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Holiday Inn St. Augustine - Historic

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Traveller (110)
Room & Suite (64)
Dining (16)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Place at the top of your bucket list; the nation’s oldest city, Saint Augustine, known for its cultural and historic richness. The Holiday Inn St. Augustine - Historic is the perfect setting for all travelers in search of stylish and clean accommodations, reasonable rates, Free Guests’ WiFi and Parking, and IHG Rewards. The hotel is full service; with 120 inside corridor rooms, ADA compliant, Restaurant, Pool and Spa, Fitness Center, Laundry Center, and Business Center. The Flagler Room (1660 sq. ft.) is the perfect venue, with onsite catering. We know where the locals go - BARNACLE BILLS Seafood House, a staple in St. Augustine for over 36 years, serving Breakfast, Lunch, and Dinner. Sightseeing trains and shuttles service from the hotel and minutes away from; Castillo de San Marco, Flagler College, the Cathedral Basilica of St. Augustine, numerous Attractions, Golf and the Beach. Travel scenic A1A, Interstate, Regional or International airports; Jacksonville, Daytona & Orlando.
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Value
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:Book Direct and Save
Hotel deals
939Reviews
223Photos
10Q+A
100Room tips
Traveller rating
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Popular mentions
We stopped here on our way south. The entire hotel has been very recently renovated. Lobby, rooms, dining room all extremely clean. Beds very comfortable. Staff in hotel and restaurant went out of their way to accommodate. We would definitely stay again if in the area. Maybe
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Response from holidayinnstaugustin, Hotel Manager at Holiday Inn St. Augustine - Historic
Responded 2 weeks ago
Dear Guest, We're honored that you took time to offer your comments. It's useful to learn that you like our hotel clean room, comfortable beds, breakfast, and friendly staff service. Guests who trust us are rewarded with complete satisfaction in almost every case. We work daily to make the hotel as nice as possible so that guests rate us the best property in St. Augustine, FL. You're invited to try us again anytime for a great experience worth repeating. Thanks for investing your time in writing this useful and helpful review. Sincerely, Hotel Manager
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I can't say anything good about this hotel and I really tried. The heater/air conditioner was like an airplane taking off every time it started so sleep was impossible. This bed was as hard as cement and ditto for the pillow. The staff on check in and check out was slow and
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Response from holidayinnstaugustin, Hotel Manager at Holiday Inn St. Augustine - Historic
Responded 2 weeks ago
Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager
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Unresolved problems: 1 - Safe is mounted on the closed floor, have to laydown to read instructions. 2 - Upon arrival safe was locked by some past resident, never got service to unlock. 3 - Internet was very slow for the two days we stayed there. 4 - Bath room sink drained very
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Response from holidayinnstaugustin, Hotel Manager at Holiday Inn St. Augustine - Historic
Responded 3 weeks ago
Dear Guest, Thank you for your review and staying at the Holiday Inn St. Augustine - Historic. We appreciate your feedback. Please allow me to offer our apologies for the inconveniences that impacted your stay. Your observations has been taken up by a team for verification and necessary actions. It shall be our endeavor to offer a fantastic experience to all our guests, but regret that this was not case with your stay. It you would like to get away in near future, I shall personally assist you to ensure that you get a fine stay as I don't want your last memory of this hotel to be a negative one. Regards, Hotel Manager.
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I stayed here on Dec 26th and 27th. The check-in took over 30 minutes as there was only one overworked staff member, taking phone calls while trying to check staff in. My room smelt musty, and I believe it was due to the airconditioner filters being dirty. I had to change
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Response from RyanFOM, Front Office Manager at Holiday Inn St. Augustine - Historic
Responded 4 weeks ago
Thank you for choosing to stay with us. We would like to thank you for providing us with your feedback. We are able to constantly make changes to our hotel due to great feedback such as yours. It is our goal to provide each and every guest with a great stay and we apologize for not meeting this goal during your stay. I will be working closely with the appropriate department managers in regards to your concerns about check-in and room condition. We would love to have a second chance to provide you with a great stay. We hope to be able to welcome you back upon your next visit!
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We arrived around noon, but were told the room would not be ready until 3 pm. Upon coming back at 6pm, the gall at the front desk almost told us the room wasn't ready, but my husband made it very clear that after letting them know 6 hours earlier that we were in town was ample
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Response from RyanFOM, Front Office Manager at Holiday Inn St. Augustine - Historic
Responded Jan. 15, 2019
Thank you for choosing to stay with us and providing your feedback. We would first like to apologize for the inconvenience encountered during your check-in process. We strive to make every guests stay perfect from beginning to end and we apologize for falling short. Upon your next visit, we hope to have a second chance to WOW you with a true Holiday Inn experience.
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Album Categories
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Professional photo exclusively commissioned by TripAdvisorHoliday Inn St. Augustine - Historic
The King Room at the Holiday Inn Hotel & Suites St. Augustine/Historical District
Professional photo exclusively commissioned by TripAdvisorHoliday Inn St. Augustine - Historic
The Double Room at the Holiday Inn Hotel & Suites St. Augustine/Historical District
in tub
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12345613
No, I do not recall seeing one
0 votes
I don't think so. Not sure
0 votes
is the hotel ocean front
Good Afternoon Yvonne K, Our property is not overlooking the ocean.
1 vote
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Just a little more than 400 square feet. Norm
0 votes
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12
"I would suggest find somewhere else to stay until they get their act together"
"it was only a much higher rate than usual because it was New Year's Eve. usually the rate is more reasonable"
"Ask for first floor midway down the hall. Convenient parking on the east side of the building and easy to exit to your vehicle."
"do not take the room at the elevator"
"Rooms were all remodeled and clean great service"
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PRICE RANGE
US$133 - US$350 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hotel and suites st. augustine/historical districtholiday inn saint augustinesaint augustine holiday innholiday inn st augustine
LOCATION
United StatesFloridaSt. Augustine
NUMBER OF ROOMS
120
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