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Extended Stay America - Tampa - Airport - Memorial Hwy.

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Extended Stay America - Tampa - Airport - Memorial Hwy.
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242 Reviews from our TripAdvisor Community

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Showing 240: English reviews
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Langen, Germany
Reviewed yesterday NEWvia mobile

The carpet in the room was dirty and stained, washing basin was worn out,see photo. WLAN didn't function, so I went down to the reception and was told the provider would call me, never happened. The next morning it worked. Breakfast is a joke, coffee and packed muffins plus grits and Nature valley bars. Asked for airport shuttle, arrived 15...

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Helpful?
Thank Ichwarnochnirgends
Charlevoix, Michigan
Reviewed yesterday NEWvia mobile

Wouldn't step on carpet in bare feet. Place is worn out and room smells of smokers in no smoking hotel. No one at desk when I had to check out and so I had to leave note. Not happy with this choice although location is great.

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Helpful?
Thank Kim K
Orient, Ohio, United States
Reviewed 3 days ago NEWvia mobile

My daughter and I stayed here February 19-20. The bed spread was dirty, the staff was rude, and the smoke detector is falling of the ceiling. We were not impressed. Won't stay there again. The room smelled like a greasey spoon. The staff acted like it was an imposition to get us a clean blanket

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Helpful?
Thank ohioglow06
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for your comments regarding your stay at our hotel. We appreciate your candor and will be working with the team to address our shortcomings. Please accept my apologies for the lack of friendly and helpful service. This is not what we are known for and we would like an opportunity to welcome you back and provide you with...

Boston, Massachusetts
Reviewed 4 days ago NEW

The hotel was good for one night near the airport. Nothing fancy, just the usual for this chain. kitchen, bath, bed. Check-in was friendly and quick, and all was in good condition and comfortable. Smoke-free, too.

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Helpful?
Thank CincyOHTraveler
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

We appreciate you taking the time to write a review about your overnight stay at Extended Stay America - Tampa - Airport - Memorial Hwy. It's great to read you enjoyed your well-appointed suite along with our courteous service. It was a pleasure having you as our guest, we hope to see you again soon! Sincerely, General Manager

Reviewed 16 November 2016

This was my second stay at this hotel. I stayed for business and leisure for 5 days. Staff is always friendly. Rooms are all "suites" so they are bigger than most Extended Stay Americas. Room was nice and clean as it was before. Hands down the best value in the area. Rarely will I go out of my way to...

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Helpful?
1Thank Db12284
00esa, Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for your stay once again at Extended Stay America - Tampa - Airport - Memorial Hwy. and for taking the time to review our hotel. We are happy that you liked our friendly associates, affordable rates and your clean room as well. However, we are sorry for the isolated incident that you encountered with our services and the...

florida
Reviewed 12 November 2016

This is a great place to stay ONLY if you need a place for a week or more and you can't afford anything else. The rooms are cleanish and the bed is comfortable. The breakfast is very basic, coffee and a granola bar. The fitness room is kind of a joke. I was there for 4 nights, and on the...

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Helpful?
Thank floridatraveldad
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for taking the time to share your review with us. Please accept our apologies regarding the negative experience you had during your stay at our hotel. We work hard to provide our guests with a pleasant experience, and obviously we fell short of this. Thank you for bringing the in-suite unwanted guest situation to our attention. We will...

Reviewed 26 October 2016

I chose this extended stay based on the ratings and I knew the manager from the last property at Spruce Street-I should have stayed at Spruce Street instead. I even thought of staying here long term while doing medical rotations and glad I have found something else more luxurious at the fraction of the cost. Right from the start, the...

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Helpful?
Thank Knighttravelmd
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Upon hearing any information about potential bugs we immediately take action as we take these comments very seriously. Our management team is trained to detect such activity and are proactive to check our suites on a regular basis. While we believe this is an isolated incident, we thank you for letting us know so we could have our pest control...

Atlanta, Georgia
Reviewed 23 October 2016 via mobile

This hotel on 4811 Memorial Hey, Tampa...the staff very friendly and helpful. The hotel can be kept a lot cleaner especially, the pet hotel on 3rd floor and the guests allowing their pets to use bathroom, in hallway and outside in rear parking lot; yes killed a roach! Never heard of housekeeping, on certain days, either. The kitchen and bathroom...

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Helpful?
Thank Di G
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for the feedback about your stay with us. Although you liked our associates, please accept our apologies for failing to provide the level of cleanliness in your room and for the inconvenience this caused. I have discussed your comments with the team to make sure that they are following cleaning and inspection procedures. We will make adjustments so...

Reviewed 14 October 2016

Unbeknownst to me, a co-worker booked us two rooms at this hotel. When he said it was an ESA I shuddered because I had a previous ad experience at one. The best part was the bathroom and the empty roll of toilet paper. Clearly th bathroom was either not cleaned Or whoever cleaned it didn't care that much because all...

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Helpful?
Thank Panflex
00esa, Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for your feedback. It is disappointing you were not able to provide us with a better rating. Please know we have strict quality control standards which are meant to prevent a situation such as the toilet paper not being refilled in your room from occurring. We understand our guests have multiple hotel choices, which is why our mission...

Orlando, Florida
Reviewed 9 October 2016

Overall the room was clean and very comfortable. The front desk and maintenance staff were very friendly and helpful. There were a couple of small issues that arose, but the staff took care of them quickly.

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Helpful?
Thank cf52266
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for posting your five-star review of Extended Stay America - Tampa - Airport - Memorial Hwy. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation

Additional Information about Extended Stay America - Tampa - Airport - Memorial Hwy.

Address: 4811 Memorial Highway, Tampa, FL 33634 (Formerly Extended Stay Deluxe - Tampa Airport)
Region: United States > Florida > Tampa
Price Range: $108 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Tampa - Airport - Memorial Hwy. 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Extended Stay Deluxe - Tampa Airport Hotel Tampa
Extended Stay Tampa
Tampa Extended Stay
Extended Stay America - Tampa - Airport - Memorial Hwy. Florida
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Tampa - Airport - Memorial Hwy. staff and other travellers.
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Questions? Get answers from Extended Stay America - Tampa - Airport - Memorial Hwy. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to call day of for any requests.”
 of 5 bubbles Db12284, 16 Nov 2016 | Read review
“non-smoking rooms, but the corridors always smelled smoky”
 of 5 bubbles floridatraveldad, 12 Nov 2016 | Read review
“Floor damaged in room 208 -- dangerous metal exposed.”
  • Damage to floor in Room 208 that caused foot injury.
 of 5 bubbles kayc705, 29 Sep 2016 | Read review
“Room on the ground floor was good”
 of 5 bubbles heavenlyspices, 16 Aug 2016 | Read review
“We had a complimentary upgrade room that was newly remodel and very spacious.”
 of 5 bubbles Stevek13cz, 11 Aug 2016 | Read review
5 of 5