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Sole Inn and Suites

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384 Reviews from our TripAdvisor Community

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Showing 372: English reviews
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Whangarei, New Zealand
Reviewed 2 weeks ago

Seriosuly friendly and welcoming front desk. Very helpful ! Spotless clean. Loved the interior, refreshingly different from the usual, boaring motel style. 2 min walk to a wide variety of shops, restaurants, pubs and smack innthe middle of historic buildings. Lots of parking. Perfectly working wifi. Still modstly priced Superb value for money. After two weeks touring the south of...

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Helpful?
Thank mizmae2
Navarre, Florida
Reviewed 2 weeks ago

Wonderful retro-style hotel in downtown Pensacola, close to the action. We stayed in a comfortable,clean suite. Loved the beautiful fresh flowers. Great stay,wonderful staff and easy check-in. Met the owner, Alan Williams, at complimentary wine and cheese. Great personal attention. Thank you for a great stay.

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Helpful?
Thank lindaayers
Tallahassee, Florida
Reviewed 3 weeks ago

We've stayed here many times, and we used to love it. Unfortunately, the quality of the hotel has deteriorated with each stay. I'm not sure what's going on, but it seems a little bit more run-down with each visit. The staff is very nice and helpful. The breakfast is underwhelming at best and they frequently have the tv blaring. If...

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Helpful?
Thank lroselle
Auburn, Alabama
Reviewed 3 weeks ago

Sole Inn is an older, retro-style hotel with below average amenities, but the location is convenient to downtown Pensacola. However, on Friday and Saturday nights the hotel is loaded with drunken twenty-somethings who return to the hotel after the downtown bars close and proceed to make noise and party until nearly dawn. Although the hotel has a posted policy at...

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Helpful?
Thank profdac
Downtownboutique, General Manager at Sole Inn and Suites, responded to this review

Thank you for taking time to write us a review. I am very disappointed to hear your stay was less than pleasurable. We try very hard to keep the guest noise level down, and I'm very sorry your sleep was disturbed by the noise. I offer my apologies. This sort of behavior is not tolerated, but that night was the...

Reviewed 19 November 2016 via mobile

The hotel is local in the historic district; close to restaurants, shopping, historical buildings. The first night of our stay was Pensacola Gallery night (every 3rd Friday of each month), the business on Palafox St stay open longer; restaurants, bars has tables to listen to music and enjoy the night. The next morning on Saturday was their Farmers Market on...

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Helpful?
Thank Penny L
Downtownboutique, Manager at Sole Inn and Suites, responded to this review

Thank you so much for taking time out to write us the review. We look forward to serving your lodging needs again in Pensacola. Mark B GM

New Braunfels, Texas
Reviewed 17 November 2016

This was my third stay at the Sole and as always, I loved the location, room and staff. I had a nice walk downtown and spent some quiet time on the patio next to the fountain. This is my go-to hotel for trips to Pensacola.

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1Thank Teri S
Downtownboutique, Manager at Sole Inn and Suites, responded to this review

Thank you for staying with us. Your loyalty is so much appreciated. We look forward to seeing you again. Mark B GM

Tallahassee, Florida
Reviewed 10 November 2016

For $90/night, I expected a little more. The sheet [singular] was paper thin and the "comforter" on top was just as thin. I actually had to put on the heat to stop shivering, which smelled like burning rubber/hair. The pillows were also insanely thin; I seriously had to use 3 to equal a regular size pillow. Every time I would...

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Helpful?
Thank Kyle P
Downtownboutique, Manager at Sole Inn and Suites, responded to this review

I'm very disappointed that your stay was less that pleasurable. We do our very best for complete satisfaction of every guest, but unfortunately, from time to time, someone will have an issue with an older type of refurbished, boutique hotel, which is downtown, and has downtown noises, such as trains. But thank you for your business and we will take...

Bradenton, Florida
Reviewed 8 November 2016

Only positive thing was location. Stayed in room #107, needed a good cleaning and new mattress. Shower very small, a 6 ft person never would fit. After reading reviews, thought I stayed at a different hotel.

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Thank D B
Downtownboutique, General Manager at Sole Inn and Suites, responded to this review

Thank you for the review. I am very sorry to hear your stay was less than satisfactory. Your issues have been noted and will be addressed. Mark B GM

Panama City Beach, Florida
Reviewed 20 October 2016

We stayed in a "suite" room 217. It was very nice, clean and comfortable. The bed was very comfortable and the bed linens super soft! Front desk staff John very friendly and helpful. We enjoyed the courtyard and the afternoon happy hour. We did not have the chance to try the breakfast. We choose this hotel due to it's location....

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Helpful?
Thank Mary J
Downtownboutique, Manager at Sole Inn and Suites, responded to this review

Thank you so much for taking time for the review and for staying with us. We look forward to serving you again in the near future. Mark B GM

Reviewed 20 October 2016 via mobile

My first stay here was generally a good experience; there was a plumbing issue with bathroom sink that was reported and my cousin and I were given another room that worked out great. We thought the beds were very comfortable and room was nice and cool. Everything looked clean. I would definitely stay again,since Palafox market (on Saturdays) and restaurants...

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Helpful?
Thank Nancy T
Downtownboutique, General Manager at Sole Inn and Suites, responded to this review

Thank you for the great review. I am so happy we were able to take care of your issue and made your stay a pleasurable one. Please come back and let us serve you again. Mark B GM

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms

Additional Information about Sole Inn and Suites

Address: 200 N Palafox St, Pensacola, FL 32502-4841
Region: United States > Florida > Florida Panhandle > Pensacola
Price Range: $121 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sole Inn and Suites 2.5*
Number of rooms: 45
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Also Known As:
Sole Hotel
Hotel Style:
#8 Romantic Hotel in Pensacola
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Questions & Answers

Here's what travellers have asked, with answers from Sole Inn and Suites staff and other travellers.
4 questions
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3 months ago
Panama City Beach, Florida
Dothan, Alabama
1 month ago

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Questions? Get answers from Sole Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved the first floor for it being above the parking and street noise.”
 of 5 bubbles mizmae2, 11 Feb 2017 | Read review
“Stay at another hotel if you want a full nights sleep.”
 of 5 bubbles profdac, 29 Jan 2017 | Read review
“suite 217 was very nice”
 of 5 bubbles L6399ISmaryj, 20 Oct 2016 | Read review
“I think they all looked pretty similar”
 of 5 bubbles 106sarahc, 20 Aug 2016 | Read review
“they have an elevator and stairs so al rooms are good”
 of 5 bubbles Denaflower, 27 Jul 2016 | Read review
5 of 5