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TownePlace Suites Pensacola

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182 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Coldwater, Mississippi
Reviewed 8 September 2016 via mobile

Nice place to stay in Pensacola. Great price. We had a "studio" Queen room and it was nice for a 3 night stay. Complete kitchen including a large refrigerator. Nice size bathroom and 2 closets. Chair, ottoman, desk and desk chair. Nice size pool and quiet location. Recommended.

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Helpful?
1Thank lauraleigh77
tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Hello Lauraleigh77, Thanks for staying with us and submitting this review. We are delighted to know that you enjoyed our studio suite with full equipped kitchen. Our rooms are designed to accommodate guests comfortably while allowing them to keep their routine. We are glad we meet your expectations during your stay and that you enjoyed our location and pool. Next...

Knoxville, TN
Reviewed 7 September 2016 via mobile

We decided to stay a few days in Pensacola on our way home. This property came highly recommended by a family member who stayed here with his dog. This hotel is an easy drive to the beach and near some really good restaurants and shopping. GG and the staff are super nice and meet every request we made with a...

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Helpful?
1Thank slattmando
tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Hello Slattmando, We are delighted to read your comments regarding your stay. Thank you for taking the time to submit this review and recognizing the service provided by Gigi and the rest of the staff. We take pride on being the best pet friendly option in town and all staff members enjoy providing a clean and safe environment for all...

Olathe, Kansas
Reviewed 5 September 2016 via mobile

This was a great spot to meet family that were flying in from different cities across the country. Convenient to the airport and the interstate. Friendly helpful reception. Very helpful breakfast attendant. Clean quiet room. Would stay here again if with group

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Helpful?
Thank idealcut O
Navarre, Florida
Reviewed 30 August 2016 via mobile

The worst night(s) of sleep I've ever had. The sheets kept popping off the bed, the AC would come on full blast or not at all, the mattress was the worst I've ever slept on...we checked out this morning and I feel like I need a nap. The customer service was great; we ended up spending two nights of our...

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Helpful?
1Thank Katie R
tpspensacola, Assistant General Manager at TownePlace Suites Pensacola, responded to this review

Dear Katie R Thank you for your candid feed back concerning your recent stay with us. I apologize for the inconveniences that you experienced during your stay especially your poor dog cowering in the bathroom! I have addressed your concerns with our Maintenance staff and our Executive Housekeeper so that we can learn from your comments. Our commitment is to...

Kissimmee, Florida
Reviewed 14 August 2016

Stayed recently on a stopover to Louisiana. Keys and room were ready upon arrival. Received a room close to the elevator, as requested. The young lady who checked us in was friendly and professional. She gave us directions to a local pizza place, stating, "that's where I would go". That was all we needed to hear. True to her word,she...

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Helpful?
Thank ladyblue90
Hope Mills, North Carolina
Reviewed 26 July 2016 via mobile

My wife and our two children booked a two bedroom suite. We had heard good things about this hotel. To our dismay our room smelled like urine and there was hair in the bathtub. In addition, there was a large commercial floor dryer left on the table in our room. I called the front desk and spoke with Christian about...

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Helpful?
2Thank fsurgeon
tpspensacola, Assistant General Manager at TownePlace Suites Pensacola, responded to this review

fsurgeon, I apologize for your recent experience with us. I would like to assure you that providing a comfortable, clean, unencumbered stay is of the utmost importance to our team and we failed to do so on your last stay. I have spoken with the Chief Engineer , Gary, about your situation and he has resolved the issue. Christian has...

Reviewed 25 July 2016

Anyone who's searching for a pleasant stay at a professional establishment, don't stay at this hotel for the following reasons: - The rooms were smelly. The cleaning crew never put fresh sheets on the bed. Apparently, you have to ask for a room cleaning. I just thought it was standard. - The breakfast was horrible. During a 7+ day stay,...

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Helpful?
1Thank Nicole H
tpspensacola, Assistant General Manager at TownePlace Suites Pensacola, responded to this review

Nicole H, I apologize that your stay with us at TownePlace Suites was less then perfect. We make every attempt for our guest to have a pleasant experience while here. Our sheets are changed for our guest every 7 days unless otherwise requested and I have brought your housekeeping issues to the attention of our housekeeping staff. Our breakfast was...

Pearland, TX
Reviewed 15 July 2016 via mobile

This hotel is located just off I10 and near several decent restaurants within walking distance. Typical Marriott hotel with good rooms, pleasant staff. The room was nice size with kitchenette and comfortable bed. Cannot comment on the free breakfast bc we went to The Egg and I for breakfast.

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Helpful?
Thank Paulmug1
tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Hello Paulmug1, Thank you for this great review. We are glad you enjoyed your room and its fully equipped kitchen, your stay, and all the great places around us. Our staff is dedicated to provide excellent service and we are pleased knowing we met your expectations. we hope to serve you again in the future. Thanks again for taking the...

Reviewed 1 July 2016 via mobile

I travel for a living but found this place on points for a few nights while waiting on my house to close on a new construction. The pet fee is comparable to any other hotel in a similar fashion for what you pay. The rooms are 145 a night while I was there. I paid 75 for the week, not...

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Helpful?
Thank ColbyButler
tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Hello Colbybutler, We are pleased to now that you and your pet enjoyed staying with us. TownePlace Suites by Marriott is an extended stay brand and we take pride in the functionality and comfort of our rooms; we appreciate you recognizing that. Our breakfast area is a new addition in an effort to offer more amenities to our guests. Thank...

Homosassa, Florida
Reviewed 21 June 2016 via mobile

While in town to tour UWF we had a great stay. Very clean and comfy beds. Lots of storage for everyone's things so no tripping over stuff. Shower and bathroom very roomy with a full closet as well. The Queen studio had a pull out that was also comfy, and the kitchenette was a great addition with a stove, oven,...

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Helpful?
Thank Heidi H
tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Dear Heidi H, WOW! thank you for this fantastic review! We are glad that you enjoyed your time with us, all the amenities we offer to our guests, and the warm hospitality of the staff. We take pride in the service we provide and exceeding expectations. We hope to see you again while visiting your daughter, please check out our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about TownePlace Suites Pensacola

Address: 481 Creighton Rd, Pensacola, FL 32504-6250
Region: United States > Florida > Florida Panhandle > Pensacola
Price Range: $130 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Pensacola 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Towneplace Suites Pensacola Hotel Pensacola
Pensacola Towneplace Suites
Hotel Style:
#4 Romantic Hotel in Pensacola
#8 Family Hotel in Pensacola
#10 Business Hotel in Pensacola
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Pensacola staff and other travellers.
2 questions
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Meridian, Mississippi
over a year ago

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Questions? Get answers from TownePlace Suites Pensacola staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had first floor rooms due to our herd. Even with all the other dogs in the hotel, the rooms were quiet.”
 of 5 bubbles bryanp584, 12 Oct 2016 | Read review
“It might be quieter on the top floor.”
 of 5 bubbles ahuslig, 10 Oct 2016 | Read review
“Rooms in back are where the dogs are walked, rooms in front are by the pool”
 of 5 bubbles pamelao762, 9 May 2016 | Read review
“We had first floor and loved the convenience of easily taking dog for walk.”
 of 5 bubbles U2645WOmaryc, 5 Jan 2016 | Read review
“Avoid the 2nd floor it was a report for bedbugs.”
 of 5 bubbles dashuntau, 16 Oct 2015 | Read review
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