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WoodSpring Suites Pensacola Northwest

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WoodSpring Suites Pensacola Northwest
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94 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Reviewed 3 weeks ago via mobile

Our room was clean upon arrival, and for the most part the people at the front desk are friendly. My boyfriend and I stayed at this hotel for one week and no one from housekeeping cleaned our room, the bed was very uncomfortable, and everything we needed we had to go downstairs to get. Not to mention there was some...

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Helpful?
Thank Jess S
Reviewed 4 weeks ago via mobile

Ive stayed at value place plenty this has changed name to woodsprings hotel customer service is above and beyond staff even the maintenance was friendly enjoyed our stay would recommend ive saw the comments some were negative i havent seen anything as such

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Thank Danny Mac F
Reviewed 15 October 2016 via mobile

This is a Woodspring Suites property as of yesterday. The new sign will be up soon...This is a very well maintained property equal to even the newest properties in the chain of Woodspring Suites in Florida. The staff are exceptional, friendly and customer focused. I stayed for 4 months at a newly opened Woodspring Suites property for a work project...

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Thank Sharon G
Reviewed 7 October 2016 via mobile

Josh and Shayna at the front desk are amazing at what they do. They are excellent in customer service and go above and beyond to make you feel at home! If you have any issues they will do their best to make sure they are resolved!

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Thank Renea P
Reviewed 13 July 2016 via mobile

ROACH motel , bad service , dirty, poor customer service, Only offered 50 off of a week stay!! Never cleaned or sprayed after notifications multiple times. Had to buy extra pillows at Walmart. Wanted to charge for 2 extra towels. Very very dirty!!

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Helpful?
Thank Stephanie C
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northwest, responded to this review

I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.

Reviewed 7 July 2016 via mobile

Horrible. No coffee Room was outdated. Beds comfortable staff acted as if they didn't care price way too high for what u received. I would not recommend nor stay there again. Only saving grace was the number of restaurants close by within walking distance

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Thank Connie W
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northwest, responded to this review

I apologize for the negative experience during your time at Value Place. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give Value Place another chance.

Reviewed 28 June 2016

The value place is in a great location and easy to get to. The staff was great and the rooms where very clean and nice. Had a kitchenette so you could make meals there if you wanted to and a fridge. Although we were not there much, it was nice to come back, take a shower and get some sleep....

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Helpful?
Thank 574adelea
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northwest, responded to this review

Thank you for your kind words. We really appreciate you taking the time to leave a review. We hope to have the chance to serve you again soon.

Reviewed 8 June 2016 via mobile

I recently left the Value Place on Detroit in Pensacola, and I will tell you that I had a VERY comfortable experience. From the front desk to the staff, was an extremely warming and pleasant stay. All were very pleasant and accomodating. I dont believe I could have found a better place to stay. The beds were comfortable, and the...

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Helpful?
Thank Jeffery K
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northwest, responded to this review

Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. It is nice to see your positive feedback on the cleanliness of the property and our friendly staff.

Reviewed 27 May 2016 via mobile

While this hotel offers a great price the staff knew very little of how to check people in. They have no overnight staff. They advertised a kitchen and had nothing in it to prepare food. Trying to sell you dishes at the front desk. The people in the room above us where rude and inconsiderate people staying there. Very noisy....

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1Thank Merielene H
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northwest, responded to this review

Thank you for taking time to tell us about your experiences at our property. It’s unfortunate that your experience did not meet your expectations; and we extend our sincerest apologies. At Value Place, we strive to ensure each and every guest stay is satisfying. Please know that we are taking your feedback to heart. We would like to connect with...

Pensacola, Florida
Reviewed 16 May 2016

The non-smoking room is ok. The Service needs to be improved when it comes to cleaning the room. Staff are friendly. White towels are 90% clean, better use your own just to be on the safe side. Security is good. The place is very close to the high way, about 500 meters to I-10. A great advantage if you want...

