"Great rooms, quiet and great beds and pillows. Just one elevator though, but not busy."Read full review
PRICE RANGE
C$178 - C$235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites palatka northwest
LOCATION
United StatesFloridaPalatka
NUMBER OF ROOMS
72
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn Express & Suites Palatka Northwest, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites Palatka Northwest, an IHG hotel?
Nearby attractions include HI Level Liquors and Alibi Lounge (0.1 km) and Big Lots (1.0 km).
What are some of the property amenities at Holiday Inn Express & Suites Palatka Northwest, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites Palatka Northwest, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Palatka Northwest, an IHG hotel?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Holiday Inn Express & Suites Palatka Northwest, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Palatka Northwest, an IHG hotel?
Conveniently located restaurants include Bradley's Steak & Seafood, Sonny's BBQ, and Caribbean 450.
Are there opportunities to exercise at Holiday Inn Express & Suites Palatka Northwest, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Palatka Northwest, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Palatka Northwest, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Is Holiday Inn Express & Suites Palatka Northwest, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.