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Grand Beach Hotel Surfside

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Grand Beach Hotel Surfside
Grand Beach Hotel Surfside
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1,351 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Beach Hotel Surfside
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Showing 667: English reviews
Reviewed 26 September 2016 via mobile

I stay at this hotel in August for my hen party. From the minute we checked in the problems started, we had a problem with our room, we paid for a sea view room which is clearly states on our invoice but we were given a pool view when we brought this to their attention we were in the wrong...

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Helpful?
Thank Jyoti S
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Jyoti S, we would like to thank you for not only choosing to stay with us, but also for your precious time giving your feedback. Please allow us to deeply apologize for the troubles you encountered while staying with us. We strive to create a comfortable atmosphere with a strong attention to detail and follow up, and to hear...

Kirkkonummi, Finland
Reviewed 21 September 2016 via mobile

Spent four nights with friends in this high quality hotel. The room was a suite for two persons. Really nice condition, clean, and spacious. Two bathrooms with showers. Large TV and empty wine cooler/fridge. Location North Miami Beach, taxi to South Beach approximately $30. Some restaurants and stores next to the hotel as well. Quiet and clean area. Hotel has...

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Helpful?
1Thank adhoctours
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear adhoctours, thank you for your review. It means so much to us that you enjoyed your stay at the Grand Beach Hotel Surfside and that we managed to exceed your expectations. It has been a true pleasure for us to serve you in the duration of your stay and we are thrilled to read through the compliments you had...

Reviewed 21 September 2016 via mobile

I stayed here for a week with my family with mixed feelings for everyone. Although the hotel itself is really nice the service feels lacking. The food is overpriced for the quality they serve. When confrontjng the front desk about a problem with the cards they had a very bad attitude when dealing with us. The room service feels very...

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Helpful?
Thank Vicente L
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Vicente L, thank you for your review and for taking the time to share both your good and not so good impressions from the Grand Beach Hotel Surfside. While we are pleased you spent an overall satisfying visit to property and enjoyed our facilities and location, it has been to our regret that the service left something to be...

Leatherhead, United Kingdom
Reviewed 18 September 2016

Lovely hotel with fabulous suites: the two bathrooms in the Oceanfront King room adds an extra touch of luxury and the views from our 12th floor room were fantastic. The roof terrace is a great place to have a pre-dinner drink. On the downside at check in you are presented with a compulsory $25 charge for use of sunbeds, welcome...

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Helpful?
Thank Cindy L
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Cindy L, thank you for sharing your experience from our property with the TripAdvisor community. While we are glad to hear that you have enjoyed an overall pleasant and satisfying experience while our guest, it has been to our regret to learn of your slight disappointment with the daily resort fee and the quality of the welcome drink we...

Philadelphia
Reviewed 17 September 2016 via mobile

Pros: cleanliness, Wonderful staff, location, and price. Online pictures and reviews does this place no justice. Wonderful pool areas food service poolside. Rooms are great. Spacious is a plus! Hotel located 2 blocks (very short walk) to bal harbor shops!!!!! Also one block from area restaurants , shops, and stores.. pools are clean well kept not to mention the beach...

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Helpful?
Thank Youngtraveler32
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Youngtraveler32, it means so much to us that you enjoyed your recent stay at the Grand Beach Hotel Surfside and that we managed to exceed your expectations in so many aspects of your visit. We are delighted that on this visit you were able to experience many of the excellent facilities the hotel has to offer, from the excellent...

San Francisco, California
Reviewed 16 September 2016

We loved this hotel. Ocean view room very spacious, two bathrooms, sitting room, light, view of the ocean, new, clean. Great lobby with a full bar, very nice restaurant inside or outside by the palm trees. The beach is a few feet away from the hotel. At the beach completely pampered by staff who immediately set us up with beach...

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Helpful?
2Thank gigi445
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear gigi445, thank you for choosing to stay with us at the Grand Beach Hotel Surfside and for giving our property the top traveler rating possible. For us it has been a true pleasure to serve you during your time in Miami and an even greater pleasure to read through the compliments you had to share of our property and...

