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Homewood Suites by Hilton St Augustine San Sebastian

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10 Prawn St, St. Augustine, FL 32084-4384
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (9)
Room & Suite (25)
Dining (4)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21-03-10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Homewood Suites by Hilton St Augustine San Sebastian
Updated 21-03-10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#79 of 86 hotels in St. Augustine
Location
Cleanliness
Service
Value
Homewood Suites by Hilton St Augustine San Sebastian is only one mile from historic downtown along the San Sebastian River, 15 minutes from Castillo de San Marcos, Anastasia State Park, and St. Augustine Beach. Enjoy pet-friendly suites, free WiFi, free breakfast, an outdoor pool, fitness center, and more.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Boating
Highchairs available
Outdoor pool
Heated pool
Saltwater pool
Breakfast available
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
24-hour front desk
Express check-in / check-out
Dry cleaning
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Seating area
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
12Reviews2Q+A2Room tips
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taquilar00 wrote a review Jun. 14
1 contribution
From start to finish we were unhappy. The room was not the one we asked for. The valet parking that was forced upon us seemed quite unnecessary because there were plenty of spots. No hot water in our sink or shower is completely uncalled for. It was corrected the following morning but still. No plates, cups, or silverware in our kitchen seems completely ridiculous. We bought food to cook but we couldn’t. But honestly the carpet tacks sticking out that I actually cut my foot on is deplorable. I cleaned it and keeping it covered, but when I told the staff all they said is they are a brand new hotel and they know there’s problems. I was offered no room change, apology or compensation. I LOVE Hilton, but I will not be using them again. And we had to walk through a construction zone to go to and from the hotel, not their fault but not much fun.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: June 2021
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deboraha958 wrote a review Jun. 9
Atlantic Beach, North Carolina2 contributions
The hotel is new and therefore still in good condition. The $25 valet parking seems to be a gouge as there is a large (mostly empty) parking lot adjacent plus parking on ground floor of building. We could walk out the door and literally just around the corner where our car was parked, yet we had to request it from the parking attendant each time we wanted to leave, and each time we felt obligated to tip. The valet parking is the main reason for my average rating. The room was fine. It was clean. Hilton is subtly shrinking the suite sizes. Oddly, there was NO drawer in the kitchen, not one. Everything up in the cabinets. Big broken chunk out of one of the light pendants in bath vanity. On a positive note, we had a bottle breaking accident in the kitchen, and staff sent someone up immediately to help clean. She was very polite and pleasant. In fact, all staff we met were friendly and polite. Seems like it is time to expand the grab and go breakfast as all restaurants in town are fully open.
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Date of stay: June 2021
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Michael F wrote a review May 2021
McComb, Mississippi72 contributions25 helpful votes
Rooms were not clean even though had a seal on door. The front desk was great which is only reason for 2 stars. They have eliminated the cocktail hour and hot breakfast. I was told it was COVID concerns. However they still have valet. I had at least four people drive my car which would be a lot more exposure. I bet 2 things 1 if breakfast were a mandatory 25 I would had a hot breakfast. 2 if valet was free COVID rules would prevent it. It all about the money. Next time I will skip this chain.
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Date of stay: May 2021
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Room Tip: Don’t choose one go elsewhere
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Dolores K wrote a review May 2021
Riverview, Florida2 contributions1 helpful vote
Listen, we actually really like the room and the property! The rooms are in large and comfortable, and for the most part very clean. They are not doing a full breakfast yet in the mornings but the coffee is good. So overall we would choose this property every time we came to Saint Augustine which is every month except for the additional $25 a day parking fee! Fix the fee and will be back! In fact, as I write this we’re on our way again to stay for a night and chose a different hotel to avoid the parking fee.
