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Holiday Inn Hotel & Suites St. Augustine/Historical District

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Holiday Inn Hotel & Suites St. Augustine\/Historical District
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725 Reviews from our TripAdvisor Community

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Showing 683: English reviews
Reviewed 18 April 2015 via mobile

The lobby and common inside areas are really nice with the new remodeling happening right now. However, our newly remodeled room was open to the public, us, to early as if no one inspected it. If I could add pics, I would... There was an area where new carpet stopped and the contractors just left several open carpet tacks strips....

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Helpful?
1Thank Bryan O
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Dear Bryan O, Thank you for being an IHG Rewards Club Gold Elite and for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the lobby. However, we’re sorry we fell below your expectation regarding the room condition due to renovation, the swimming pool and...

Burlington, North Carolina
Reviewed 16 April 2015

Room was excellent with refrigerator and microwave. Great location. Price was excellent. Most of all front desk and in particular Michele Lopez. Helped us to best restaurants and sites to visit. She was most hospitable and friendly.

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Helpful?
1Thank Peter D
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for taking the time to write about the Holiday Inn, St Augustine Historical. Thank you for acknowledging Michele. She has been working for us for over 4 years and is a keeper. Your comments enforce what a lovely and dedicated employee she is. Thank you for staying with us and we look forward to seeing you again soon....

Reviewed 9 April 2015 via mobile

I'm not a big fan of Hotel chains. But this hotel exceeded my expectations. Customer Service is excellent! Whole hotel is pretty cool and chill. They just let you be. Rooms are great. Updated, modern and stylish to my surprise. Love the headboard! It's unique and stylish. A little love could have gone to the bathroom though. Location is good....

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Helpful?
Thank melanie j
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for taking the time to write about the Holiday Inn in St Augustine Historical. Thank you for spending the week with us. That's always great praise. We thank you for acknowledging our team. It's our team members that make the difference and we are happy to know they exceeded your expectations. We look forward to see you again...

Ohio
Reviewed 6 April 2015 via mobile

This hotel had an updated and fresh design. Our ground room was a medium-large room that had a new-looking fridge and microwave also. The lobby has a bar and a restaurant that is open for breakfast. The room and bathroom appeared very clean. Best part was the ample and free parking. St. Augustine historic district is sadly lacking public parking....

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Helpful?
1Thank Juliesonthego
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for taking the time to write about the Holiday Inn in St Augustine Historical. I don't think anyone can say no to free parking and WiFi. Thank you for your kind comments about the hotel. Housekeeping and our Engineering team and constantly working to improve the property and maintain our standards. Our Front Desk is fast and courteous....

Ringgold, Ga
Reviewed 6 April 2015 via mobile

This hotel was recommend to me by a Fl State Trooper on I-95, who came up on me while I was waiting for a tow truck to take my car to the local Buick dealer for repair. Not a great way to spend Easter Sunday. The hotel was extremely clean & my room was perfect in every way. The young...

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Helpful?
1Thank jlgood50
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for taking the time to write about the Holiday Inn in St Augustine Historical. I am glad that State Trooper was able to point you in our direction. I am sorry you had to find out about our hotel in such an unpleasant way over a holiday weekend. We hope you will come and see us again in...

Chipley
Reviewed 5 April 2015

Lovely hotel right on the edge of the historic district! Staff was super nice and helpful, from arrival to departure. Every space was extremely clean. Lobby is very beautiful and very relaxing! Wonderful breakfast! Definitely will stay again!

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Helpful?
1Thank cfarmerbrown2
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for taking the time to write about the Holiday Inn in St Augustine Historical. We have recently updated our pool furniture. So our pool looks even better now. We hope you come and see us again soon. Kind Regard Holiday Inn Management

St Petersburg, Fl
Reviewed 5 April 2015 via mobile

This place was not stellar but it kind of exceeded my expectations in some ways and let me down in others. The lady checking us in was very polite and rooms were clean and well kept. They have fruit infused water in lobby which was a nice touch. Not sure why you would put handicap rooms all the way in...

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Helpful?
Thank spscotpiper
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Dear spscotpiper, Thank you for taking the time to share your comments online. It is nice to know that you found our rooms clean and you had a good check-in experience. However, I apologize if you found the breakfast options to be steep. Nevertheless, I appreciate you mentioning that you would consider to stay with us again. We hope to...

