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Holiday Inn Port St. Lucie

165 reviews
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Traveller (35)
Room & Suite (27)
Pool & Beach (10)
Overview
  • Excellent31%
  • Very good27%
  • Average23%
  • Poor9%
  • Terrible10%
Travellers talk about
“ihg member”(2 reviews)
“queen suite”(2 reviews)
“pet fee”(2 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Port St. Lucie
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (165)Write a Review
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LanguageEnglish
48
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38
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18
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All reviewsihg memberqueen suitepet feecoffee tablerooms were clean and comfortablenice hotelshower curtaindesk staffnice poolfree breakfastbusiness tripwould stay here againverizonpetsdennysremotefurnishings
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11 - 15 of 163 reviews
Reviewed 15 August 2017

Our room was dirty upon arrival. The carpet had a greasy nasty feel to it and there was lint and various debris embedded in the fibers. The furniture looked like no one had cleaned it in ages. Overall the room appeared as if hadn't been...More

Thank Trigantua
Response from Justin P, Front Office Manager at Holiday Inn Port St. LucieResponded 16 August 2017

I apologize for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Sincerely, Justin Price

Reviewed 9 August 2017

I had to start by cleaning the TV cabinet of all the mold on the shelves. We never got enough towels, and the room was so moist (even with the AC on constantly) my towel from 2 days ago did not dry. I felt gross...More

2  Thank Steve T
Response from Justin P, Front Office Manager at Holiday Inn Port St. LucieResponded 10 August 2017

I apologize for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

Reviewed 8 August 2017

First to start we should have known there were going to be problems with this hotel because before we check in, we had to call several times to make sure everything was correct. Then when I arrived with my young kids went to our room...More

3  Thank Thetoygirl
Response from Justin P, Front Office Manager at Holiday Inn Port St. LucieResponded 10 August 2017

I apologize for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

Reviewed 26 July 2017

The room was very nice and clean , property is very well-maintained front desk was very good hopeful, the pool was very nice I have to say although I didn't get cups every day and They didn't even leave me an extra roll of toilet...More

Thank ant0923
Response from Justin P, Front Office Manager at Holiday Inn Port St. LucieResponded 6 August 2017

Thank you for staying with us! I apologize for the lack of supplies and thank you for bringing it to our attention. I will address that with housekeeping. I am glad you were able to enjoy your stay anyway. Please come back anytime and let...More

Reviewed 4 July 2017

On the main strip of Port Saint Lucie, this low-slug Holiday Inn exceeded expectations with a very friendly check-in, a clean and rather nice pool, the usual but solid breakfast, clean rooms and quiet.More

3  Thank rnarisetti
Management response:Responded 7 July 2017

Thank you for taking the time to tell us about your experience at Holiday Inn PORT ST. LUCIE. I am so happy that you enjoyed your stay with us! Please know that your feedback is extremely valuable to us. We use feedback, such as yours,...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Banquet Room
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$118 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Port Saint Lucie
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$118 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Port Saint Lucie
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (35)
Room & Suite (27)
Pool & Beach (10)
Dining (4)
Hotel & Grounds (20)
Bathroom (3)
Questions & Answers
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gemmerchant
24 September 2016|
Answer
Response from AnthonyVA | Reviewed this property |
as I recall, there was a fridge but no microwave for my son's frozen wings
0
Votes
cmf1004
13 September 2016|
AnswerShow all 3 answers
Response from LGilrane | Property representative |
The Holiday Inn Port St. Lucie is on US#1 (Federal Highway), which is @ 8 miles from Tradition field - perhaps walking distance for a distance runner (lol), but not for the average baseball fan.
0
Votes
Room Tips
"Can all rooms available to IHG members be this small and tired ?"
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"Ask for pool view."
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"Want a good room? Go elsewhere. Pick another hotel."
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"Check the room when you get there and if it's not a dry room ask to move"
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