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Relax, it's Holiday Inn - Port St. Lucie. Welcome to our hotel, conveniently located on US 1, in the heart of the Treasure Coast. We're in close proximity to Hutchinson Island beaches, New York Mets Spring Training, St. Lucie Medical Center, restaurants, shopping at the Treasure Coast...
Booked through the members portion of the IHG website. I travel around 100,000 airmiles per year, mostly in the USA - I cannot believe this is an IHG standard hotel. I am looking for an alternative after just one night here, of a 5 night...More
Management response:Responded January 19, 2018
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn PORT ST. LUCIE.
I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each...More
Keep in mind that this is not the Express, on Port St Lucie West that provides a breakfast. That one is not pet friendly. The room was clean and well appointed. There was a vague animal smell, not urine, but I carry an animal deodorizer,...More
Holiday Inn's have improved over the years but I've noticed all Holiday Inn's are not the same depending on geographic area. I'm from Charlotte and the Holiday Inn downtown Charlotte or even in neighboring area are different, nicer, updated....but let's just get to my actual...More
Hotel staff was friendly and hotel was relatively clean overall. Room was not really clean but not dirty. 2nd day they didn't remove trash or give us towels but front desk was more than accommodating. I stayed for a baseball tournament but the hotel was...More
1 Thank Greg H
Response from Justin P, Front Office Manager at Holiday Inn Port St. LucieResponded October 31, 2017
Thank you for choosing the Holiday Inn Port Saint Lucie. I'm very sorry you had to witness that event. We are proud to help our community in the recovery process after Hurricane Irma but it has not been without it's problems. Please know that this...More
Hotel is older which is ok, but rather dirty and poorly maintained.
Only one working elevator in a 5 story building that takes forever. Luckily we stayed on second floor(which is apparently is a pet floor, even though we did not have any pets), and...More
3 Thank Mikhail K
Response from Justin P, Front Office Manager at Holiday Inn Port St. LucieResponded October 10, 2017
I am very sorry to hear you experienced these issues. Frankly it is embarrassing. I will personally make sure these issues are addressed. I hope you will give us a chance in the future to redeem ourselves.