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Mainstay Suites

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239 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Indian Springs, Alabama
Reviewed 1 May 2016

This is not a 5-star resort/hotel, but I gave it 5 stars because they were so accommodating. They didn't get the message we were bringing our dog (they do allow pets) and had a guest that was dog-allergic on our floor, but they made arrangements so that it wasn't an issue for us. We had wanted to add a night,...

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Helpful?
2Thank joe s
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Oh please do come back and see us again! You must go to Salinas Park, a beautiful pet friendly park with with gulf and bay access, full amenities, i.e., covered pavilions with grills, showers and changing rooms, restroom facilities, water fountains, a fishing pier, and lots of area to shell and explore. Our St. Joseph Peninsula State Park is unequalled...

Reviewed 25 April 2016

We stayed one night this past weekend on our anniversary. We liked the fact it is 3 miles out of town, so it was quiet. The room was clean, the bed was comfy and the gal at the desk was super! They are pet-friendly, but they have those rooms on one end of first floor, so I figure you can...

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2Thank WCain55
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Congratulations on another year of wedded bliss! Please don't wait a whole year to come back and see us! And I will share your compliment with the Ginny, the guest service agent who checked you in when you arrived:)

Melbourne, Australia
Reviewed 24 April 2016

Good hotel with functional and spacious room layout, plus lovely kitchenette which was well equipped. The hotel is pet friendly and there were quite a few dogs including a cockatoo. Some guests complained about being woken up by barking dogs. The bed was quite small and noisy and we could hear the neighbours as well, so the soundproofing of the...

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Helpful?
Thank Bruce W
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

We do have quite the menagerie of pets on occasion:) Most of our pet guests are very courteous and take full responsibility for their pet's behavior, however, some do not. The front desk staff made contact with the pet owners who came back and subdued their dogs but unfortunately the barking had already caused a number of guest complaints. Our...

Panama City, Florida
Reviewed 23 April 2016

They allow animals. The walls are fairly thin. My neighbor had a barking dog. It woke me up. Did I mention I am not a dog person? So, I didn't appreciate all the barking. There was no one at the front desk to check us in for about 10 minutes too. Other than that, everything else was good. Breakfast was...

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Helpful?
1Thank Catchristo2
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

We appreciate the review and apologize for the barking dogs. Most of the time our pet guests are very courteous and contain their pets so as not to be a bother to other guests. I'm glad you enjoyed our guest amenities and we are pleased to know that you will come back and stay with us again!

Reviewed 11 April 2016

My husband and I stayed 1 night to celebrate our anniversary. The rooms were clean and met our expectations. The check-in went smoothly, and the front desk staff were very nice. We enjoyed our stay and would recommend it.

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Helpful?
Thank LEXIS M
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guests, This review is music to our ears:) You had me at clean and friendly! The "we recommend" just icing on the cake!

Reviewed 5 April 2016 via mobile

Great place to stay! Asked about upgrading to a larger room and they did it for no extra charge. Very clean, good breakfast and the staff is friendly and helpful. Close to beaches and to town but still quiet so you don't get all the noise from traffic going by.

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Helpful?
Thank Amy H
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

It is our pleasure to have you and your family staying with us and I'm glad we were able to accommodate your request for a larger guestroom:) You all appear to be having a good time enjoying our beautiful beaches and the absolutely PERFECT weather we have right now! Thank you for taking the time to share your experience here...

miami
Reviewed 3 April 2016 via mobile

You would like to stay here if you like spacious rooms, a great staff, cleanliness, a very well stocked kitchenette, including a wine bottle opener, a very nice breakfast, and an a/c unit that works well. It's located about 2 miles from downtown port St. Joe. You would not like to stay here if you value quietness, and you like...

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Helpful?
Thank jorgemb
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guest, we appreciate your review and are pleased that for the most part you enjoyed the staff service and accommodations. We are replacing mattresses and platforms as we speak to address the issue of noise and comfort and we do offer eggs for breakfast, hard boiled not scrambled, but I am aware that sometimes we run out of them...

Valdosta
Reviewed 29 March 2016

We checked into Rm. 205 and could tell it was in need of an upgrade. Had problem with water coming out beneath the toilet. The Maintenance Chief turned around & came back to work to fix the problem. He mentioned they were in the process of painting and upgrading the rooms and ours had not been done yet. We did...

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Helpful?
Thank David F
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

The nicest words a guest can say is, "We'll definitely be back!" Thank you and we look forward to seeing you again soon:)

Columbus, Georgia
Reviewed 21 March 2016

We enjoyed our stay at Mainstay Suites in Port Saint Joe. The breakfast was pretty good and our family was able to save money by eating there each morning. The hotel was clean and the room was very spacious. We had a king size bed which was nice and comfortable! We even had a little kitchen which can really help...

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Helpful?
Thank ANS2012
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

We are pleased that you enjoyed the staff service and your accommodations:) Thank you for choosing to stay with us while visiting this area and be sure and come back soon!

Cape Coral, Florida
Reviewed 21 March 2016

Tried to make a reservation on the mainstays website, but couldn't identify the type of accommodations I wished to reserve, so I called the facility directly to avoid any confusion for my needs. I spoke to a young man, (Justin, Jason,...) who was quite friendly and helpful. I explained that i wanted to reserve a 1 bedroom suite with separate...

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Helpful?
Thank Number1NolesFan
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

I apologize for your dismal experience on your recent stay with us. The room reserved for you was indeed a queen deluxe suite with a partial dividing wall between the sleeping area and the living room area, not a door, not a queen one bedroom suite. Our check in time is at 3:00 pm Eastern time and while we try...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Mainstay Suites

Address: 3951 E Highway 98, Port Saint Joe, FL 32456-5318
Region: United States > Florida > Florida Panhandle > Port Saint Joe
Price Range: $114 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mainstay Suites 2.5*
Number of rooms: 67
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Also Known As:
Mainstay Suites Hotel Port Saint Joe
Mainstay Port Saint Joe
Mainstay Suites Port Saint Joe, Florida
Port Saint Joe Mainstay
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Questions & Answers

Here's what travellers have asked, with answers from Mainstay Suites staff and other travellers.
8 questions
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Crown Point, Indiana
over a year ago
Griffin, Georgia
11 days ago
Leesburg, Florida
over a year ago
Marietta, Georgia
over a year ago

See all questions (8)

Questions? Get answers from Mainstay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a balcony.”
 of 5 bubbles Eulalia_3, 5 Jan 2017 | Read review
“Has elevator, so any room is acceptable.”
 of 5 bubbles donnanwill, 31 Dec 2016 | Read review
“First floor rooms best with pets!”
 of 5 bubbles jnbGeorgia, 29 Dec 2016 | Read review
“Noticed a few dogs at the hotel but it was amazingly quite.”
 of 5 bubbles jol375, 23 Nov 2016 | Read review
“Quiet, convenient to hospital and medical park.”
 of 5 bubbles Matt_R_12345, 8 Nov 2016 | Read review
5 of 5