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Avoid this hotel at all costs!! The staff are rude, deflective, dismissive, and discourteous. They don't service the rooms, the room we were give was dirty, the toilet didn't work, the TV didn't have a remote, and the carpet was filthy!! I walked on the...More
this hotel was part of one of those "secret-rate" deals where the hotel name is hidden until the payment is confirmed. Well after reading the previous reviews, I was horrified. I am so glad to tell you that they are all UNTRUE. Every minute of...More
Date of stay: June 2018
Thank Maisha L
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - N. West Shore Blvd.Responded July 2, 2018
Maisha, it was a pleasure having you as a guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff. Everyone from our team has appreciated you for highlighting their efforts. Reviews such as yours mean a lot!...More
I choose this hotel based on review on booking.com and is location near to the airport. First the staff was not very kindness, the room cleanliness was very poor with some bugs. The includes breakfast is not really a breakfast choice and I don't touch...More
Date of stay: January 2019
Thank Pierre P
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - N. West Shore Blvd.Responded 5 days ago
Pierre, please accept our sincere apologies for the service and cleanliness issue you encountered. Although our pest control provider has serviced the hotel, we are working to ensure procedures are being followed to prevent future infestation. Also, your feedback will help us to improve our...More
We arrived at midnight, a family of 6 and the hotel was overbooked! We booked this hotel in November as we were traveling from Canada. We even contacted hotel day of reservation that we would be arriving late. As we had no car, taxi cost...More
Date of stay: December 2018
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - N. West Shore Blvd.Responded 1 week ago
Thank you for your feedback. We apologize for the mix-up with your reservation and for not able to accommodate you. Please be assured that we have shared your feedback with our front desk, and we’re investigating the problem to make improvements so that this does...More
My flight arrived very early so I was hoping to get an early check in, and I got it. I was so relieved to be able to take a nap before sightseeing.
The room was the perfect size, kitchenette, nice size bed, and small bathroom....More
Date of stay: July 2018
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - N. West Shore Blvd.Responded 2 weeks ago
Thank you for the wonderful review of Extended Stay America. We're so happy to know you loved your well-equipped room and that our excellent location was convenient for you. We appreciate your feedback and look forward to your next visit!
Response from digetydog2004 | Reviewed this property |
I am noot sure of the shuttle hours. As for long term parking, I'm not sure of that either. I can tell you I saw several vehicles being towed away because they didn't display one of their parking permits.