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This place is fantastic. Each floor had a different smell based on the color of the floor. One floor was brown and smelled like chocolate. The red floor smelled flowery etc. Hard to explain the experience but it was well done and classy, not cheap...More
My experience here has been hit or miss. Since Tallahassee has limited lodging choices I’ve returned after a poor experience. One major change is they now have a concierge room that’s actually decent with a pool table. The rooms are a little small but have...More
Nicely redone.... but not at all a 4 stars hotel.... coffe machine was broken....no slippers in the room, of course not bathrobe either. Many details still missing to be considered Autograph Collection.
Service on the roof top bar is pretty good, but not many options...More
1 Thank Jessica T
Response from Arthur H, Assistant General Manager at Hotel Duval, Autograph CollectionResponded 3 weeks ago
Thank you for taking the time to share your feedback with us, we truly appreciate it. The items you brought to light are inexcusable and I apologize for the issues you encountered at our property. Our rooms are designed for a unique aesthetic with luxurious...More
Checked in late for one night stay, around 11pm. The front desk staff was excellent, efficient and friendly. I got a king room for 179.00 and valet parking was an additional 15.00.
The first thing I noticed was my room smelled a little musty, so...More
2 Thank Richard R
Response from John M, General Manager at Hotel Duval, Autograph CollectionResponded 4 weeks ago
Thank you for taking the time to provide this feedback and we apologize for not meeting expectations. This has been shared with our team leaders to address and ensure this was an isolated incident that is corrected moving forward.
We rented a suite for homecoming weekend, and while the stay was uneventful, we were underwhelmed by this hotel. We expected a luxury suite since we were paying $500+ per night. The room was very dark and damp, with tile floors (?) and a wet...More
1 Thank jdjd2004
Response from John M, General Manager at Hotel Duval, Autograph CollectionResponded 20 November 2017
Thank you for taking the time to share this feedback and we apologize for not meeting expectations. We are however happy to hear the service we provided was on point and so I will share your displeasure of the room setup and special event rate...More
Response from SunshineDiver | Reviewed this property |
You can probably call the hotel to negotiate breakfast, or if you are a Marriott Rewards member, it should be included. The food there is delicious! Most people who stay there are Florida residents, so there is likely not a... More
You can probably call the hotel to negotiate breakfast, or if you are a Marriott Rewards member, it should be included. The food there is delicious! Most people who stay there are Florida residents, so there is likely not a discount for being one, though AAA and other discount rates would apply. Personally, I hate valet parking, so I prefer to park on the street. In addition to the metered spaces, there are free spaces about a block away.