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Grand Beach Hotel Surfside

0.8 km from Surfside centre
  • Free Wifi
  • Beachfront
  • Pool
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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9449 Collins Avenue, Surfside, FL 33154-2610
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1,301 Reviews from our TripAdvisor Community

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Showing 638: English reviews
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American in Bogota
Reviewed 3 days ago NEW

We needed a hotel in Surfside for 2 adults/2 children President's day weekend and this was one of the few available. The pros: good beachfront location and friendly breakfast staff and our 2 Queen room was spacious and had a separate living area and 2 bathrooms. The cons: we had cold water in our shower 2 of the 3 nights...

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Helpful?
Thank ChiquiMonster
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear ChiquiMonster, thank you for your review and for choosing to stay with us during your recent family vacation to Miami over President’s Day weekend. We very much appreciate you taking the time to share both your good impressions and not so good impressions from our property. In this sense, we would like to express our gratitude for your positive...

boston
Reviewed 5 days ago NEW

My wife and I decided to go on a vacation to Florida. We struggled with what area and hotel to stay at. We finally decided on the Grand Beach Surfside and our stay there was EXCELLENT! The check in at the lobby was quick and the desk clerk was very courteous. We upgraded to an ocean front king room which...

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Helpful?
1Thank mcamm1
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear mcamm1, we are glad you gave Grand Beach Hotel Surfside a chance and that we managed to exceed your expectations in all aspects of your onsite stay. We always set our aims high and strive to exceed our guest’s expectations and to know we have achieved this is very rewarding. It is beyond thrilling for us to know that...

Buenos Aires, Argentina
Reviewed 1 week ago

Stayed in this hotel two times, the last one with my little kid and wife. The rooms are great as they have two full bathrooms which is very helpful with a little kid and in a beach destination. Also they provide a crib which was ok and clean. Carpets very clean and comfortable. Two times room service tried to clean...

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Helpful?
1Thank nicoklad
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear nicoklad, thank you very much for choosing to stay with us at the Grand Beach Hotel Surfside for the second time. At our property, we simply love welcoming returning guests and consider it a compliment that guests choose to stay with us on numerous occasions. We are pleased to hear that during this repeat visit you joined us with...

Reviewed 1 week ago

Although the hotel is beautiful, its not worth the $$ to stay there. I read all reviews prior to booking this hotel and most were spot on with poor service. room service Breakfast was not delivered. When called, they said they were so busy they forgot. No apology, nothing offered. The lobby bartender was very slow, many guest waiting for...

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Helpful?
1Thank MaryAnn G
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear MaryAnn G, we wish to start off by offering our sincerest apologies for we have evidently failed to live up to your needs and expectations. We are particularly concerned to read about the poor service you encountered in the duration of your stay. Your review conveys a level of service which does not seem to match the levels of...

Bedford, England
Reviewed 1 week ago

I stayed at the Grand Beach Hotel Surfside in September 2016. My friend and I shared a two-bedroom ocean view corner suite, which had a sitting area and a large wrap around balcony from which we would watch the sun rise. It might not be the most economical way to go; if we had opted for separate rooms it would...

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Helpful?
Thank sallyg123
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear sallyg123, thank you for trusting the Grand Beach Hotel Surfside as the accommodation for your recent Miami getaway. We are beyond thrilled to learn of your lovely experience on property and your summing up of all the hotel features you enjoyed in the duration of your stay. It is pleasing to know you were taken back with the 2-bedroom...

toronto, canada
Reviewed 2 weeks ago

One of the joys of visiting this property had been the beautiful rooftop pool that was for age 18 and older (Their ground level pool was reserved for families and children.) But recently the hotel management decided to open up the rooftop pool to kids. What a mistake! It used to be serene, but now is full of noise. Unless...

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Helpful?
3Thank m00nmaid
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear m00nmaid, thank you for staying with us. We very much enjoy welcoming returning guests and consider it a compliment when travelers choose to join us on numerous occasions. While we are beyond pleased to know that you have very much enjoyed your previous visits to the hotel, it has been to our regret to learn of your disappointment following...

