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Dirtiest place, service need to be improved, they sell late check in the room that sopouse to be mine. They give us 3 hours late.
See what I found on the coffee table at my room, close looks ok but when you open: surprise!!!
Response from Jeff B, General Manager at Sheraton Tampa Riverwalk HotelResponded April 18, 2018
Thank you for taking the time to share your feedback from your recent stay. Please accept my apology for the inconveniences you experienced.
We recently made some management changes to address some of the inconsistencies we have been having. We are working diligently...More
I received a huge room with a king bed and a separate t.v. office room which was wonderful. I also have to give a huge kudo to Jasmine in the restaurant. I arrived early on the first day and had time to kill before my...More
This hotel is right along the Tampa Riverwalk. We walked down to the Harbor Town area for dinner one night, and for drinks two other nights. The location is nice as a jumping off point to other places in Tampa and the surrounding areas. The...More
great location. lots to watch on the river walk. kept us busy people watching.
we arrived early and knew we were gonna wait. upon arrival the lady said she would do her best, and send someone to clean room right away. 2 hours go by,...More
Thank deana g
Response from Jeff B, General Manager at Sheraton Tampa Riverwalk HotelResponded April 11, 2018
Dear deana g,
Thank you for taking the time to share your comments from your recent stay with us. Please accept my apology for the inconveniences you experienced.
I am not sure where the breakdown in communication was in trying to get you into your...More
We stayed here before our Caribean Cruise on both the front end and the back end. They were very nicest letting us in our room before noon. That was the good.
Hotel in a great location. Now the bad. Rooms in desperate need of updating....More
Response from Jeff B, General Manager at Sheraton Tampa Riverwalk HotelResponded April 10, 2018
Thank you for your feedback from your recent stay with us. We very much appreciate hearing back from our guests.
We will be in the process of renovating all the public areas you mentioned. We will actually be starting with the swimming pool...More
Response from DeeTeeBrit | Reviewed this property |
It’s a decent place the food and the pool are great
The rooms are comfortable
They need to ‘redo’ the window tint
Can’t real location
Can’t say about the university- 8 minute walk to the convention center