Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel

Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel

Inside pool
Traveller (135)
Luxurious Triple sheeting
Room & Suite (131)
Bakery goods & Fresh HOT Signature Cinnamon Rolls for breakfast!
Dining (25)

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About

4.5
#22 of 91 hotels in St. Augustine
4.3 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Breathtaking beaches, thrilling attractions, historic sites, booming businesses, and more, St. Augustine is an unforgettable place. You can easily experience all the "Ancient City" has to offer at the Holiday Inn Express® Hotel & Suites Saint Augustine North. Located off I-95, the hotel's guests are close to St. Augustine Airport and downtown.Whatever your definition of fun, you're sure to find it here in the nation's oldest city. The is just six miles from the charming historic district. Beach lovers can delight in Anastasia State Park with gorgeous beaches and fishing. The hotel's location near Flagler College also gives guests the ability to tour this amazing hotel-turned-college. From Ripley's Believe It or Not! to the Fountain of Youth, our patrons can enjoy it all.Corporate guests appreciate our location off I-95 and six miles from St. Johns County Convention Center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Baggage storage
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Modern
Green
Languages Spoken
English, Spanish, Arabic
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

2300 State Road 16, St. Augustine, FL 32084
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 43 out of 100
43
Jacksonville Intl Airport
69.8 km
See all flights
St. Augustine Airport
927Reviews16Q+A100Room tips
Traveller rating
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  • 31
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Detailed Reviews
Arthur G wrote a review Apr 2023
Endicott, New York
Hotel's Favourite
4.0 of 5 bubbles
Comfortable King bed. Surprised to get a full size bar of soap. Plenty of towels. Quiet with good AC. The breakfast was standard fare with limited yogurt flavors and watered down juice. Cheaper than down options.
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Date of stay: March 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel
Responded Apr 10, 2023
ArtandGinnyNY, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CVOHarleyGuy wrote a review Jul 2021
West Chester, Ohio
5.0 of 5 bubbles
Stayed here last year while work truck was being repaired, this time in town working.
The hotel is nice and clean and the staff is great.
This is why as a rule we stay in IHGs because most hotels are always clean and staff is always friendly and accommodating.
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J C wrote a review Aug 2021
4.0 of 5 bubbles
The hotel staff was great, and they were generous to upgrade my room for free because of my IHG membership, even though there was a car event in town. The room was clean, pillows were soft and firm, but two of the lights went out. Their front desk was very receptive to changing the bulbs. When we forgot something, they were very accommodating to let us back in after check-out to get what we forgot.
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brn0ze wrote a review Jan 2020
Bowling Green, Ohio
3.0 of 5 bubbles
We stayed at the HIE for four nights in January and loved the location, the room was quiet, we had comfy beds, plenty of room and extras. First two days were great but the last two days housekeeping missed our room. Clean towels, more coffee, free bottled water and toilet paper were not restocked on Monday or Tuesday. Nor were the beds touched the last two days. On the plus side of service the breakfast had healthy choices which was appreciated. The sole server on Sunday morning was delightful and worked very hard to keep everything stocked. He did it all with a smile. We would give this hotel another try and we do hope that the troubles we observed were not normal practices.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally wrote a review Nov 2020
1.0 of 5 bubbles
