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200 Ponte Vedra Blvd, Ponte Vedra Beach, FL 32082-1810
7 people are viewing this hotel
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Traveller (346)
360
Panoramas (14)
Room & Suite (192)

About

#2 of 4 hotels in Ponte Vedra Beach
Location
Cleanliness
Service
Value
Travellers' Choice
A grand hotel with a storied pedigree, the AAA Five-Diamond rated Ponte Vedra Inn & Club brings to mind images of quiet opulence - of grace, stateliness, and history. Located on a sprawling, 300-acre beachfront site in northeast Florida, the historic Inn offers a world of upscale accommodation paired with fine service and a wide array of leisure pursuits. At this year-round sporting paradise, active travelers can choose from seaside golf, tennis, fitness, swimming, surfing, cycling and more while a luxurious spa, picturesque beaches, and delightful dining options lure those in search of relaxation and indulgence. Engaging children's activities, programs, and services make the Inn an exceptional destination for family vacations. Ponte Vedra Inn & Club and its nearby sister property, The Lodge & Club, comprise the oceanfront luxury vacation experience known as Ponte Vedra Beach Resorts. Hotel guests enjoy reciprocal access to the amenities of both establishments.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Golf course
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Concierge
Gift shop
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Iron
Kitchenette
Microwave
Flatscreen TV
Minibar
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish
871Reviews24Q+A100Room tips
Traveller rating
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Popular mentions
crunch6 wrote a review Mar. 2021
Northbrook, Illinois560 contributions176 helpful votes
It's great to have a suite here and stay right on the beach. You are steps away from the ocean, the pool area, and the main hotel. We had an excellent stay for our first time in Ponte Vedra Beach. We will come back!
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Date of stay: March 2021
Value
Location
Service
Room Tip: Call for your room and be specific with what you want. First floor is recommended.
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2 Helpful votes
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kedwards wrote a review Mar. 2021
2 contributions4 helpful votes
My visit to Ponte Vedra Lodge and Club was an amazing experience. The room was wonderful with an atmosphere to relax. Every meal was delicious with exceptional service. Even the spa treatment with Maria was a relaxing, special experience. Our final evening meal here at the resort under the service of Eric was my favorite. The Sea View grill offers wonderful food and service that is amazing, and I enjoyed the wonderful service by Eric! I am most appreciative of this wonderful evening. Thank you to all of the professional, caring people here at the Club! Fondly, Kelley Edwards and Steve Schnulo
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Date of stay: March 2021Trip type: Travelled as a couple
1 Helpful vote
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T S wrote a review Mar. 2021
3 contributions
Here’s my experience at this over priced & under serviced resort. Whoever is the front desk manager & in charge of that operation should be fired. I checked into the resort to have an operation & tld the front desk reception I maybe extending my stay. The uninformed receptionist said no problem we can extend your stay as long as you need. When it came time to extend my stay I was told they were completely sold out & asked to speak to the manager. A guy by the name of Gram told me they were completely sold out for 3 weeks. I said I am having surgery in a few hours & need a place to recoup I came here specifically for that. He said we will try our best to find you a room but we don’t have any accommodations in the suite you are in. I begged him as I needed the suite to recover on the couch. There beds are horrendous. They are cheap mattresses, the kind you sink into with no support. I literally got the suite to sleep on the couch!! I was told I had to be moved the day after my surgery to another room as the suite was booked & that they only had the other room Available for half of the week. I was in a panic! I went on line only to find that Gram had lied to me. Not only did they have other rooms, there sister property even had other rooms & a suite!! So I booked my stay there after having to be moved the day after surgery to an uncomfortable bed of which I slept on the floor! The people next to me were a family of 5 staying in a 2 bed room. You can hear every noise from the thin walls of the cheap rooms. The furniture & decor were from the 1990’s. The handles on the furniture were broken & it was obvious this property was not maintained well. They are not only dishonest they are also very inconsiderate & make no exceptions or special requests to accommodate you. They really let you know they don’t care. I was in excoriating pain & had to switch rooms where I was up the whole night only to sleep on the floor on top of a bunch of cushions & pillows due to the cheap old mattress that needed to be replaced 10 years ago!! The pillow cases also smelled of the person who last slept there. The housekeeping was not managed properly either. The whole hotel is mismanaged & dated. The room had a type of mold in it that kept me couching up things all night. As soon as I switched to the sister property the next day, it was a different case scenario. The Lodge was lovely & the front desk am staff warm & welcoming. I will never return to the Ponte Verde Inn. My experience there after having to recover from a major operation was terrible. I was in more pain than I could imagine & to be treated like a 2nd class citizen while I am paying over $700/nt for a room was horrible customer service. The only nice people there were the bell boys. The reception had no clue what was going on & the manager of them Gram was full of BS & could careless what happens to you. He was so incredibly full of lies & said they were both booked solid for 3 weeks. Can you imagine a manager lying to his top clientele who is willing to pay top dollar for any room? Someone going into surgery & counting on a hotel to take care that you have accommodations & just leave you high & dry? They were going to kick me out & let me figure it out on my own. Well thank goodness I did figure it out. I would fire this guy & the front desk receptionist who also acted like I was more of a bother than a guest. The customer service is the worst I have ever experienced in any hotel. They need to remodel some of the rooms. The housekeeping is completely unreliable. Sometimes they make up your room sometimes they never show up. I booked 2 rooms & my friends experience was also bad. They really only care about taking your money & could careless if you are happy or to make any considerations to accommodate your conditions. Stay clear from this resort if you want to be taken care Of & treated well. They do not know the meaning of VIP service or even know how to be kind or caring. They lack any kind of sympathy or empathy & treat you like cattle. They shuffled me around from room to room with stitches & incisions without care.
