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Wyndham Palm-Aire

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Wyndham Palm-Aire
Wyndham Palm-Aire
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926 Reviews from our TripAdvisor Community

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Showing 850: English reviews
Nicholasville, Kentucky
Reviewed 25 September 2014 via mobile

The Wyndham Palm Aire is an excellent resort and the location central to many activities and locations. We were treated with utmost respect and wonderful service by entire staff. While the resort was not located on the beach we were granted access at any of the other Wyndham resorts in Pompano to the beaches at their location. Best of both...

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Helpful?
Thank Granddaddy989
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

Thank you for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay. Again, thank you for reaching out and we look forward to your next visit.

Birmingham, United Kingdom
Reviewed 24 September 2014

Rented a 2 bedroom luxury condo for a week, some of the furniture was worn and uncomfortable. The remainder of the condo was well equipped and clean. A lot of the pool umbrella's were broken and when the staff were informed they promptly ignored our request for a replacement. The BBQ's were damaged and in a poor state of repair....

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Helpful?
2Thank john F
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

We are sorry to hear you experienced some difficulties with the BBQ equipments and umbrellas by the pool during your stay. This is certainly not our Wyndham standards. We will also inspect the furniture condition you mentioned. We will have our maintenance team look into these issues to eliminate any future occurrences. We strive to provide top of the line...

Florida
Reviewed 12 September 2014

I love the Palm Aire resort. 95% of the staff are outstanding. The problem is the that the 5% that is bad are SOME of the front desk people and upper level positions. So what happens is, when there is a problem, nobody will follow up and get things corrected. The example this time is with the billing. The receipts...

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Helpful?
2Thank shafoffla
Joseph L, Manager at Wyndham Palm-Aire, responded to this review

Thank you for taking the time to provid us your feedback. We will follow up with the front desk and our accounting department in regards to your concern. Thank you again and we hope to have you as a guest of the resirt again.

DeSoto, Texas
Reviewed 9 September 2014

This place was awesone and with so much to do. The hotel has games and activities for everyone. The rooms were spacious and the property was quiet and clean. I will definitely stay again. Check in was fast and easy and the staff was very friendly. We used the sister property to go to the breach, there was ample parking.

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Helpful?
1Thank JENNIFER T
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

Thank you for this great feedback. This will allow us to continue to enhance the vacation experience at our resort. Please let us know if there are opportunities to make your stay better in the future.

Reviewed 8 September 2014

Front desk has a serious attitude problem. Didn't smile when you walked in very cold. I was locked out of my room and they told me I can come get another key. Gee thanks I was not close to the lobby they could have brought me one. The whole front office needs a serious overhaul starting from the management down....

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Helpful?
2Thank Rachel S
Joseph L, Manager at Wyndham Palm-Aire, responded to this review

We apologize for your delay at check-in. We know after a long day of traveling the last thing you want to do is wait to get into your room. We will be making some changes to ensure our guests are checked into their units on time and to honor any requests. With your feedback we can continue to enhance the...

Atlanta, Georgia
Reviewed 2 September 2014

I've been coming here the last 3 summers & never had a bad experience until this last summer during checkin. It took 2 hours to find my reservation and get a room ready. Although the staff was friendly, I'm not sure what happened between my advance booking & my arrival. Not to mention, we had to take a handicap room.

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Helpful?
Thank Honeychile75
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

We apologize for your delay at check-in. We know after a long day of traveling the last thing you want to do is wait to get into your room. We will review this incident with our reservation office and we will be making some changes to ensure our guests are checked into their units on time. With your feedback we...

New York
Reviewed 2 September 2014

The resort is clean and has nice pools.We had a 2 bedroom which was very large,and had a nice balcony.This resort is not on the beach,but you can use the other Wyndham hotels that are right on the beach in Pompano.If you like to gamble the Isle casino is across the street.This place has one huge problem,when you check in...

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Helpful?
4Thank DicemanNewYork
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

Thank you for taking the time to provide this feedback. We are disappointed to hear your interaction with the resort Sales staff did not meet your expectations, as this is not part of the Count On Me service we take pride in. We know that while on vacation it is imperative that our guests are treated well. We assure you...

canton, ohio
Reviewed 2 September 2014 via mobile

Had the best time here. We have stayed here 3 times and just love how close the golf course is and the beach is about 10 mins away and there's even the casino across the street so once kids go to bed or if you want to do something I'm sure you will find it. This place has plenty of...

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Helpful?
2Thank sillysmiles1315
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

Thank you for this great feedback. This will allow us to continue to enhance the vacation experience at our resort. Please let us know if there are opportunities to make your stay better in the future.

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 24 August 2014 via mobile

Stayed here for a few days, room was ok, decent pool area, customer service is in need of some help! Asked for a pack & play for my 2 yr old twice, it never showed up! Kids screaming/running around the hall ways late at night & resort staff could use some training with regards to customer service.

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Helpful?
1Thank A TripAdvisor Member
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

We are so disappointed to hear your interaction with the resort staff did not meet your expectations, as this is not part of the Count On Me service we take pride in at Wyndham. It is imperative that our guests are treated well. Please rest assured that we will be taking action to ensure that this is not an issue...

Bronx, New York
Reviewed 19 August 2014

First, check in was easy and expedient, the staff here are always looking to help someone. I checked in with my three teenage nephews, the room was clean and better than what I expected. It always help when the room where you are staying makes you feel comfortable like at home. We all enjoyed ourselves. There was plenty to do,...

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Helpful?
Thank Ivan C
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

Thank you for this great feedback. This will allow us to continue to enhance the vacation experience at our resort. Please let us know if there are opportunities to make your stay better in the future.

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Areca Two Bedroom, Two Bathroom with Balcony (166)
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Royal Palm One Bedroom with balcony (130)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Wyndham Palm-Aire

Address: 2601 Palm Aire Drive North, Pompano Beach, FL 33069 (Formerly Palm Aire Resort and Spa)
Region: United States > Florida > Broward County > Pompano Beach
Price Range: $180 - $568 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Palm-Aire 3*
Number of rooms: 298
Reservation Options:
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Also Known As:
Wyndham Palm-Aire Hotel Pompano Beach
Wyndham Pompano Beach
Palm Aire Resort
Pompano Beach Wyndham
Palmaire
Hotel Style:
#1 Green Hotel in Pompano Beach
#3 Top resorts Hotel in Pompano Beach
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Palm-Aire staff and other travellers.
47 questions
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Solon, Ohio
over a year ago
Cape May, New Jersey
venezuela
3 months ago

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Questions? Get answers from Wyndham Palm-Aire staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a condo in Areca building overlooking pool!”
 of 5 bubbles almostretiredOntario, 23 Feb 2017 | Read review
“Higher floors best. They won't guarantee your requests.”
 of 5 bubbles violet023, 22 Feb 2017 | Read review
“Decor is minimal. Furniture was worn.”
 of 5 bubbles PASPCS, 13 Feb 2017 | Read review
“Our view was to the parking area, but there was beautiful sunrise every morning: perfect for morning coffee and sunbathing.”
 of 5 bubbles Rokoro, 10 Feb 2017 | Read review
“recommend topfloor with pool view”
 of 5 bubbles rolfm551, 30 Jan 2017 | Read review
5 of 5