We stopped in off the road late night with our 8 month old twins. I called ahead to check the COVID precautions and to see if they follow the mask protocols. I was assured that they were taking all precautions and staff and guests were to wear masks. On arrival a woman in the lobby did not have hers on (fine, you can’t force people to wear masks... I guess) but the woman behind the counter had hers down below her chin. That didn’t bother me too much. It was this morning when we were trying to load the car and leave our room that the gentleman vacuuming the halls 1- wasn’t wearing a mask and 2- stared at us when we walked out of the room with the two babies and could have cared less to move out of the way so we could exit the room. So no mask, no “social distancing,” no manners. The room was pretty clean but the couch and carpet were gross - figured I’d throw that it there while I’m at it.
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irisheyes_777 wrote a review Jul 2021
Charleston, South Carolina
2.0 of 5 bubbles
I wrote a review about this hotel last week, but for some reason it disappeared, so this will be a shorter version. The staff was friendly. The hallway on our floor going to our room had not been vacuumed, crumbs and debris all over. We dropped off our luggage and left right away for the day to go see the sites. When we returned that night we noticed the hallway was never vacuumed and that our room had not been vacuumed from the previous guests. Both trash cans did not have liners in them, our bed did not have a mattress cover (we had family in another room, they had liners, but no mattress cover), very disappointing, Holiday Inn usually does a good job. We will not stay at this property the next time we visit the area.
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Date of stay: June 2021
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SCGTFan wrote a review Mar 2023
Dayton, Ohio
2.0 of 5 bubbles
We stayed at this hotel on March 22 and March 30, 2023 as intermediate stops on I-95 to and from our vacation destination. Both stays were disappointing. I should have cancelled the second stay. The hotel carpet is filthy throughout, including the lobby, hallways, breakfast area, and the rooms. The furniture is in poor condition and looks as if it should have been replaced 5 years ago. On both stays we had to change rooms to a second room. On 3/22, the air conditioning in the first room was broken. On 3/30, the smoke detector in the room was chirping. Breakfast for both stays was below average with very limited fruit and hot choices; not comparable in any way to most IHG hotels I have stayed. In-room coffee service had a single cup for 2 people to use on both stays. There are no vending machines and the only foods offered at their “store” were bottled water and several frozen meals. There is buildup on the faucets and showerheads. The showerheads are old and flow couldn’t be adjusted. On 3/30, the soap in the shower was empty. Towels and washcloths are rough and old. Several were so discolored, they should have been used as dust cloths or thrown away. Three of the 4 desk clerks I dealt with were helpful, with one being very apologetic for our having to change rooms. The desk clerk on duty at check-in or 3/22 was not friendly or helpful, bordering on being rude. This hotel gives the Holiday Inn Express franchise a bad reputation. I would recommend avoiding this hotel.
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Date of stay: March 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel
Responded Apr 3, 2023
Thank you for taking the time to share your feedback about your recent stay, SCGTFan. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
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Rsbourn wrote a review Mar 2021
1.0 of 5 bubbles
Booked a room without a pullout. No linens were in the room and none available. After multiple calls back and forth to the front desk, getting corporate guest services involved, and more calls; I was told that there were no blankets, the hotel was sold out and that I should do whatever I needed to do to feel better about the situation (in references to calling corporate). My husband slept without a blanket so that our children could have one. After more calls I was told that the hotel would offer 5k reward points (the rooms are 48k points) and a $43 credit. After more back and forth we were finally refunded a night. AVOID AT ALL COST!!