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Date of stay: March 2021Trip type: Travelled with friends
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Response from Shaun O'Donnell, Owner at Ponte Vedra Inn & Club
Responded 2 weeks ago
Dear tsY5473UF, I was extremely disappointed to learn about your recent experience at Ponte Vedra Inn & Club. Our team works diligently to provide genuine hospitality to our guests; especially when they are going through challenging times such as you described. At your earliest convenience, would you please call me so we can further discuss your stay? I can be reached at 904-285-1111. Please accept my sincerest apologies for what occurred. I am pleased to know that you are comfortable at The Lodge & Club. Sincerely, Shaun O’Donnell
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Francie C wrote a review Mar. 2021
Omaha, Nebraska46 contributions11 helpful votes
My husband had business down in Jacksonville and we wanted some R&R also. We had a 5 night stay with view of the beach. Great staff that greeted us with masks on. They took us to our room and we unpacked. Very spacious, couch, chair and table plus porch with chairs and tables. We had breakfast a couple of times there and food was delicious. Tried their breakfast buffet and a lot of food to get you going. The host, whose name escapes me, was always ensuring we needed. Francis was a great waiter with good recommendations for the Inn to eat at along with other restaurants outside of the Inn. In addition, the waitress, Cookie at the Happy Hour bar was attentive and had good recommendations for wine and another restaurant for dinner North Beach Fish Camp. Overall the beaches were cleaned every day which was great for walking. We rented two lounge chairs and an umbrella fir the day on the beach which was perfect. Overall a great place to stay and ready to go back next year!
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Date of stay: March 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from Shaun O'Donnell, Owner at Ponte Vedra Inn & Club
Responded 2 weeks ago
Dear Francie C, Thank you for joining us for some rest and relaxation amid your business trip. R&R and the enjoyment of it – is one of our many specialties! Guest health and satisfaction remains at the forefront of our philosophy, and I am glad you felt safe while thoroughly enjoying resort amenities. The serene beach just steps from the room and miles of sand to explore can be a beachcombers dream. Thank you for your visit and we look forward to having the opportunity to welcome you back next year to enjoy all that Ponte Vedra Inn & Club has to offer. Best regards, Shaun O'Donnell
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Val M wrote a review Mar. 2021
Naples, Florida3 contributions1 helpful vote
I rarely post reviews but I don't want others to have the experience we had. Save your money and go elsewhere or drive an hour north to the Amelia Island Ritz. Service here was worse than a Motel 6. I was told that this was a 5-star hotel, so I was expecting Ritz Carlton-type service for $850/night. This hotel used Covid as a reason to save on staffing costs. No bell service; no housekeeping service. If you wanted clean towels or sheets, you had to request them to be brought to the room so you could change the sheets yourself. There was no heat at night despite temps in the 40s. Dinner at the Sea Horse Grill, their idea of "fine dining" was a joke - service and food was horrible! The gym was well-equipped but some of the cardio equipment was not working. I was surprised that the staff was less than friendly but maybe they were not happily employed, constantly having to deal with customer complaints.
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Date of stay: February 2021
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Sleep Quality
Room Tip: You'd be better served staying at the local Marriott.
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Response from Shaun O'Donnell, Owner at Ponte Vedra Inn & Club
Responded 1 week ago
Dear Val M, Please allow me to apologize for the shortcomings concerning your recent stay at the Ponte Vedra Inn & Club. We do take the current Covid19 pandemic seriously to ensure the safety of all of our guests, members, and staff. We do our best to inform our guests of all of the recent and temporary changes affecting resort visits, starting with a pre-arrival email, as well as, prominently placing our protocols on our website and the handouts included during check-in. I have forwarded the maintenance issues to our Facilities Management Team, to ensure that they are researched and improved upon. Through feedback such as yours, we can only improve. As Covid19 cases have decreased, we have gone back to our daily offerings of housekeeping services, and many of the items that were limited during the peak of the pandemic. Again, thank you for taking the time to share your thoughts with us. We certainly appreciate your patronage. We are hope to have a chance to welcome you back to the Ponte Vedra Inn & Club for a better lodging experience. Best regards,
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PRICE RANGE
US$260 - US$495 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ponte vedra inn & club hotel ponte vedra beach, ponte vedra inn and club, ponte vedra hotel, ponte vedra resort
LOCATION
United StatesFloridaPonte Vedra Beach
NUMBER OF ROOMS
250
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Frequently Asked Questions about Ponte Vedra Inn & Club
Which popular attractions are close to Ponte Vedra Inn & Club?
Nearby attractions include Jacksonville Beach (5.5 km), Mind Bender Escape Rooms Jacksonville (5.7 km), and Mickler's Landing Beach (1.9 km).
What are some of the property amenities at Ponte Vedra Inn & Club?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Ponte Vedra Inn & Club?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Ponte Vedra Inn & Club?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Ponte Vedra Inn & Club?
Yes, free parking is available to guests.
What are some restaurants close to Ponte Vedra Inn & Club?
Conveniently located restaurants include Dockside Seafood Restaurant Jacksonville Beach, Maple Street Biscuit Company- JAX Beach, and Palm Valley Fish Camp.
Are there opportunities to exercise at Ponte Vedra Inn & Club?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Ponte Vedra Inn & Club?
Yes, dry cleaning and laundry service are offered to guests.
Does Ponte Vedra Inn & Club offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ponte Vedra Inn & Club?
The staff speaks multiple languages, including English and Spanish.
Does Ponte Vedra Inn & Club have any great views?
Yes, guests often enjoy the ocean view available here.