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Hilton Garden Inn Tampa Airport Westshore

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#6 of 163 Hotels in Tampa
Certificate of Excellence
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Hilton Garden Inn Tampa Airport Westshore
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1,472 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Tampa Airport Westshore
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Showing 1,445: English reviews
Parker, Colorado
Reviewed 1 week ago

Room door was broken. Had to wait with all my luggage for 25 minutes for a repair person. Then they had to replace the entire mechanism of the door lock. Internet was not working the entire night stay. I was there on business and needed to work but had no Internet. The safe did not work/lock. Curtains in room would...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lisa K
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear Lisa K, I am so disappointed to hear that we were unable to meet your expectations. I do apologize about the issue with the room key and that the maintenance staff was assisting another guest at the time you arrived. I apologize for the delay. We would have been happy to give you another room as we offered upon...

Reviewed 1 week ago

The place looked new, it had apparently been renovated recently. Everything was sparkling clean. The room was clean and spacious and the linens were good. On Sunday morning we had a wonderful buffet breakfast. Everything you could think of, was there. They even had blintzes with strawberry sauce. Everything looked fresh. Service was tops. Very satisfied.

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Helpful?
1Thank norma b
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear norma b., I am so happy to hear that we were able to exceed your expectations during your recent stay! Thank you for taking the time to share with future travelers and we hope to see you again. Silvana G. - Guest Service Manager

Reviewed 2 weeks ago via mobile

Paris was able to add an adjoining room for me and my friends and Silvana was able to get our party of 10 a dinner reservation within the hour on Super Bowl Sunday !great customer service, clean beautiful lobby and rooms!

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Helpful?
3Thank Michelle D
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear Michelle D., Thanks so much for the 5 star review. I am happy to hear that you enjoyed your stay and it was our pleasure to assist. Silvana G. - Guest Service Manager

Pasadena, Maryland
Reviewed 2 weeks ago

This place smells great - and Silvana at the front desk was very helpful and went above and beyond. She secured us a dinner reservation for 10 people on Super Bowl Sunday with only an hour's notice. The rooms were clean, modern and comfortable. The complimentary shuttle service is an added bonus and allowed us to save money as we...

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Helpful?
2Thank Erin S
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear Erin S., We appreciate your wonderful review and thank you for choosing our property. It was my pleasure to assist you and I hope that we see you again in the future. Silvana G. - Guest Service Manager

Orlando, Florida
Reviewed 2 weeks ago via mobile

The lobby is nice but the reception cold, robotic and unfriendly. The entire place had a chemical odor that was very unpleasant. My key card was intermittent, working sometimes, not others. Room was typical No-Frills Hotel Style fully equipped with a much to loud refrigerator and a noisy yet functional air conditioner. We had a lovely airport runway view. Luckily...

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Helpful?
Thank jiff3
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear jiff3, I sincerely apologize for your experience. I did check our logs but did not see any requests or issues reported with your stay. Normally when we are aware we would send someone to assist you immediately with the refrigerator/AC. I am sorry that we were not given the opportunity to make this right for you. Please know that...

Easley, SC
Reviewed 2 weeks ago

We booked our trip through Prime Sports and this is the hotel of my choice. This was a fantastic experience, one of a lifetime. From the time we got to this Hotel, there was someone to take care of our needs. The front desk check in was flawless and fast. The restaurant had a great breakfast and we ate lunch...

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Helpful?
2Thank PVTiger
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear PVTiger, Thank you for taking the time to write a review for our property. We appreciate you being our guest and I am happy to hear that you enjoyed your time here. I hope that if your travels bring you back to Tampa that you will visit us again. Silvana G. - Guest Service Manager

Cincinnati
Reviewed 2 weeks ago

We stayed at this hotel the night prior to taking a cruise. The price was reasonable and shuttle service to the hotel was included. I went up to one of the information ladies at the airport to ask where I could pick up this hotel shuttle. She told me that I would need to call the hotel and told me...

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Helpful?
1Thank QueenMimi
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear QueenMimi, Thank you for your feedback. I am so sorry for your wait at the airport. I apologize for the miscommunication about local restaurants. We are surrounded by some of the best restaurants in Tampa as well as our own Coast Restaurant. I did notice that you stayed on a cruise weekend and I know sometimes we can get...

West Palm Beach, Florida
Reviewed 3 weeks ago

The service was GREAT. Hotel was very clean and the Night manager was very sweet and accommodating. We got in late and she was the first one to greet us with a smile and a hello. She found out it was my sons birthday and she was so sweet to him and treated him like a King. Her and her...

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Helpful?
Thank Michael K
Brasileia, AC
Reviewed 3 weeks ago via mobile

Exactly what you'd expect from a Hilton Garden Inn property -- clean, comfortable, nice atmosphere, excellent service, safe neighborhood, comfortable bed , pillows, and linens. A good choice for airport-close travelers.

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Thank S G
Manchester, New Hampshire, United States
Reviewed 3 weeks ago

Nice to have a restaurant and bar. The room was very well appointed and the hotel is great for business travelers. Also the pool and hot tub were a bonus that we did not use as it was raining but would have if the weather had been better.

Review collected in partnership with Hilton Garden Inn
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Thank Lindsay L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Tampa Airport Westshore

Address: 5312 Avion Park Drive, Tampa, FL 33607
Region: United States > Florida > Tampa
Price Range: $159 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tampa Airport Westshore 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Hilton Garden Inn Tampa Airport Westshore Hotel Tampa
Hilton Garden Inn Tampa Airport Westshore Florida
Hotel Style:
#3 Romantic Hotel in Tampa
#4 Business Hotel in Tampa
#4 Family Hotel in Tampa
#12 Green Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Tampa Airport Westshore staff and other travellers.
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Orlando, Florida
Fort Pierce, Florida
Wilmington, North Carolina

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Questions? Get answers from Hilton Garden Inn Tampa Airport Westshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no room has a good view as the location doesn't offer any, other hotels in front, parking deck in the back”
 of 5 bubbles MikeAndWendyJ, 8 Feb 2017 | Read review
“Lower floor next to the exit is quiet, close to the gym, and you can get in or out quickly”
 of 5 bubbles metdo, 19 Jan 2017 | Read review
“Call this hotel directly to book your room. Do not use a third party service. The staff is amazing.”
 of 5 bubbles m3morrison, 31 Dec 2016 | Read review
“ery nicely furnished facility with comfortable rooms, restaurant on-site, parking in garage.”
 of 5 bubbles Richard_CZ2206YW, 27 Dec 2016 | Read review
“I had 522 which is to the front of the hotel...pool view.”
 of 5 bubbles holyone21, 21 Dec 2016 | Read review
5 of 5