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Best Western Plus Blue Angel Inn

648 reviews
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Traveller (73)
Room & Suite (29)
Dining (3)
Overview
  • Excellent56%
  • Very good31%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“best westerns”(13 reviews)
“pancake machine”(8 reviews)
“room was clean”(39 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Blue Angel Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (648)Write a Review
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Traveller rating
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350
192
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13
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All reviewsbest westernspancake machineroom was cleanfree breakfasthot breakfastgreat place to staynice hotelvery nice stayoff the highwayenjoyed our staynaval aviation museumbreakfast barfront desk staffsitting areawould definitely stay here againfitness centerpensacola area
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11 - 15 of 629 reviews
Reviewed 4 December 2017 via mobile

Staff very friendly always greeted with a smile and they took time to chat to all our party. Clean and tidy even though it was being decorated when we stayed. We stayed for 2 weeks and Would definitely visit here again.

Thank rebecca c
Response from blueangelinn, Front Desk at Best Western Plus Blue Angel InnResponded 6 December 2017

Hello Rebecca We were so happy you stayed with us it was a joy getting to know y’all. We are glad you enjoyed Your stay and can’t wait to see you again on your next visit . Safe Travels Kim

Reviewed 26 November 2017

We were just passing through and stayed here because we wanted to visit the Navy Museum the next day. The hotel is clean and comfortable, Breakfast was very good, WiFi was fast. Overall a good place to stay.

Review collected in partnership with Best Western
Thank Wolfie1950
Response from blueangelinn, Front Office Manager at Best Western Plus Blue Angel InnResponded 4 December 2017

Thank you Wolfie1950 for staying with us and reviewing our hotel. We are happy you enjoyed your stay and look forward to you staying again when passing through Pensacola. Best Wishes Amanda

Reviewed 16 November 2017

Best hotel we've ever stayed in. The room was really pretty and clean. The staff was very nice. We were close to the Naval Air Museum and were able to see the Blue Angels practice for their homecoming show. Thank you Best Western/Blue Angel Inn,...More

Review collected in partnership with Best Western
Thank jeana2554
Response from blueangelinn, Front Desk at Best Western Plus Blue Angel InnResponded 18 November 2017

Thank you jeana2554 for taking the time to do a review on our hotel. We are pleased that you enjoyed your stay and got to see the Blue Angels practice they put on a great show! Hope to see you again on your next visit....More

Reviewed 13 November 2017

We really enjoyed our stay at this hotel. The room was spacious, clean and had a very comfortable bed. The breakfast was hot and delicious, with lots of variety. The staff was very pleasant and professional. We definitely recommend this hotel.

Review collected in partnership with Best Western
Thank DIANE M
Response from blueangelinn, General Manager at Best Western Plus Blue Angel InnResponded 14 November 2017

Hello Diane Thank you for taking the time to review our hotel. We are pleased that you enjoyed your stay and our free hot breakfast. We hope you stay again while visiting Pensacola. Best Wishes Melissa GM

Reviewed 13 November 2017

I had everything I needed for a wonderful night’s stay. The night desk clerk went out of his way to make sure I was comfortable. He called my room to see how I liked it. Beautiful, huge painting in lobby depicting Pensacola.More

Review collected in partnership with Best Western
Thank AnneBrandon_MS
Response from blueangelinn, General Manager at Best Western Plus Blue Angel InnResponded 14 November 2017

Hello AnneBrandon I’m happy to hear you liked your stay with us and that Dusty was so helpful. We strive to make everyone’s stay enjoyable. Glad to see you liked our painting that is air brushed on the wall —just beautiful😁 Hope you have safe...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$81 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pensacola
#2 Romantic Hotel in Pensacola
#4 Best Value Hotel in Pensacola
#5 Business Hotel in Pensacola
#6 Family Hotel in Pensacola
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$81 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pensacola
#2 Romantic Hotel in Pensacola
#4 Best Value Hotel in Pensacola
#5 Business Hotel in Pensacola
#6 Family Hotel in Pensacola
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (73)
Room & Suite (29)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (58)
Bathroom (11)
Business Centre & Event Rooms (1)
Questions & Answers
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LeeAnn R
This hotel advertised “pet friendly” as of October 31 on the Trip Advisor booking tool. As of Nov 1 it has evidently been corrected. As I am preparing to write a letter to corporate Best Western, I was going to take a screen shot to include. I arrived last night to check in after booking through Trip Advisor - with a 10 lb dog - and was advised at the conclusion of checking in that “ no pets were allowed”. I showed the front desk agent - Patty- my cell phone where it indicated the hotel was pet friendly ( she read it and acknowledged)and I asked to speak to a Supervisor, and was immediately informed there wasn’t one. I asked to speak to the owner and she advised me “ I am not allowed to call the owner”. At that point in time Patty lost her cool and told me she didn’t care about my situation as she had no power to correct it. She stated she is 63 years old and needs to retire as she hates her job, hates the public because everyone is mean and nasty and rude, stated I was very rude ( as I’m frustrated yes, trying to help her understand that you can’t publish something and in good faith expect a customer to complacently walk away without gaining some type of assistance or understanding of how this happened) and proceeded to let me know that she didn’t care if I complained and tried to get her fired as she would welcome that. Her rant was embarrassing to me, to other guests who passed by and heard her, but most importantly should be of concern to you. It was absolutely outrageous and appalling. I have worked in the airline industry for 40 years - the past 11 years as Director of Customer Service Training for a major airline. My brand would be so terribly compromised if I allowed my crew members to behave in this manner to our valued customers and I believe yours will eventually suffer if she is allowed to continue serving your customers without additional guidance, training or support. Frustrating to feel powerless to help a customer doesn’t warrant this behavior. An apology and assistance to find another room or provide guidance would have been appreciated. What is even more distressing to me is you carry the name of the Blue Angels - and to someone who has personal connections to Naval Aviators - well, that makes it all the worse. My question to you - how does this happen and why was your front desk support so inclined to dismiss the situation by attacking your guest? What will you do to let your front desk know that this guest was, At one point in time, extremely disturbed by her behavior and felt threatened? Contrary to Patty’s wish, My intent is not to “ get her fired”. Even though her erratic behavior led her at one point to say “ go ahead try, I don’t care about this job or this hotel”. Regards, LeeAnn Russell
1 November 2017|
AnswerShow all 5 answers
Response from blueangelinn | Property representative |
Ms.Russell We have never accepted pets and I do apologize but when dealing with the internet we can only assure Best Westerns actual website is correct. Some websites add things and say things that aren’t correct and we try... More
0
Votes
oboi
14 September 2017|
AnswerShow all 3 answers
Response from coleen k | Reviewed this property |
Sorry, not that I know of. But check their website or call'
1
Vote
Kayla G
26 June 2017|
AnswerShow all 8 answers
Response from David D | Reviewed this property |
Roughly 20 minutes to beach.
1
Vote
Room Tips
"they are all good"
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"We always get a room far from he elevator. Much quieter that way."
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"no view, not needed, would stay here again"
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"Second floor or higher rooms seem to be quieter"
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