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Traveller (13)
Room & Suite (22)
Dining (2)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS

Location

Full view
42Car recommended
Grade: 42 out of 100
215Restaurantswithin 10 km
15Attractionswithin 10 km
109Reviews
36Photos
7Q+A
22Room tips
Traveller rating
  • 38
  • 34
  • 16
  • 8
  • 13
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
I booked this room online thinking that as part of PGA Village it would be fine. I was wrong. The room smelled. I had to purchase air fresheners after checking in. The carpet was old and stained. The room had a small kitchenette area which was dirty with food splatters on
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Though the room was presentable and had practical amenities there were unsatisfactory issues. For starters the secondary lock on entrance door was totally unless as the hole for cylinder to slide into was cut physically above where locking mechanism would slide into. Bathroom
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Really love this place. Ms. Cassandra was a super great hostess. Her customer service was exceptional! The hotel was very clean and the location was perfect. No complaints on my end! Keep up the great work everyone!
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Location: Nice Room: Very dirty/ torn carpets. Bed: Uncomfortable/smelly. Used own towel over pillows in order to eliminate smelling. Breakfast: Poor. However, you probably would lose your appetite after waking up in a smelly, dirty room anyway.
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Response from jimmy d, Manager at MainStay Suites
Responded Apr. 3, 2018
Thank you for your review. While we understand that your experience was not pleasant, each guest review whether complimentary or not leads to us building a better stay for future guests. Since your review there has been a change in our staffing team and our priority is providing a better stay and overall experience for guests.
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Hotel looked great upon arrival. The horror began when we walked into the room. The toilet plugged and instead of sending someone up to fix the problem they handed me a plunger in a white garbage bag. After packing to leave, I noticed there was a pair of underpants from a
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Response from jimmy d, Manager at MainStay Suites
Responded Apr. 3, 2018
First I am glad to hear that your first impression of the hotel was good. I am sorry that we fell short of your expectations in regards to your room. Since your review there has been a change in our staffing team and our priority is providing a better stay and overall experience for guests. We have a stronger team that is focused on helping you have a comfortable stay at the great value we are able to provide in the Port Saint Lucie area.
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are you small dog friendly?
the size of the dog and breed always has something to do with safety. But, they are pet friendly, so I believe if you call their front desk and ask they have always been will to work with potential guests, as I once was with an medium size dog.
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how far from the power plant?
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12
"We stayed in room 224. Very quiet. Overlooks courtyard."
"My room tip is really not a room tip, but I would like all employees to wear name tags. I enjoy speaking to anyone that I do on a daily occurrence by a first or last name. "
"Higher Rooms have less AC unit noise"
"I like rooms near the south entrance, for close parking and private entry/exit. ..."
"Ground floor rooms are easier to get to but they all are nice!"
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PRICE RANGE
US$85 - US$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mainstay suites port saint luciemainstay port saint lucie
LOCATION
United StatesFloridaPort Saint Lucie
NUMBER OF ROOMS
80
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