We have been coming here For 10 years. The “Grand Resort” itself is in terrible shape. We learned quickly not to rent directly from Sandestin Golf and Beach Resort as they don’t do regular maintenance or update ANYTHING regarding the hotel or rooms. Their rooms look like something from the 70’s with regards to kitchen and bathroom areas.
I came here on a girls trip with my friends and loved the time we spent here on the beach after a day of rainy weather. Brock was amazing, funny and helpful getting our chairs and umbrella set up promptly. They provided good shade and the chairs were very comfortable.
This was our second year staying at the resort in December. The grounds are beautiful and our condo was nice. We booked a Gulf view with a balcony and it was perfect. We played golf both years on the grounds and enjoyed it. We booked directly on the website which seems to be the best route after reading some of the other reviews. We will probably come again next year at the same time. We had a great stay!
I went to San Destin for a week with my daughter. We had a partial beach view in the Spa tower. Our room was good, however even though we were there for a week, we only got cleaning service one time and had to get extra towels on the regular. I do wish at minimum they would empty trash and replace towels even if they don't have the staff for a full clean. The beach was just beautiful, and the resort was clean and well maintained. Most of the employees were very helpful and we really enjoyed being able to rent chairs each day and have a nice quiet spot by the beach. They have a shuttle that will take you across the street to an area with restaurants and shopping. There is plenty to do in the area and we really enjoyed our stay. Will definitely be returning.
Matt L. was very helpful to all the attendees who spent time on the beach. Chairs for our group were set up where we could all sit together. He answered all questions concerning food and drink amenities in the area.
Fantastic location and easy to get around resort. Played 2 of the 4 golf courses, which were top notch. Unfortunately, it was to cool (highs in the mid 60’s) to use the pools. With that said, the beach and ocean was great! I would definitely come back for the golf, beach, and pools!
In 20 years of travel we have never had to write a bad review. The only good experiences we had was with an employee who brought our breakfast to the room and two employees who helped us with our luggage. The room smelled musty. We never got our room freshened up or cleaned even when asked. We had to take out our own trash and change out our towels. We would set our breakfast tray outside the door as asked and it would sit there for hours. We would later find it down the hall in the ice machine room where it would sit for at least 24hrs. An employee at the snack/souvenir shop was very rude so we just left. We also had a constant buzzing/noise outside so sitting on the balcony was minimal. We highly recommend finding another hotel. As we said, we have never had to write a bad review, but thought it was necessary to share our experience. …
Absolutely loved my stay here. I decided to go to the beach for the day and had the pleasure of meeting Caleb Beeman. He was extremely helpful at making sure I had the best beach experience by helping me get situated with my beach chair and umbrella. I highly recommend this resort for individuals who want to have a nice relaxing beach vacation!
My friends and I had a great week at Sandestin Golf and Beach Resort! The food was great and service was phenomenal. We had exceptional help with the beach chairs from Caleb Beeman who was very informative and friendly and told us all about the area. We are looking forwards to visiting again soon.
Tremendous beach service with Matt L!! He went above and beyond for us when we accidentally dumped out my cooler. He was extremely respectful, yes ma’am no ma’am, yes sir no sir. He also asked several times if there was anything else we needed before he went on to his next customer
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