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SureStay Plus Hotel by Best Western Pensacola

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Traveller (18)
Room & Suite (39)
Pool & Beach (3)
Overview
  • Excellent33%
  • Very good13%
  • Average0%
  • Poor7%
  • Terrible47%
  • 1 week ago
    “Bugs! Dirty Clothes! Bugs!”
  • 2 weeks ago
    “Vp”
Hotel website
7051 Pensacola Blvd, Pensacola, FL 32505-1251 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Wheelchair Access
2.5 Star accommodation
Additional information
Visit Hotel Website
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Reviews (15)
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Traveller rating
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7
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LanguageEnglish
5
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1
7
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1 - 5 of 15 reviews
Reviewed 1 week ago

Our room was filthy! I should have known it would be awful by the look of the hallway as we walked to the room. It hadn’t been mopped in some time. We walked in the room and there was a snotty Kleenex on the floor....More

Thank Boykincb
Response from Nerissa M, Guest Relations Manager at SureStay Plus Hotel by Best Western PensacolaResponded 1 week ago

Boykincb, Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be....More

Hotel's Favourite
Reviewed 2 weeks ago via mobile

Seems newly remodeled. Awesome renovation, nice clean & comfortable hotel and especially the very nice premium type beds. Loved that not only my room but staff said each room has its own WiFi router. Just perfect for my catching up on emails. Speed was extremely...More

Thank Jay P
Response from Nerissa M, Guest Relations Manager at SureStay Plus Hotel by Best Western PensacolaResponded 1 week ago

Jay P, On behalf of my entire team, we would like to thank you for your wonderful review and for noticing our recent updates that we have made to our property. It is very rewarding to hear your perspective of our hotel and we appreciate...More

Reviewed September 12, 2018

We booked this hotel since it had the Best Western name attached to it. This hotel was so bad we checked out trhe very next morning even though we had booked for 2 nights. Our room was INFESTED with cockroaches. There were cockroaches on the...More

Thank Chandu S
Response from Nerissa M, Guest Relations Manager at SureStay Plus Hotel by Best Western PensacolaResponded 5 weeks ago

Dear guest, Thank you for staying with us , though I'm sorry to learn that you did not find the cleaning services efficient, finding the room you stayed in unkempt. We appreciate your time in bringing a number of important matters to light. Trust that...More

Reviewed September 2, 2018 via mobile

I stayed here for a couple of days and it was pretty fair for the price. Beds were comfy, staff were friendly and breakfast was okay for continental style. The location is okay. I didn’t really notice a lot of noise. I thought it was...More

Thank Naomi H
Response from Nerissa M, Guest Relations Manager at SureStay Plus Hotel by Best Western PensacolaResponded September 11, 2018

Hi Naomi H, Your kind compliments mean so much to us, and we thank you for taking the time to share this review. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort, convenient experience and to provide our...More

Reviewed August 10, 2018 via mobile

I been to a few Best Western hotels before and I am always please with my stay, but this Surestay hotel by Best Western in Pensacola was the by far the worst hotel I ever stayed in. The Breakfast was a not good (when there...More

Thank Peter H
Response from Nerissa M, Guest Relations Manager at SureStay Plus Hotel by Best Western PensacolaResponded August 12, 2018

Peter Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay with the breakfast services. I would like to apologize for not exceeding your expectations as your satisfaction and feedback are...More

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About
Description
The exciting new SureStay Plus℠ Hotel Pensacola is located just south of I-10 in beautiful Pensacola, Florida. Minutes from a vibrant downtown and many attractions, including Maritime Park and the Blue More Wahoos Stadium. White sandy Gulf of Mexico beaches are just a short distance away. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Air Conditioning
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Fitness Centre with Gym / Workout Room
Restaurant
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
80
Price range
US$54 - US$90 (Based on Average Rates for a Standard Room)
Formerly known as
Magnuson Hotel Pensacola
Location
United States > Florida > Florida Panhandle > Pensacola
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
80
Price range
US$54 - US$90 (Based on Average Rates for a Standard Room)
Formerly known as
Magnuson Hotel Pensacola
Location
United States > Florida > Florida Panhandle > Pensacola
Photos
Traveller (18)
Room & Suite (39)
Pool & Beach (3)
Dining (1)
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Questions & Answers
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Room Tips
"Don't stay here."
Hangernaid
Jul. 26, 2018
Read review
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