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I stayed there three nights on business. It’s a very convenient location and the lobby is nicely updated. The night staff, especially Darlene, were helpful. However, on Monday when I reported the mattress as like a hot dog bun, the man at the front desk...More
Thank Sandra W
Response from GM_DK102, Manager at Courtyard Tampa DowntownResponded 2 days ago
Thank you for choosing to stay at the Courtyard Tampa Downtown and providing your honest feedback on your recent stay with us.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your...More
I had the pleasure of staying at this Courtyard recently, and I could not have been more pleased. The one element that shines above all the others is the friendliness of the staff. From the front desk, to the bistro and the bar, to housekeeping...More
I really liked this hotel for what we wanted the location for.
We went to the hockey game and were able to walk to the arena.
We spent one day walking along the riverwalk which was nice and ended up at a nice spot to...More
Very disappointed in this property. The lobby has been remodeled and is fresh, clean and attractive. However, that is where the freshness and cleanliness stops. Rooms have stained, dirty, frayed carpet; refrigerator did not work; tv would not turn on or off with the remote....More
1 Thank Harold S
Response from GM_DK102, General Manager at Courtyard Tampa DowntownResponded 1 week ago
Dear Harold S,
I would like to offer my sincerest apologies for the experience you encountered during your stay with us. I assure you that we take this matter very seriously and will be addressing the room and elevator issues. I would like the opportunity...More
Hotel is in a good location, you can walk to the convention center and the waterfront. I was not impressed. The desk in the room had been turned around, because the handles on the drawers were busted off. Decorative pillows on the bed were a...More
1 Thank Sean O
Response from GM_DK102, General Manager at Courtyard Tampa DowntownResponded 2 weeks ago
Dear Sean O,
Thank you very much for your review of our hotel, its through comments such as yours that we are able to identify issues and act immediately to rectify, I will have every room inspected to find that desk so we can repair...More
Response from GM_DK102 | Property representative |
Being in a downtown location we do charge for parking. Self-parking is $17.00 and valet is $20.00 a night. We have an enterprise and a hertz location within our complimentary shuttle distance of 2 miles. I hope this helps... More
Being in a downtown location we do charge for parking. Self-parking is $17.00 and valet is $20.00 a night. We have an enterprise and a hertz location within our complimentary shuttle distance of 2 miles. I hope this helps. Thank you