In addition to this debacle, there was some peanut allergen exposure during breakfast!
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Date of stay: March 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel
Responded Apr 2, 2021
Hello Suzie S, I'm happy to see our management compensated you for the inconveniences with the blankets. But also want to apologize for the experience. What you describe is not the level of service we love to provide and I have sent you a PM to know a bit more. Our establishment aims to deliver and we will keep working towards that goal. Thank you so much for making us your choice. We can't wait to show you all the changes and improvements based on your valuable feedback. Hopefully, see you soon. Alejandro G. Case Manager IHGService
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Barbara L wrote a review Jan 2022
1.0 of 5 bubbles
My family and I booked two rooms at this hotel from 12/18 - 12/22. We were extremely disappointed by not only our accomodations but also by the fact that when we addressed our concerns with the front desk, they were completely dismissed and ignored. One room had black mold growing in the closet. The room had a terrible smell to it and surely it was due to this black mold that had to have been growing for quite sometime. There was water also leaking in the closest which soiled our clothes hung in the closest. The room right next door also had an equally bad smell. The bathroom fan was also not working and the fan on the a/c / heater in the room was also not working. Three of us in our party have extreme mold sensitivity and highly allergic. Two of us also have asthma. We all experiences issues with illness while staying in both of these rooms which we now understand was the cause of this black mold. We addressed this with the front desk in the morning and the gal at the front desk didn't seem concerned and was not apologetic. It was very disappointing to spend the kind of money we spent while staying there for two nights and two rooms under these conditions.
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Date of stay: December 2021
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel
Responded Feb 9, 2022
Hi barbaralV8182LH, Thank you for making us part of your visit. We strive to offer quality service and I understand that your recent experience was not as satisfactory as expected. I am sorry you found our rooms uncomfortable and our staff dismissive. Our team would like to assure you that your thoughts about our service lapses are heard. We would like to gather more details to communicate this with the relevant teams. I sent you a private message and hope you respond soon. Pleasure once again to host your visit and we hope you will give us another chance to show you that your unsatisfactory stay was an exception. All the best, Alice P Case Manager IHGService
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GMoe wrote a review Jul 2021
Oxford, Ohio
3.0 of 5 bubbles
Clayton at the front desk was friendly and nice to speak with. The room was average, nothing special. Room was clean, beds were comfy, bath towels were very good. Water pressure in the shower was not so good. And the water really never got very hot, more like warm showers. Breakfast was ok. Cheese omelets and sausage patties, didn't stay very hot. Stay wasn't awful but it wasn't great, either.
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Date of stay: July 2021
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maryann S asked a question Nov 2020
115 contributions40 helpful votes
How far is this hotel from the Old Town area. Walking distance?
Answer from Beth
Timbuktu, Mali74 contributions16 helpful votes
Not in walking distance at all
Answer from Jenna B
Palm Coast, Florida8 contributions
We do! They are first come first served and there is no charge!
Cynthia M asked a question Jan 2018
Charleston, South Carolina15 contributions3 helpful votes
Do you have two room suites or adjoining rooms available?
Answer from Jenna B
Palm Coast, Florida8 contributions
We do not offer two room suites. All of our suites are one room with a pull out couch in addition to the bed(s). We do have adjoining rooms based on availability.
Cynthia M asked a question Jan 2018
Charleston, South Carolina15 contributions3 helpful votes
Do you have two room suites or adjoining rooms available?
Bert1207 asked a question Aug 2017
Erie, Pennsylvania3 contributions
Are there restaurants/bars within walking distant?
Answer from JolieS5
Inverness, Florida127 contributions27 helpful votes
There are a few places in walking distance but they are fast food. For a nice sit down meal you can drive a few minutes closer to the water.
Scott V wrote a tip Apr 2024
Holland, Michigan5 contributions
5.0 of 5 bubbles
"You should definitely stay here when visiting St. Augustine."
Read full review
Brian U wrote a tip Oct 2023
North Port, Florida117 contributions32 helpful votes
2.0 of 5 bubbles
"Be prepared and know what to expect. "
Read full review
JFL wrote a tip Aug 2022
Southwest Gulf Coast, Florida108 contributions18 helpful votes
1.0 of 5 bubbles
"Don't expect much from this crack Motel very disappointing then an extra bit of money and stay somewhere nicer"
Read full review
Cleo wrote a tip Mar 2022
75 contributions20 helpful votes
1.0 of 5 bubbles
"Would not use this hotel or chain again. Quality has declined."
Read full review
John K wrote a tip Mar 2022
Chesaning, Michigan243 contributions64 helpful votes
2.0 of 5 bubbles
"Over priced, needs lots of repair. "
Read full review
Not the right property for you?
There are more places to choose from in the St. Augustine area.
PRICE RANGE
C$142 - C$219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites saint augustine north
LOCATION
United StatesFloridaSt. Augustine
NUMBER OF ROOMS
82
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel?
Nearby attractions include St. Augustine Aquarium (0.9 km), St. Augustine Foot Soldiers Monument (9.4 km), and The Crow Bar (0.9 km).
What are some of the property amenities at Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel?
Conveniently located restaurants include Cracker Barrel, Ruby Tuesday, and Sonny's BBQ.
Are there opportunities to exercise at Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, and Arabic.
Are there any historical sites close to Holiday Inn Express & Suites Saint Augustine North, an IHG Hotel?
Many travellers enjoy visiting Fort Mose Historic State Park (7.9 km).
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