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Traveller (85)
Pool & Beach (13)
Room & Suite (12)
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Overview
  • Excellent67%
  • Very good15%
  • Average8%
  • Poor5%
  • Terrible5%
Travellers talk about
“royal room”(37 reviews)
“polo lounge”(35 reviews)
“motown night”(14 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (532)
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Traveller rating
341
72
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28
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341
72
43
31
28
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All reviewsroyal roompolo loungemotown nightworth avenuecarleton varneypalm beach stylebell staffcharming hotelbeautiful poolrecent stayhome away from homelocation is greatrooms are smallshort walk to the beachimpeccable servicepool area isoff season
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61 - 65 of 515 reviews
Reviewed 28 November 2017

Best hotel location on PBI. Convenient to town and beach. Beautiful pool. Great breakfast. Lunch and dinner ok. Do not let them put you over the nightclub. I like to sleep. Do walk over to Taboo. Fun with good food.More

Review collected in partnership with this hotel
Thank Ruth S
Response from Lloyd V, General Manager at Colony HotelResponded 29 November 2017

Good morning, Thank you for staying with us and giving us your feedback regarding your stay. We are disappointed that your sleep was interrupted and are looking at our standards to curb any further complaints in the future. I hope that you will contact me...More

Reviewed 27 November 2017

This is my second stay at the Colony; was here a year ago, (wrote previous review Jan 2017) and it was even more delightful this time, as I stayed 5 nights instead of 2. The hotel has new ownership and I was pleased to receive...More

Thank DenverTraveller33456
Response from Lloyd V, General Manager at Colony HotelResponded 28 November 2017

Good afternoon, Thank you so much for staying with us again and taking the time to give us such a thoughtful review of the property. It was a pleasure meeting you and being able to serve you at your new home away from home. I...More

Reviewed 25 November 2017

We stayed at the Colony Hotel for two nights and were very happy with our experience. The room and bath were a very nice size and very up to date. The Polo restaurant was great. We had our breakfast and lunch by the beautiful swimming...More

Review collected in partnership with this hotel
Thank FloridaZowie
Response from Lloyd V, General Manager at Colony HotelResponded 27 November 2017

Good morning, Thank you for taking the time to let us know about your stay with us. Dining by the pool is a must for any visitor coming to stay with us. Our location to shopping and the beach simply cannot be matched and I...More

A TripAdvisor Member
1
Reviewed 20 November 2017 via mobile

My mom and I decided to take a girls trip before thanksgiving and decided on the Colony Hotel as we have never been to Palm Beach and read the great reviews. I’m very confused on where all be great reviews are coming from.. the staff...More

Thank A TripAdvisor Member
Response from Lloyd V, General Manager at Colony HotelResponded 21 November 2017

Good morning, I am disappointed to hear about your experience with us and I would like to speak to you directly. I would like to get more details in order to alleviate any issue for future guests and hopefully your next stay. I can assure...More

Reviewed 14 November 2017

The valet is the first staff you'll see, they are very prompt, and insightful about the area. The front desk is the friendliest I've encountered, and I even got champagne at check in. The rooms offer free netflix, mine was not signed in so the...More

Review collected in partnership with this hotel
1  Thank B4825TLbrians
Response from Lloyd V, General Manager at Colony HotelResponded 16 November 2017

Good evening, Thank you for staying with us and taking the time to give us such great feedback regarding your stay. We have just completed a Wi-Fi survey and we are going to be addressing any weaker points to our Wi-Fi system which will ensure...More

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Best Value Properties in Palm Beach, FL
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Business Centre with Internet Access
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$212 - US$777 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Palm Beach
#5 Family Hotel in Palm Beach
#7 Romantic Hotel in Palm Beach
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$212 - US$777 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Palm Beach
#5 Family Hotel in Palm Beach
#7 Romantic Hotel in Palm Beach
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (85)
Pool & Beach (13)
Room & Suite (12)
Dining (9)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
emhjsh
5 March 2018|
AnswerShow all 3 answers
Response from Don L | Reviewed this property |
no
1
Vote
NickM723
3 October 2017|
AnswerShow all 3 answers
Response from Marta W | Property representative |
We do have some rooms with Tubs. If not too much trouble, please contact us and give us your details. We will make sure that you have a room with a tub when you arrive.
1
Vote
Gerry863
21 April 2017|
AnswerShow all 4 answers
Response from Marta W | Property representative |
Hello Gerry, parking a The Colony is valet only. There is no charge during the off season (May - September).
0
Votes
Room Tips
"The junior suite we stayed in had two bathrooms and plenty of space- nice layout."
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"all rooms are nice and quiet"
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"go for the suites"
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"The 2 room suite we stayed in was extra large and sunny."
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