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Comfort Inn & Suites

ComfortInnUS$100*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$112*
US$100*
US$110*
US$112*
US$100*
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Comfort Inn & Suites
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606 Reviews from our TripAdvisor Community

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Showing 591: English reviews
Elmira, New York
Reviewed 22 September 2015

We got a great price through Hotels.com on a "suite" (really just a big room with a couch), so we decided to stay here for a night. We were pleasantly surprised with our experience. We were checked in by the one-and-only Mac Jerry, who was extremely friendly. I thought the candy bar at check-in was a nice touch, too. We...

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Helpful?
Thank Dominic607
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Dominic607, THANK YOU for taking time to write review, this means a lot to us. Well appreciated for your comments on our staff, hot breakfast and clean suite room. Our lovely house cat Thomas was with us from past 6 years and yes he is lovely. Thank you for recommending our hotel to other guests and we hope to...

Central Florida, Florida
Reviewed 20 September 2015 via mobile

Our room was clean, and a very comfortable bed. But, the common areas were VERY tired and in need of paint and updating! I don't think that I could recommend it because of all this. The hotel was very dark inside which also gave it a dismal appearance inside.

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Helpful?
2Thank ctbs
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear CTBS, Thank you for taking valuable time to give your feedback. Thank you for your comments on the room cleanliness and comfortable bed. My sincere apologies on the common areas. We are in the process of upgrading common areas with new LED lighting and appealing. Hope you will be again to see our improvements. Sincerely, Mac Jerry, General Manager...

Palmetto, Florida
Reviewed 15 September 2015

Upon check in the man at the desk helped us out, by calling for a trolley bus that could take us into the St. Augustine tourist area. The rooms were clean, and the bed and pillows were very comfortable. My husband and I used the exercise room, which had the equipment we needed. We sat at the pool for a...

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Helpful?
Thank scissors65
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Scissors65, Thank you very much for taking time to write "Good Nights Sleep" review. Thank you for your detailed review and understanding the situations. Thank you for recommending our hotel and your willingness to come back again, we look forward to welcoming you back again very soon, Sincerely, Mac Jerry, General Manager 904-824-0355

Plant City
Reviewed 14 September 2015 via mobile

The evening of check in, the visitors in the room across the hall were drunk and loud. Upon complaining to the front desk we were told they were "regulars and will eventually quiet down". The 2 days later the room next to us was having a domestic dispute at 6am, which resulted in waking us up. Upon complaining to the...

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Helpful?
1Thank Wendy G
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Wendy, First let me THANK YOU for staying with you. My sincere apologies for your inconvenience and problem you experienced with other guests. All guests complaints are taken seriously, and I want to assure you that action taken on staff to address the guest concerns right away. I am very confident that a future visit to our hotel will...

Clearwater, Florida
Reviewed 10 September 2015 via mobile

Excellent customer service & very accomadating after a long drive. Couldn't ask for more :) :) :) It was only for a short stay but I highly recommend this hotel as opposed to others. Great rate, excellent room and pool was perfect! We will definitely be back!!! Thank you Mac & Tammy Jo, greatly appreciated!!!

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Helpful?
Thank Rachel W
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Rachel, Thank you for your "Lovely comments" on your recent stay. Thank you for your comments on me and my front desk employee Tammy. We hope you will come back again very soon for a longer stay. We look forward to welcoming you back again. Sincerely, Mac Jerry, General Manager 904-824-0355

Beverly Hills, California
Reviewed 9 September 2015 via mobile

This is truly a spectacular property. Not only is the staff friendly and the hotel clean, they really are concerned about customer service, customer comfort and making sure each person has a very decent time while staying. I booked a suite and the temperature was controlled from the bedroom. My friend liked it warmer and I liked it colder. Solution...

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Helpful?
Thank traveler4k
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Traveler, Thank you for your "Superb" review and taking time to write this review. We are happy you booked Suite room and enjoyed your stay. Thank you for your comments on our breakfast an staff. I will share your comments with them. We hope you will back again very soon Sincerely, Mac Jerry, General Manager 904-824-0355

Palm City, Florida
Reviewed 9 September 2015

Fortunately we got the last room here for the 450th anniversary of the city. I couldn't find a flaw even if I looked. Compared to the Best Western down the street, this hotel was head over heels above them. The rooms were very clean, the front desk staff was helpful, the wifi worked great. They have plenty of space in...