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Thank chin223
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northwest, responded to this review

We are pleased that overall you enjoyed your stay. We will take everything you wrote into consideration, especially the towels and getting the room cleaner. We hope you'll give us another chance soon.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Value Place is an extended stay hotel that meets every life traveler’s need for affordable, clean and secure, temporary lodging with our remarkably low weekly rates, rigorous cleanliness standards, total commitment to your comfort, privacy and peace of mind, and our just-right simplicity. Whether you’re traveling on business, pleasure, relocation, or just looking for a temporary base camp on your life’s journey, Value Place is your place.Value Place is a much better place Before you decide to stay at Value Place, we want you to be prepared—prepared for a better guest experience. What that means to us is a truly affordable, incredibly clean, safer, simple, flexible experience. And this is more than just a nice idea—it’s the Value Place promise. So how do we do it? By combining all the convenience of a hotel and all the essentials of an apartment. We’re a hybrid—and that makes us better than a hotel, an apartment or any other short-term or long-term housing accommodations you’ll find. Think about it—no extras padded into our price, no hidden fees. No lease to sign, no utilities to set up. And that’s just for starters. Find out how we’re different and what to expect when you’re here. What to expect when you arrive After a brief room tour, you’ll register, pay for the week plus a refundable $100 deposit, and agree to our house rules—which basically come down to common-sense policies that protect the privacy and security of each and every guest. Value Place is a family-friendly place, and children 17 and under stay free. To maintain a consistent guest experience at all of our properties we do have a No Pet Policy, except for service animals. Then we’ll show you to your guest room. It’s that easy. What to expect in your room Although Value Place offers several room choices, the essential features stay the same. You can always count on a simple but fully furnished studio with a kitchen that includes a full size refrigerator and freezer, a microwave, a two-burner stovetop and plenty of cabinet space. You’ll also find two drinking cups, a trash bag, a roll of bathroom tissue and a bar of soap to get you started—because at Value Place, we figure you’d rather shop on your own terms than pay for extras you may not need. If you do want to take advantage of the additional amenities and services we offer—from kitchen cookware to high-speed Internet—they’re available anytime for your convenience for a minimal fee. There’s only one thing guests never seem to be completely prepared for—how astonishingly clean our rooms are. What to expect in and around our building All Value Place properties are newly constructed from the ground up and electronically locked 24/7. That means no one can access our interior-corridor entrances without a valid key card. (No exterior room doors here like at most discount hotels or extended stay motels.) Featuring at least eight cameras and a very well lit parking lot, we keep your safety in and out of the building in mind. All public areas are cleaned daily—including our well-lit parking lot. Beyond our commitment to cleanliness and safety, we also offer vending machines and an onsite laundry room for your convenience. What to expect from our team You won’t find a friendlier team anywhere. Our helpful staff—from Studio Attendants to the Property Manager—will make sure your guest experience is a positive one, whether you need something for your room or directions to the closest car repair shop. At Value Place, you can expect courteous treatment from professionals who are committed to maintaining guest privacy and peace of mind. In fact, some team members live onsite to uphold our rigorous cleaning and safety standards. What to expect at every Value Place When it comes to Value Place, you don’t have to compete with anyone for that perfect apartment or hunt for the best hotel deal in town—we’re always the better choice. At your typical extended stay motel, discount hotel or other short-term housing solution, guests have to give up something that really matters. Not here. At Value Place you will always receive an affordable price in a Cleaner, Safer, Simpler, and Flexible property. We’re about living better through better value. And that makes us the smarter choice. Best of all? We promise a consistently positive guest experience at every Value Place you visit. Explore Value Place locations or make a reservation today. ... more   less 

Additional Information about WoodSpring Suites Pensacola Northwest

Address: 2310 W Detroit Blvd, Pensacola, FL 32534-1721 (Formerly Value Place Pensacola, Florida (Detroit Blvd))
Region: United States > Florida > Florida Panhandle > Pensacola
Price Range: $51 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Pensacola Northwest 2.5*
Number of rooms: 120
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Hotel Style:
#11 Business Hotel in Pensacola
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Questions & Answers

Here's what travellers have asked, with answers from WoodSpring Suites Pensacola Northwest staff and other travellers.
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Questions? Get answers from WoodSpring Suites Pensacola Northwest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not to particular on this trip, wasn't at there much.”
 of 5 bubbles 574adelea, 28 Jun 2016 | Read review
“Quieter room on higher floors. Non-smoking. All rooms has a window overlooking the parking lot and gives you a good view of your car.”
 of 5 bubbles chin223, 16 May 2016 | Read review
“great service”
 of 5 bubbles 25roses, 3 Apr 2016 | Read review
“great place to stay. close to everything”
 of 5 bubbles gpauls2016, 27 Feb 2016 | Read review
“Non Smokers 1st and 2nd floors - smoker 3rd and 4th floors”
 of 5 bubbles RRich2015, 16 Dec 2015 | Read review
5 of 5
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