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Check in was a breeze, loved the champagne we were offered. We were in a high floor overlooking the marina and everthing was just gorgeous. Very, very comfortable bed and the pillows were just superb. The staff, without exception, are very pleasant without being in...More
The Ritz Sarasota is exactly what you would expect from the Ritz brand. From the moment we left our car, the staff took care of everything! Joe brought our luggage into the lobby, while serenading my friend with a great rendition of "Happy Birthday". Jose...More
Good property with excellent staff. Hotel is about 15 years old, but rooms and common areas are well maintained. Short walk to downtown restaurants (try Social) and shopping. Reasonable off season rates. Pools at hotel and beach club may get crowded in season.
Had a recent visit with friends to the Ritz. I was impressed by the updated rooms - the Ritz beds and the overall luxurious feel of the place. The staff is wonderful and accommodating. The location is prime with a shuttle to the Ritz beach...More
Not at all what we expected from the Ritz Carlton brand - left on the same day we arrived. Rooms are tiny for a 5 star hotel, resort view looks into a construction site, styrofoam cups, does not really have a kids club like one...More
5 Thank Colombo123s
Response from Damien O, General Manager at The Ritz-Carlton, SarasotaResponded 19 August 2016
Thank you for taking the time to share your constructive comments with the Trip Advisor Community. Please accept my sincerest apology for your disappointing experience. Feedback is extremely important to us and how we learn in what areas we need to improve.
On the hotel’s website, under “Suggested Transportation,” it says: “Please contact the concierge desk at (941) 309-2160 to inquire about transportation services and fees.” I don’t recall any specific hotel shuttle service... More
On the hotel’s website, under “Suggested Transportation,” it says: “Please contact the concierge desk at (941) 309-2160 to inquire about transportation services and fees.” I don’t recall any specific hotel shuttle service but I’m sure the concierge could make those arrangements for you.