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DoubleTree by Hilton Hotel Tampa Airport - Westshore

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610 Reviews from our TripAdvisor Community

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Showing 599: English reviews
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Keller, Texas
Reviewed yesterday NEWvia mobile

First, my key didn't work. Never a good sign. Then, the staff took forever to find a foam pillow instead of their standard feather pillows. Are you kidding me? Staff seemed helpful. Of course, Doubletree refuses to recognize peanut allergies, so I never get a cookie either. Why can't they just put a mix of foam and feather pillows in...

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Helpful?
Thank dmp717200
Clemson, South Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 17 January 2017

We were in the area for the College Football Championship game and chose this hotel because of proximity to everything and the Hilton brand. The staff at the hotel was so friendly and easy to talk to - work with. The breakfast is wonderful! Too pricey if not included with room, though. There is a shuttle 24 hours that makes...

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Helpful?
2Thank Maria V
About Hotel's Favourite Review
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for choosing the DoubleTree by Hilton Hotel Tampa Airport – Westshore for your college game day visit. It was wonderful to read you found our staff helpful and our complimentary shuttle service as an added perk. We're delighted you enjoyed your stay and look forward to seeing you again the next time your travels bring you to Tampa.

Elk Rapids, Michigan
Reviewed yesterday NEWvia mobile

Needed a place for one night near the airport. Used Hilton points to book a basic room. Front desk upgraded me to a full suite without me even asking. Room was 484, Banzai Suite, it was clean and large. Two balconies overlooking the pool area. Will stay here next visit to Tampa.

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Helpful?
Thank BrightonBill
Reviewed 2 days ago NEWvia mobile

You are lifesavers. This is the second hotel I've checked in today, with the first being a total disaster. I came here last minute and was treated like family by the front desk with their help and accommodations. I cannot express the gratitude I have for the staff and the professionalism exhibited. Being a poor mid 20s "kid" they allowed...

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Helpful?
Thank Jordan B
Fort Lauderdale, Florida
Reviewed 2 days ago NEW

Stayed here after a trip and then going out again early in the morning. The van driver was very prompt at pickup from airport. It was a good checkin, complete with cookie. I do hope that they go back to the regular Chocolate Chip cookies, instead of the ones with nuts. I am allergic and can't eat it, but it...

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Helpful?
Thank tjonc
Lake Mary, United States
Reviewed 4 days ago NEW

I had an overall great stay at the hotel. Great service, accommodations, meeting room, etc. Location is great, too. Will say here again, for the next event. I was there for the Sales and Marketing Experience, Dave Sharpe event. They will be back in July, so I will be staying here again.

Review collected in partnership with DoubleTree by Hilton
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1Thank I7713CEjamess
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you so much for providing your positive feedback with us. We’re delighted all your expectations were met during your business stay. We look forward to welcoming you back to the DoubleTree by Hilton Hotel Tampa Airport – Westshore in July.

Renton, Washington
Reviewed 5 days ago NEW

I checked on March 2 and departed on March 4. So for two nights I stayed at this place I enjoyed a nice clean room. However, the parking is a good distance from the elevator, which is not beneficial for people with limited mobility. When asking for directions, assistance or inquiring about my bill, the front desk staff were very...

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Helpful?
Thank DR1961
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We are hugely disappointed to learn that you didn't receive the top-notch service we’re known to deliver, and for that, we sincerely apologize. Our management team will address your comments with our team to ensure we are living up to the high standards we have in place. Thank you, and it's our hope that you will give our property another...

Spring Hill, Florida
Reviewed 6 days ago NEW

Hotel amazing ... view from balcony was great.... very pleased with location service, accommodations.. the breakfast buffet had a lot of selections. The food was delicious. The signature chocolate chip cookies were amazing .

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank arilud
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

From the warm welcome cookie to your accommodations we are delighted you had a great stay from check-in to check-out. Thank you for the positive feedback, we hope to see you again at the DoubleTree by Hilton Hotel Tampa Airport – Westshore

Reviewed 1 week ago NEW

Checked in fine with a very nice lady who gave us cookies. The room was clean. Next morning, I went to ask for shaving cream and a razor, the front desk lady was rude!! Did not even greet me and when I asked for the items, she looked at me dirty, took her time to give me two simple things...

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Helpful?
Thank NATHAN T
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

While we were pleased to learn you enjoyed our property, it surprised us to read your comments. All our guests are important to us and highly valued, and we sincerely regret if you felt differently. Our management team will review your comments with our entire team to ensure we are delivering top-notch service. Thank you, we hope you'll give our...

Estero, Florida
Reviewed 1 week ago

We mistakenly booked here, instead of the nearby (and better) Doubletree Suites for a Saturday overnight stay. The front desk was passively uncooperative at identifying another Doubletree venue (tough it's only about a 5 minute drive away) or trying to transfer the reservation, so we bit the bullet and stayed. The hotel is one of the poorer Hilon-related venues I...

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Helpful?
Thank RoyVB
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

It is very disappointing to learn that we didn't meet your expectations during your recent stay. Guest feedback is valuable to our management team as it allows us to improve those areas that may need our extra attention. We hope you will one day reconsider so that we may renew your trust in our hotel.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Tampa Airport - Westshore is close to everything that you're looking for in Tampa Bay! Located only 5 minutes from Tampa International Airport, our Tampa hotel is an ideal choice for the business traveler, sports enthusiast, family vacation, large and small meeting, wedding or social event. Our complimentary, 24-hour airport shuttle service makes it easy and affordable to get to the hotel. The DoubleTree by Hilton in Tampa is surrounded by the Bay Area's finest dining, shopping and entertainment. We are just minutes from Busch Gardens, University of South Florida, Port of Tampa, Downtown Tampa, Tampa Convention Center, University of Tampa, The Florida Aquarium and Historic Ybor City. Award-winning Gulf Beaches and other area attractions, such as Lowry Park Zoo, Adventure Island, MOSI, Salvador Dali Museum, Tampa Bay Performing Arts Center and Tampa Museum of Art are all a short drive from the hotel.We are located in Tampa's Westshore District, Florida's largest business center and a premier destination for meetings. Raymond James Stadium, home of the NFL Tampa Bay Buccaneers and USF Bulls Football, is only 5 minutes from our doors. Steinbrenner Field, spring training home of New York Yankees is also 5 minutes from the hotel and the St. Pete Times Forum, home to the NHL Tampa Bay Lightning is a 10 minute drive. The DoubleTree by Hilton is central to all of Tampa's fine sports venues, including the Ed Radice Sports Complex. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Tampa Airport - Westshore

Address: 4500 W Cypress St, Tampa, FL 33607-4009
Region: United States > Florida > Tampa
Price Range: $179 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Tampa Airport - Westshore 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Doubletree By Hilton Tampa Airport - Westshore Hotel Tampa
Tampa Doubletree
Doubletree Tampa
DoubleTree By Hilton Hotel Tampa Airport - Westshore Florida
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Tampa Airport - Westshore staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Tampa Airport - Westshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have difficulty with mobility and prefer a staff that's friendly, don't go here.”
 of 5 bubbles DR1961, 18 Mar 2017 | Read review
“Don't go there- ever! Poor business skills”
 of 5 bubbles Friitcake, 13 Mar 2017 | Read review
“Not facing the highway”
 of 5 bubbles davidcJ293FK, 11 Mar 2017 | Read review
“Stay away from the rooms that face the highway and in the tower as they call it.”
 of 5 bubbles gidget&rocky, 21 Feb 2017 | Read review
“Seek room on south side to avoid traffic noise.”
 of 5 bubbles 781nr, 11 Feb 2017 | Read review
5 of 5