Reviewed 14 September 2016 via mobile

My husband and I haven't been to this part of Florida in years and I'm so happy to say that we will definitely be returning, because of our great experience with the Grand Beach Hotel Surfside. From the cleanliness, to the service and staff, the food and the beach. We just loved it!!!

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Helpful?
2Thank greatvacation58
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear greatvacation58, we want to thank you for taking the time to share your comments following your most recent stay with us at the Grand Beach Hotel Surfside. It has been a true pleasure to serve you during your time on property. We are honored that you trusted us as your accommodation and are thrilled to know that we managed...

Miami, Florida
Reviewed 12 September 2016 via mobile

This one is a dark horse! If you want to be in a side of Miami that is more quiet, beachy and not overrun with tacky tourists... This could very well be a quiet drink of water away from the crowds. This is in the lovely little town of Surfside, where Fendi recently designed its first residential project-- you have...

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Helpful?
2Thank shayshay321
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear shayshay321, we would like to thank you for not only choosing to stay with us at Grand Beach Hotel Surfside, but also for your precious time giving your feedback. We are pleased to read that you truly enjoyed every aspect of your experience and consider us as a great place on Miami Beach for a relaxing getaway or low...

miami florida
Reviewed 9 September 2016 via mobile

Great service, surprisingly great breakfast buffet, beautiful room, nice views, great beach, good value. Will gi back again, soon. Only negative was that front desk staff seem to be hotel school students, not experienced, robotic and not genuine or professional. Rest of staff from valets to waiters great!!

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Helpful?
2Thank gourmetheidi
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear gourmetheidi, thank you for taking to time to let us know about your recent stay with us at the Grand Beach Hotel Surfside. We are really pleased that we were able to take good care of you and deliver you the satisfying, five-star experience you deserve. It has been our pleasure to read through your summing up of all...

New York City, New York
Reviewed 9 September 2016

From the minute we arrived we knew that we could stop our Miami hotel hop scotch (a different hotel each visit) Beautiful hotel great staff. Many restaurants and bars located within walking distance. In addition this was our anniversary and the hotel had a bottle wine and cheese plate waiting for us...thanks!

Review collected in partnership with Amoma.com
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Helpful?
2Thank patrickpL3793ML
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear patrickpL3793ML, we would like to start off by thanking your for trusting your special stay to our facilities and staff at the Grand Beach Hotel Surfside. It is wonderful to know that our excellent staff service attitude and special in-room amenity made your stay and occasion that much more memorable. For us it will be a pleasure to greet...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Soak up the style and tranquility of the new Grand Beach Hotel Surfside where Luxury and Comfort are within Reach! Discover a true gateway to paradise! A contemporary Miami all-suite hotel on the ocean, the Grand Beach Hotel Surfside features luxurious accommodations, breathtaking ocean views, and easy access to world-famous beaches, attractions, restaurants, shopping malls, and nightspots. ... more   less 

Additional Information about Grand Beach Hotel Surfside

Address: 9449 Collins Avenue, Surfside, FL 33154-2610
Region: United States > Florida > Surfside
Price Range: $285 - $754 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Beach Hotel Surfside 4.5*
Number of rooms: 343
Reservation Options:
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Also Known As:
Grand Beach Hotel Surfside Florida
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Questions & Answers

Here's what travellers have asked, with answers from Grand Beach Hotel Surfside staff and other travellers.
62 questions
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Balloch, United Kingdom

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Questions? Get answers from Grand Beach Hotel Surfside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suite /rooftop =best views. Sunset suite= loud traffic Collins Ave lower floors. Irish bar, pizza and supermarket 5 minute walk.”
 of 5 bubbles , 23 Mar 2017 | Read review
“Stay Elsewhere.”
 of 5 bubbles SSeashells1945, 15 Mar 2017 | Read review
“Rooms facing the ocean are terrific! Great balconies...”
 of 5 bubbles pittsburghphils, 10 Mar 2017 | Read review
“Higher floor rooms best views. Quiet room allocation is a lottery”
 of 5 bubbles JohnandLiz77, 6 Mar 2017 | Read review
“Our room had beautiful sunset views of Miami. I wouldn't spend extra for ocean view, but that's just me.”
 of 5 bubbles mdiddy041, 2 Mar 2017 | Read review
5 of 5