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Sheraton Tampa Riverwalk Hotel

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#59 of 163 Hotels in Tampa
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Sheraton Tampa Riverwalk Hotel
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1,110 Reviews from our TripAdvisor Community

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Showing 1,064: English reviews
Dallas, Texas
Reviewed 1 week ago

Everything was great! The staff, cleanliness, shower, bed - hits all the important marks for me. Stayed here on business at Tampa City Center. Great location. The hotel is close to dining of all types and the onsite Riverwalk Cafe was good as well.. Yes, this is an older property which did not cause any issues for me. I will...

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Helpful?
Thank tmtrvl
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Tmtrvl, Thank you so much for taking the time to write such a wonderful review about your recent stay at the Sheraton Tampa Riverwalk Hotel. The entire staff was so pleased to hear how much you enjoyed the location and the close proximity to many local attractions and restaurants. Starting in July, the hotel will be undergoing a major...

Reviewed 1 week ago via mobile

This was the worst hotel I have stayed at, and I have stayed at $70 per night hotel. We payed $200 per night for a musty smelling room where you could hear everything from surrounding rooms, a drab "river view", very crappy and incompetent service and an even more incompetent valet service, who left a big yellow scratch on our...

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Helpful?
Thank Antomattei-Levy
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Antomattei-Levy Please accept our sincerest apologies about the issues you encountered during your recent stay at the Sheraton Tampa Riverwalk Hotel. Our staff prides it on providing the utmost in service and accommodations and we are so terribly sorry we failed you on both levels. Starting in July, the hotel will be undergoing a major renovation which includes new...

Orlando, Florida
Reviewed 1 week ago

I enjoyed my stay, the location is nice and Janna in the club lounge was FANTASTIC! Thanks for sharing such a " WOW " experience for me and my hubby! The room was warming and loved the comfortable bed.

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Helpful?
Thank reydarryl
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Rey Darryl, Thank you so much for taking the time to write such a wonderful review about your recent stay at the Sheraton Tampa Riverwalk Hotel. The entire staff was so pleased to hear how much you enjoyed the service provided by Janna in our Club Lounge. I am so happy she created such a WOW experience for both...

Fort Lauderdale, Florida
Reviewed 1 week ago via mobile

Wow. I've stayed at many hotels in my career, but this one - somehow a Starwood hotel - was bad. Checking in was rough - English was not their first language, but that's the charm of an international corporation, I usually like that & chat w the front desk person asking where they are from and how they like the...

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Helpful?
Thank tommyDFTL1
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Tommy, Please accept our sincerest apologies about the issues you encountered during your recent stay at the Sheraton Tampa Riverwalk Hotel. Rest assure I will be speaking directly with our Director of Housekeeping, Front Office Manager and Restaurant Manager about these issues. Our staff prides itself on providing the utmost in service and accommodations and we are terribly sorry...

Madison, Wisconsin
Reviewed 2 weeks ago

I stayed here while on business in Tampa and was less than impressed compared to stays at other Sheraton properties. While the location on Riverwalk is a perk, the hotel itself is less than stellar. The reception staff members were not particularly friendly. Check-in was fast but little information was provided. Checkout was "good morning" at best. The valet parking...

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Helpful?
Thank Jeffrey K
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Jeffrey, Please accept our sincerest apologies for the lack of service you received at the Front Desk on check in and check out during recent stay at the Sheraton Tampa Riverwalk Hotel. Rest assure that I will review and discuss your comments with our Front Office Management Team. Our staff prides itself on offering the utmost in service and...

Reviewed 2 weeks ago via mobile

After a long flight we started our travel in Tampa, we were really tired and a girl at the front desk, Laetitia was really helpful, a huge smile on her face, gave us some nice advice about which beaches we should go were to get an ice cream,... highly recommended to ask her anything about activities. About the room they...

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Helpful?
Thank Dorian L
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Dorian, Thank you so much for taking the time to write such a wonderful review about your recent stay at the Sheraton Tampa Riverwalk Hotel. The entire staff was so pleased to hear how much you enjoyed the service provided by Laetitia at the front desk and the great location of the hotel right on the Riverwalk with fabulous...

Reviewed 2 weeks ago via mobile

We came here in Tampa on vacation and it was very nice to have a French speaker at the front desk. Laetitia. She was very helpful. The hotel is very well located. So many activities around, the food was very good as well.

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Helpful?
Thank Edeen_94
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Edeen, Thank you so much for taking the time to write such a wonderful review about your recent stay at the Sheraton Tampa Riverwalk Hotel. The entire staff was so pleased to hear how much you enjoyed the service provided by Laetitia at the front desk and the great location of the hotel right on the Riverwalk with fabulous...

Reviewed 2 weeks ago via mobile

The housekeeping took our alcohol when we were out in conference! Also they touched our belongings on the bed! When asked to have the alcohol replaced it took 3 hours before they brought anything up and then only brought half of what was taken! Mind you I kept getting the run around from front of house manager and housekeeping. It's...

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Helpful?
Thank Ashley B
A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

I came in with my children and the front desk was people were very well behaved very polite very helpful and when I got to my room we were exhausted and everything was just right thank you any young woman in the lounge believe her name was Janna it was like a breath of fresh air she was just great...

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Helpful?
Thank A TripAdvisor Member
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Cynthia, Thank you so much for taking the time to write such a wonderful review about your recent stay at the Sheraton Tampa Riverwalk Hotel. The entire staff was so pleased to hear how much you enjoyed the service provided by Janna in the Club Lounge and the service provided by our Front Office. On behalf of the entire...

Reviewed 2 weeks ago via mobile

We stayed here after a cruise. Even though we mistakenly didn't have a reservation (my fault), and it looked like they were going to be full, we were able to take advantage of a cancellation. I thought that would mean we would get a room facing a brick wall but no. We got a great well sized room with a...

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Helpful?
Thank Lisa D
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Lisa, Thank you so much for taking the time to write such a wonderful review about your recent stay at the Sheraton Tampa Riverwalk Hotel. The entire staff was so pleased to hear how much you enjoyed the service provided by PZ in our River's Edge Bar and the views from your guestroom located right on the Riverwalk overlooking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
River's Edge
River's Edge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more   less 

Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 North Ashley Drive, Tampa, FL 33602
Region: United States > Florida > Tampa
Price Range: $204 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Tampa Sheraton
Sheraton Tampa Riverwalk Hotel Florida
Hotel Style:
#9 Green Hotel in Tampa
#53 Business Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Tampa Riverwalk Hotel staff and other travellers.
25 questions
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Yonkers, New York
25 days ago
pittsburgh
over a year ago
Flowery Branch, Georgia
3 months ago

See all questions (25)

Questions? Get answers from Sheraton Tampa Riverwalk Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best views face the Riverwalk, but the prices were too much for us.”
 of 5 bubbles farrgen, 26 Feb 2017 | Read review
“The University of Tampa is very close to this hotel.”
 of 5 bubbles gator84, 25 Feb 2017 | Read review
“Get one of the rooms facing the Riverwalk with a balcony”
 of 5 bubbles RalphandMark, 25 Feb 2017 | Read review
“Riverwalk side is nice”
 of 5 bubbles tmtrvl, 20 Feb 2017 | Read review
“Get a room on a high floor away from street to minimize noise”
 of 5 bubbles JeffreyK102, 13 Feb 2017 | Read review
5 of 5