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Date of stay: May 2021Trip type: Travelled on business
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Tamara C wrote a review May 2021
Alpharetta, Georgia1 contribution1 helpful vote
Stayed 5/15/2021; Checked in late in the day and the front desk person was VERY pleasant! (I wish I had her name because she was the best part of our stay!) The hotel is very new but that’s about it. The room seemed clean until I noticed the bathroom had not been vacuumed (plastic tags on the floor and a used bathrobe on the back of the bathroom door… story to follow later). The kitchen was nice, coffee maker was fine, full fridge. The sheets were TERRIBLE! Rough and scratchy (honestly, woke me up in the night). Breakfast was sub-par with only juice, coffee, bananas, and bagels/English muffins… these were ok and there was a toaster in the kitchen to toast them! No hot foods (eggs, sausage, bacon, waffles/pancakes etc…) Here's my real complaint (other than the rough sheets and unvacuumed room…) We accidentally left a pair of shorts (nice ones) hanging on the back of the bathroom door. We know this is the case because of the white robe (mentioned previously) that was already hanging there. We checked out on Sunday morning and when my husband noticed he left his shorts, we called immediately. “Angela” was very nice, told us the room had not yet been cleaned/no one stayed in it since and she (or someone) would go check for the shorts and would call us back if/when she found them but that I would need to pay for shipping (understandable!). I did mention the robe on the back of the door (they do not provide robes in the room so clearly, the people before us left it and when cleaning the bathroom, housekeeping did not close the door to look for used towels on the hook… if they cleaned the bathroom at all…) We did not receive a call, so I called back later that day. Another nice lady, Michelle said no shorts were in lost and found but that she would check and call us back by 9:00 pm. No call. So… I called the next morning and reached Timothy (I think that was his name). I started explaining the situation (again) and told him my name and room number and as he repeated my name he then said, “Hold on…” He put me on hold and after a short wait, I got “Angela” again (the first person I called on Monday morning). She said that no shorts were found… I asked how that could happen if the room was not yet cleaned unless someone went in there to check and decided to keep them rather than return them. She was very RUDE and said that the shorts were not on the premises (of course they weren’t because someone took them home!) The shorts and the robe (not ours) were missing. I suggested that someone found them and decided to keep them (because they were nice, Lulu men’s shorts) and she said she would speak with housekeeping and let them know that I said someone stole them. I stopped her and said, “I did not say, STEAL… because we left them. I am suggesting that someone chose not to do the right thing and turn them in whether that was Angela (because she knew they were Lulu’s) or housekeeping.” My husband called back and she was also rude to him suggesting that we did not leave shorts because none were found. He asked to speak with the manager, and she said she was the manager…dead end here. I called back and asked for the General Manager and got the voice mail of Terry Quigley (sp?), left a message and he later called my husband back. He told my husband that he has had people call him back and tell him that they later found that they in fact did not leave an item. He said that he feels confident that his employees are telling him the truth. (= we are lying…) Needless to say, no one turned the shorts in. Someone chose to keep them rather than return something that they found that was not rightfully theirs. Why can’t people do the right thing? Karma…. I would not stay here again because they weren’t honest people, scratchy sheets, and uncleaned bathrooms. Oh yeah, and $25 a day parking…
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Date of stay: May 2021
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Room Tip: Dogs are allowed and there was one barking in the room across from us.
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LOCATION
United StatesFloridaSt. Augustine
NUMBER OF ROOMS
117
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Frequently Asked Questions about Homewood Suites by Hilton St Augustine San Sebastian
Which popular attractions are close to Homewood Suites by Hilton St Augustine San Sebastian?
Nearby attractions include Whetstone Chocolates Tasting Tour (0.4 km), The Ice Plant (0.5 km), and St. Augustine Inlet (0.5 km).
What are some of the property amenities at Homewood Suites by Hilton St Augustine San Sebastian?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Homewood Suites by Hilton St Augustine San Sebastian?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Homewood Suites by Hilton St Augustine San Sebastian?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Homewood Suites by Hilton St Augustine San Sebastian?
Yes, valet parking is available to guests.
What are some restaurants close to Homewood Suites by Hilton St Augustine San Sebastian?
Conveniently located restaurants include Crave, Whetstone Chocolates 139 King Street Store, and Ice Plant.
Are there opportunities to exercise at Homewood Suites by Hilton St Augustine San Sebastian?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Homewood Suites by Hilton St Augustine San Sebastian located near the city centre?
Yes, it is 0.9 km away from the centre of St. Augustine.
Are any cleaning services offered at Homewood Suites by Hilton St Augustine San Sebastian?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Homewood Suites by Hilton St Augustine San Sebastian?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Homewood Suites by Hilton St Augustine San Sebastian offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.