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Helpful?
Thank SueMC323811
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Sue, First let the THANK YOU for visiting 450th Birthday of St Augustine celebrations. We hope you had good time. Thank you for staying with us and we extremely delighted you had a great stay. We look forward to welcoming you back again, Sincerely, Mac Jerry, General Manager 904-824-0355

Jacksonville, Florida
Reviewed 8 September 2015

This is a good hotel to stay at. I have came here since February 2015 and never looked back. The only thing that need to be done is update the gym equipment. Most of the equipment is falling apart, and is out of date.

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Helpful?
Thank Tiant W
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Taint, Thank you for your trust for February 2015 and many stays with us from then. My sincere apologies on the gym and would address your concerns right away. We hope you will back again very soon and we look forward to welcoming you again. Sincerely, Mac Jerry, General Manager 904-824-0355

Reviewed 7 September 2015

Rooms and bathrooms were very clean, breakfast was well attended with a wide variety. Every single staff person we talked to, from concierge to housekeeping, was warm, welcoming, and fast to respond to requests. The vending machine in the lobby didn't have what I wanted at midnight, but the concierge actually offered to walk down to the gas station for...

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Helpful?
Thank Alan S
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Alan, Thank you for taking your valuable time to write this review. Thank you for your comments on our hotel and staff. We are extremely delighted you had a great stay and Thank you for recommending our hotel to other guests. We hope you will back again very soon, Sincerely, Mac Jerry, General Manager 904-824-0355

Reviewed 3 September 2015 via mobile

My partner and I booked this hotel for 4 days while staying in Saint Augustine, the hotel staff were lovely upon arrival and very helpful. The room was fresh and clean, a small odour but I think this was because of the AC. The bathroom was clean and everything worked in the room. The water was nice and hot in...

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Helpful?
Thank Lisa M
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Lisa, THANK YOU for taking time to write this review. Thank you for your great comments. My sincere apologies for the odor smell. Thank you for your "Highly recommendation" with A+ ratings. We look forward to welcoming you back again. Sincerely, Mac Jerry, General Manager 904-824-0355

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
St. Augustine Comfort Inn & Suites is a AAA approved Three Diamond rated, Indoor hotel with spacious Standard rooms and Suites. We offer Free HOT deluxe breakfast & Wi-Fi. Conveniently located off of I-95 & State Road 16 and Just minutes away to Outlet Malls, Historic downtown, Beaches, World Golf Village, Imax Theater, Flagler College, and St. Augustine Lighthouse & Museum. Friendly staff and very clean rooms. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 2367 State Road 16, St. Augustine, FL 32084-0819
Region: United States > Florida > St. Augustine
Price Range: $147 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 54
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Travelocity, Orbitz, Expedia, Priceline, Choice Hotels, Hotels.com, Cheap Tickets, TripOnline SA, Cancelon, getaroom.com and HotelsClick so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn And Suites
Comfort Hotel Saint Augustine
Comfort Inn Saint Augustine
Country Inn Saint Augustine
Saint Augustine Country Inn
Hotel Style:
#9 Business Hotel in St. Augustine
#14 Family Hotel in St. Augustine
#16 Romantic Hotel in St. Augustine
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
18 questions
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10 months ago
Pewaukee, Wisconsin
11 months ago
over a year ago
tallahassee
over a year ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The third floor was very quiet.”
88Tropicsfan, 1 May 2017 | Read review
“Although located along I-95, I found that the traffic sounds did not bother me; I slept all night through.”
X1078LUmikea, 11 Apr 2017 | Read review
“Stayed here two nights third floor very quite even by stairs. Stayed couple yrs ago for week July 4th week quiet and comfortable.”
759KathyH, 24 Mar 2017 | Read review
“Just off I95 and close to Outlets Mall and many resturants”
G6934WZannm, 17 Mar 2017 | Read review
“We stayed on the back side of the hotel on the 2nd floor which seemed very quiet.”
rolandj547, 28 Feb 2017 | Read review
5 of 5
ComfortInn
US$100* /night
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Booking.comUS$110
TripAdvisorUS$100
getaroom.comUS$112
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Prices are for 1 room, 2 adults
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