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Pensacola Grand Hotel

Booking.comUS$155*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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447 Reviews from our TripAdvisor Community

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Showing 441: English reviews
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Cordova, Tennessee
Reviewed 5 days ago NEWvia mobile

Thouroughly enjoyed our stay hear...the lobby is the historical Railroad Station from 1912 and it is beautiful! The staff was amazing, close to everything, on site restaraunt and bar. The room was clean, very comfortable and affordable! 10 minutes from Pensacola Beach

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Helpful?
Thank Krissy T
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

We would like to thank you so much for your feedback, it is appreciated. We hope to see you again soon.

Chicago
Reviewed 6 days ago NEWvia mobile

The staff was very nice and helpful. The quality of food at 1912 was mediocre, at least for breakfast. It is not really located in the prestigious downtown district as best as we could tell. The room is dated and they did not clean the room after our first night. The ambience of an old train station was nice. I...

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Helpful?
Thank StevenandNan
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

We appreciate you taking the time to provide your honest feedback on our hotel.

San Antonio, Texas
Reviewed 1 week ago NEWvia mobile

We stayed here for a reunion. This is truly a "grand" hotel with much of the architecture of the old train station retained. The staff was incredibly accommodating for our group and pricing was reasonable. There is a good restaurant in the hotel and many other excellent restaurants within walking distance. Great views on the bay and downtown.

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Helpful?
Thank Bill C
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

We are truly gratful that your Reunion Committee chose our hotel for the accomodations. And we hope that the next reunion is here again in the future. We truly enjoyed each and everyone that attended the reunion and hope to see you again soon.

Dudley, North Carolina
Reviewed 1 week ago

We stayed in a corner room (1202) that allowed views of the water from every vantage point. There were two queen beds and the amenities were nice. I particularly liked the additional sink right outside the bathroom which afforded an extra area to get ready while the shower or toilet was in use. This hotel was a Crowne Plaza and...

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Helpful?
Thank Bliss V
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

First we would like to thank you for your feedback, it is grealty appreciated. It is great to hear that you enjoyed your stay with us and we reallty hope to see yiou again soon.

Greenville, SC
Reviewed 1 week ago

Train tracks are right behind the hotel and it comes through in the middle of the night and blows the whistle LOUDLY. Hotel staff is very nice. Rooms are ok, just a little outdated. Bar was quiet and we were able to enjoy conversations with family members.

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Helpful?
Thank lumberdude
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

Thank you for your honest feedback. It is greatly appreciated.

Yorktown, VA
Reviewed 1 week ago

Great location! Stay on the 15th floor(quieter) Train still runs so stay on bay side for quieter room. Suggest the "Oar House" restaurant-great view and excellent food and service. City traffic is terrible so plan your excursions accordingly. Hotel has been acquired by another chain so ask about renovation plans.

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Helpful?
Thank ROLLTIDEYorktown_VA
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

Thank you for your feedback, it is appreciated. It is great to hear good things ablut your stay. We are currently operating independetly, but we are still under the same owners, not a chain. But once the renovations are completed we hope to see you again.

Chipley, Florida
Reviewed 2 weeks ago via mobile

We stayed at this hotel for one night in May 2017 & thoroughly enjoyed it. Great location, beside the civic center, where we saw Disney on Ice. The room was plenty comfortable and clean. The bathroom was on the smaller scale but worked just fine. The bed, pillows, sheets and covers were comfortable. They happily brought more when we asked....

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Helpful?
Thank jlmiller82
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

First, we would like to thank you for choosing our hotel for your accomodations. And also for providing such positive feedback about your stay with us. We look forward to seing you again soon.

Reviewed 2 weeks ago via mobile

In the heart of Pensacola! Beautiful rooms. Fast elevators! I was in town for UWF graduation and the walk across the street was simply wonderful! No matter where I went in Pensacola it was easy to get back to the Grand! Staff was helpful and kind!

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Helpful?
Thank Jane F
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

Thank you so much for your five***** star rating and the positive feedback on our hotel. We are grateful that you chose our hotel for yoir stay and would love to see you again soon.

Reviewed 3 weeks ago via mobile

This is an historic train station that has been converted into a hotel. It is located right across the street from The Pensacola Bay Center. The staff was very helpful. Rooms were adequate, although dimly lit. The lobby and 1912 restaurant are very nice. I would definitely stay here again.

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Helpful?
1Thank Judith L
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

Thank you so much for your feedback. It is grealty appreciated. We hope to see you again soon.

Baton Rouge, Louisiana
Reviewed 3 weeks ago

We arrived at this hotel tired and jet lagged from an 20 hour flight from the Middle East. While we didn't expect total luxury, we did expect more that the hotel offered. The lobby is very attractive with wonderful antiques. The very small "King" room was sparsely furnished with a outdated small TV, scratched furniture, old worn carpet. We checked...

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Helpful?
Thank barbie511

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Pensacola Grand Hotel, Pensacola s premier upscale hotel! Our hotel is located on the site of the Historic L&N Railroad Passenger Depot, which was built in 1912. The depot has been restored and now houses our lobby, CAVU lounge, 1912 Restaurant, an in-house gift shop, numerous rooms and our Grand Ballroom; creating charming ambiance. Our fifteen story, glass, guest room tower attached to the train depot offers breathtaking views of Pensacola Bay and Historic Downtown Pensacola. We are pleased to offer a Sleep Advantage package in every room featuring comfortable new beds, guaranteed wake-up calls, and sleep amenities. The Pensacola Grand Hotel is just off of I-110, Gregory St. in the prestigious downtown district, just 10 minutes away from Pensacola Regional Airport (PNS) and conveniently located next door to the Pensacola Civic Center. Our hotel has received countless service awards; therefore, we know that you will be thrilled with the service you will receive. Businesses near hotel: Solutia, International Paper, Gulf Power, Andrew s Institute Attractions near hotel: Pensacola Beach, Naval Aviation Museum, Seville Quarter/Seville Square ... more   less 

Additional Information about Pensacola Grand Hotel

Address: 200 E Gregory St, Pensacola, FL 32502-4963
Region: United States > Florida > Florida Panhandle > Pensacola
Price Range: $183 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pensacola Grand Hotel 3.5*
Number of rooms: 210
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Also Known As:
Crowne Plaza Pensacola
Pensacola Crowne Plaza
Hotel Style:
#7 Romantic Hotel in Pensacola
#12 Business Hotel in Pensacola
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Questions & Answers

Here's what travellers have asked, with answers from Pensacola Grand Hotel staff and other travellers.
9 questions
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Questions? Get answers from Pensacola Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a corner room that overlooked the pool and the arena, and had incredible views of Pensacola Bay”
909blissv, 17 May 2017 | Read review
“Don't go....”
barbie511, 1 May 2017 | Read review
“We had a King suite and it was amazing!”
K3979HTrobertb, 14 Apr 2017 | Read review
“South side bay view and higher up.”
Finerway01, 19 Mar 2017 | Read review
“Get a room on the Pensacola Bay Center side to lesson the sound of the trains, a higher floor will offer views of the bay.”
477adriennes, 14 Mar 2017 | Read review
5 of 5
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US$155* /night
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Prices are for 1 room, 2 adults
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