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Comfort Inn & Suites

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Comfort Inn & Suites
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594 Reviews from our TripAdvisor Community

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Showing 579: English reviews
Palmetto, Florida
Reviewed 15 September 2015

Upon check in the man at the desk helped us out, by calling for a trolley bus that could take us into the St. Augustine tourist area. The rooms were clean, and the bed and pillows were very comfortable. My husband and I used the exercise room, which had the equipment we needed. We sat at the pool for a...

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Helpful?
Thank scissors65
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Scissors65, Thank you very much for taking time to write "Good Nights Sleep" review. Thank you for your detailed review and understanding the situations. Thank you for recommending our hotel and your willingness to come back again, we look forward to welcoming you back again very soon, Sincerely, Mac Jerry, General Manager 904-824-0355

Plant City
Reviewed 14 September 2015 via mobile

The evening of check in, the visitors in the room across the hall were drunk and loud. Upon complaining to the front desk we were told they were "regulars and will eventually quiet down". The 2 days later the room next to us was having a domestic dispute at 6am, which resulted in waking us up. Upon complaining to the...

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Helpful?
1Thank Wendy G
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Wendy, First let me THANK YOU for staying with you. My sincere apologies for your inconvenience and problem you experienced with other guests. All guests complaints are taken seriously, and I want to assure you that action taken on staff to address the guest concerns right away. I am very confident that a future visit to our hotel will...

Clearwater, Florida
Reviewed 10 September 2015 via mobile

Excellent customer service & very accomadating after a long drive. Couldn't ask for more :) :) :) It was only for a short stay but I highly recommend this hotel as opposed to others. Great rate, excellent room and pool was perfect! We will definitely be back!!! Thank you Mac & Tammy Jo, greatly appreciated!!!

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Helpful?
Thank Rachel W
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Rachel, Thank you for your "Lovely comments" on your recent stay. Thank you for your comments on me and my front desk employee Tammy. We hope you will come back again very soon for a longer stay. We look forward to welcoming you back again. Sincerely, Mac Jerry, General Manager 904-824-0355

Beverly Hills, California
Reviewed 9 September 2015 via mobile

This is truly a spectacular property. Not only is the staff friendly and the hotel clean, they really are concerned about customer service, customer comfort and making sure each person has a very decent time while staying. I booked a suite and the temperature was controlled from the bedroom. My friend liked it warmer and I liked it colder. Solution...

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Helpful?
Thank traveler4k
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Traveler, Thank you for your "Superb" review and taking time to write this review. We are happy you booked Suite room and enjoyed your stay. Thank you for your comments on our breakfast an staff. I will share your comments with them. We hope you will back again very soon Sincerely, Mac Jerry, General Manager 904-824-0355

Palm City, Florida
Reviewed 9 September 2015

Fortunately we got the last room here for the 450th anniversary of the city. I couldn't find a flaw even if I looked. Compared to the Best Western down the street, this hotel was head over heels above them. The rooms were very clean, the front desk staff was helpful, the wifi worked great. They have plenty of space in...

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Helpful?
Thank SueMC323811
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Sue, First let the THANK YOU for visiting 450th Birthday of St Augustine celebrations. We hope you had good time. Thank you for staying with us and we extremely delighted you had a great stay. We look forward to welcoming you back again, Sincerely, Mac Jerry, General Manager 904-824-0355

Jacksonville, Florida
Reviewed 8 September 2015

This is a good hotel to stay at. I have came here since February 2015 and never looked back. The only thing that need to be done is update the gym equipment. Most of the equipment is falling apart, and is out of date.

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Helpful?
Thank Tiant W
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Taint, Thank you for your trust for February 2015 and many stays with us from then. My sincere apologies on the gym and would address your concerns right away. We hope you will back again very soon and we look forward to welcoming you again. Sincerely, Mac Jerry, General Manager 904-824-0355

Reviewed 7 September 2015

Rooms and bathrooms were very clean, breakfast was well attended with a wide variety. Every single staff person we talked to, from concierge to housekeeping, was warm, welcoming, and fast to respond to requests. The vending machine in the lobby didn't have what I wanted at midnight, but the concierge actually offered to walk down to the gas station for...