Boston, Massachusetts
Reviewed 2 weeks ago

Being the consummate researcher, I don't make a move unless I'm armed with enough data to write a Ph.d thesis. Especially when I look for a place to stay away from home for several nights. So after looking at virtually every hotel in the No. Miami/Bal Harbour area, I booked a four-night stay at the Grand Beach Hotel Surfside. Getting...

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Helpful?
1Thank LisaRinkus
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear LisaRinkus, thank you so very much for taking the time to write your review and for letting us know how you feel about the Grand Beach Hotel Surfside and your recent stay on property. We could not be more thrilled to hear that your onsite experience was everything you had hoped for and more. We are glad your spacious...

Boston, Massachusetts
Reviewed 2 weeks ago

Just came back home from this hotel for a long weekend. If you do book this hotel, you should directly go through their website since it'll be cheaper. At least for current low occupancy, I noticed the published rates declines 2 days prior to arrival since it's the lock in period for pre-existing reservation that charge 1 night penalty if...

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Helpful?
Thank Tai T
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Tai T, we appreciate you choosing to stay with us and taking the time to express both your good and not so good impressions from our property and your experience. We are thankful for the positive words you had to share about our beachfront location and its easy accessibility to different points of interest throughout the area. We also...

Santos, SP
Reviewed 2 weeks ago

Loved that place. Room is so clear and clean. The hotel is well located. There is a nice shopping center around. However, beach was not clean. Recommend for family with children, once pools are very good to attend them. Ive been there in Oct 2015.

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Helpful?
Thank GiCova
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear GiCova, we always love welcoming back returning guests, and consider it a compliment that guests choose to stay with us a number of times. We would thus like to thank you for choosing to join us at the Grand Beach Hotel Surfside for the second time. It is delightful to hear of your enthusiasm about different aspects of the...

Reviewed 2 weeks ago via mobile

Hotel is Gorgeous, roof top pool area beautiful. Service was terrible, bar in lobby avoid. Go to the roof top bar, better service. Ordered room service it never came. If you are looking for good service, this isn't the place. Front desk people didn't care at all when I complained about the service!!

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Helpful?
1Thank Carol H
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Carol H, thank you very much for taking the time to share your feedback regarding your stay with us; we do regret to hear that we did not meet your expectations. In particular, the service you experienced seems well off of our normal levels of engagement and professionalism. We have been honored to receive many comments from guests about...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Soak up the style and tranquility of the new Grand Beach Hotel Surfside where Luxury and Comfort are within Reach! Discover a true gateway to paradise! A contemporary Miami all-suite hotel on the ocean, the Grand Beach Hotel Surfside features luxurious accommodations, breathtaking ocean views, and easy access to world-famous beaches, attractions, restaurants, shopping malls, and nightspots. ... more   less 

Additional Information about Grand Beach Hotel Surfside

Address: 9449 Collins Avenue, Surfside, FL 33154-2610
Region: United States > Florida > Surfside
Price Range: $272 - $764 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Beach Hotel Surfside 4.5*
Number of rooms: 343
Reservation Options:
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Also Known As:
Grand Beach Hotel Surfside Florida
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Questions & Answers

Here's what travellers have asked, with answers from Grand Beach Hotel Surfside staff and other travellers.
62 questions
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Balloch, United Kingdom

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Questions? Get answers from Grand Beach Hotel Surfside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean Front view is great!”
 of 5 bubbles mcamm1, 19 Feb 2017 | Read review
“Try ocean view if you can afford it, wonderful!”
 of 5 bubbles nicoklad, 16 Feb 2017 | Read review
“Corner suites are on the high floors with great sea views.”
 of 5 bubbles sallyg123, 13 Feb 2017 | Read review
“Make sure you get an ocean front or ocean view room. It is worth the cost to upgrade.”
  • Breakfast on the veranda was heavenly.
  • An evening on the veranda at the Grand Beach Hotel Seaside
  • You'll want to wake up early every day to see the sunrise. I even oriented my pillows just so.
 of 5 bubbles LisaRinkus, 8 Feb 2017 | Read review
“lateral view is good”
 of 5 bubbles GiCova, 6 Feb 2017 | Read review
5 of 5