Reviewed 2 April 2015

This hotel is located on the northern part of the historic district of St Augustine on Ponce De Leon Ave. The room had two queen beds and a queen pull out sofa bed which created a little sitting room when the bed was folded. It was very quiet on the 3rd floor. There were 2 TV's in the room and...

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Helpful?
1Thank Edward S
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for taking the time to write about the Holiday Inn in St Augustine Historical. Our location is diffidently a strong point. Thank you for staying with us. We have recently updated our breakfast menu. We have some really great options on our a la carte menu and the breakfast buffet is also updated with new options. We are...

Orlando, Florida
Reviewed 24 March 2015

We have stayed at this location on several trips to St Augustine. We have never been let down. The rooms are clean and the AC is very functional. The staff is always attentive to our needs. Yes, we will return to this location. Renovations are nearly complete. The breakfast is good. Biscuits and gravy I recommend.

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Helpful?
Thank John O
Leila F, General Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for taking the time to review the Holiday Inn St. Augustine Historic. We love to see that you have been to our hotel multiple times. I am happy to hear that the staff has been very attentive during each visit. Personally, the gravy and biscuits are my favorite too! Hope to see you again soon! Hospitably. Leila Fathi

Reviewed 18 March 2015

This was my second stay so i thought I should write a review. This is a clean and nice hotel. A little pricey but that's to be expected in St Augutine. Close enough to downtown but not too close. Staff is nice and accommodating. Decent buffet breakfast. Would stay here again.

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Helpful?
Thank hayleyelyse1
Leila F, General Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you so much for your review of your experience with us at the Holiday Inn St. Augustine Historic. It is great to hear that this was your second stay with us. We hope you keep coming back! Hope to see you soon. Hospitably, Leila Fathi

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
...to the nation's oldest city, historic St. Augustine. You are invited to stay and relax in our full service hotel with restaurant on site; conveniently located near St. Augustine's rich history, attractions and shopping. The Holiday Inn Hotel & Suites Historic is the perfect setting for a family vacation or the weary corporate traveler. Just minutes from the Castillo de San Marco, Flagler College and the Cathedral Bascillica. Other nearby favorites are the Lighthouse, Alligator Farm and the Lightner Museum, plus we are only a short drive to golf courses and the beaches.The Cafe St. Augustine Restaurant serves a Country Breakfast Buffet daily, and also offers room service and dinner. The Flagler Room offers the perfect setting for meetings and receptions. Sightseeing trains provide shuttle service from the hotel. Nearest major airports are Jacksonville, Daytona & Orlando.Favorite Special Events and Holidays are the Gamble Rogers Folk Festival, Nature & Birding Festival, Memorial Day Weekend, July 4th Fireworks Celebration, San Sebastian Wine Festival, Daytona 500 and TPC at Sawgrass.Let our friendly staff make a reservation for you today. ... more   less 

Additional Information about Holiday Inn Hotel & Suites St. Augustine/Historical District

Address: 1302 Ponce De Leon Blvd, Saint Augustine, FL 32084
Region: United States > Florida > Saint Augustine
Price Range: $166 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites St. Augustine/Historical District 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites St. Augustine/Historical District
Holiday Inn Saint Augustine
Saint Augustine Holiday Inn
Holiday Inn St Augustine
Hotel Style:
#27 Family Hotel in Saint Augustine
#27 Romantic Hotel in Saint Augustine
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites St. Augustine/Historical District staff and other travellers.
6 questions
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Conroe, Texas
7 months ago
Griffin, Georgia
Glen Burnie, Maryland
8 months ago

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Questions? Get answers from Holiday Inn Hotel & Suites St. Augustine/Historical District staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for what you want. We had a suite roomy enough for 4.”
 of 5 bubbles JimsWife, 6 Feb 2017 | Read review
“Don't get the room with the HVAC units on the ground floor”
 of 5 bubbles amandajM3475OX, 31 Jan 2017 | Read review
“Ask for one of the newer renovated rooms”
 of 5 bubbles brittanyc746, 23 Jan 2017 | Read review
“Our room (230) was at the end of the 2nd floor. Although facing the drive/parking lot, we didn't hear any outside noises.”
 of 5 bubbles Rick26, 7 Jan 2017 | Read review
“suggest a king room on the first floor”
 of 5 bubbles 742ted, 1 Nov 2016 | Read review
5 of 5