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Helpful?
Thank Alan S
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Alan, Thank you for taking your valuable time to write this review. Thank you for your comments on our hotel and staff. We are extremely delighted you had a great stay and Thank you for recommending our hotel to other guests. We hope you will back again very soon, Sincerely, Mac Jerry, General Manager 904-824-0355

Reviewed 3 September 2015 via mobile

My partner and I booked this hotel for 4 days while staying in Saint Augustine, the hotel staff were lovely upon arrival and very helpful. The room was fresh and clean, a small odour but I think this was because of the AC. The bathroom was clean and everything worked in the room. The water was nice and hot in...

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Helpful?
Thank Lisa M
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Lisa, THANK YOU for taking time to write this review. Thank you for your great comments. My sincere apologies for the odor smell. Thank you for your "Highly recommendation" with A+ ratings. We look forward to welcoming you back again. Sincerely, Mac Jerry, General Manager 904-824-0355

Jacksonville, Florida
Reviewed 3 September 2015

We stayed 2 days and it is very nice place to stay. Breakfast is really good. very close to outlet malls and close to beach also. Rooms are very clean and service was good. very close to Gas station (walkable). We are planning to stay again. Especially 450 year celebrations are going to start this week....

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Helpful?
3Thank Chary1111
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Chary1111, Truly appreciated for your recent stay and review. This means a lot to us. Thank you for attending 450th Birthday Celebration of Saint Augustine. The celebrations will continue throughout September and hope you will come back again. Sincerely, Mac Jerry, General Manager 904-824-0355

Florida
Reviewed 30 August 2015 via mobile

We stayed here August 29, 2015. Really nice suite for a great, reasonable price. Hot & cold breakfast. Swimming pool and spa, exercise room &;business center. Everything clean and comfortable. Mac treated us so good. We will definitely stay here again.

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Helpful?
Thank grannyfanz
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, THANK YOU very much for taking time to write this detailed review. This means a lot to us and helps us a lot. We think you made a great choice by choosing Suite room for your stay. Thank you for your comments on our breakfast. Truly appreciated for your interest in our hotel for your future stays and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Meeting Rooms
Official Description (provided by the hotel)
St. Augustine Comfort Inn & Suites is a AAA approved Three Diamond rated, Indoor hotel with spacious Standard rooms and Suites. We offer Free HOT deluxe breakfast & Wi-Fi. Conveniently located off of I-95 & State Road 16 and Just minutes away to Outlet Malls, Historic downtown, Beaches, World Golf Village, Imax Theater, Flagler College, and St. Augustine Lighthouse & Museum. Friendly staff and very clean rooms. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 2367 State Road 16, St. Augustine, FL 32084
Region: United States > Florida > St. Augustine
Price Range: $147 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Saint Augustine
Comfort Inn Saint Augustine
Country Inn Saint Augustine
Saint Augustine Country Inn
Hotel Style:
#9 Business Hotel in St. Augustine
#14 Family Hotel in St. Augustine
#16 Romantic Hotel in St. Augustine
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
18 questions
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8 months ago
Pewaukee, Wisconsin
9 months ago
over a year ago
tallahassee
over a year ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed here two nights third floor very quite even by stairs. Stayed couple yrs ago for week July 4th week quiet and comfortable.”
 of 5 bubbles 759KathyH, 24 Mar 2017 | Read review
“Just off I95 and close to Outlets Mall and many resturants”
 of 5 bubbles G6934WZannm, 17 Mar 2017 | Read review
“We stayed on the back side of the hotel on the 2nd floor which seemed very quiet.”
 of 5 bubbles rolandj547, 28 Feb 2017 | Read review
“Suites are very roomy...”
 of 5 bubbles jesus12017, 23 Jan 2017 | Read review
“Go elsewhere!!!!”
 of 5 bubbles 810ginnyc, 22 Jan 2017 | Read review
5 of 5