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I travel a lot for work and am use to one room with a bed chair and small desk if your lucky. I chose this place because it was close to the airport and was surprised to see what I got. I got a free...More
This was a quiet one night stay as I just wanted to go somewhere. Clean and friendly staff. I would definitely stay at this hotel on my next trip to Tampa. I will also take along with me some friends so that I can enjoy...More
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - Memorial Hwy.Responded May 10, 2018
Thank you for choosing Extended Stay America for your overnight stay. We are delighted to read you liked our well-kept property and courteous service. Thanks for being our guest, and we look forward to welcoming you back soon.
Stayed 1 night for a layover. Would not recommend. Room was noisy and hotel not in very good condition. What really got me upset was the airport travel. We had to call 3 times before anyone answered and actually had to call the corporate office...More
Thank Barton D
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - Memorial Hwy.Responded 4 weeks ago
Barton, thank you for your feedback. We are sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. We are meeting with staff members to...More
Room was clean with full size fridge microwave and a small stove/oven. A/C and hot water worked well. Furnishings were modern and in good repair. Front desk staff was efficient but not super friendly. The hotel shuttle only runs once an hour and you must...More
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - Memorial Hwy.Responded 5 weeks ago
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and...More
We arrived at the airport late and I had confirmed a few days prior they had an airport shuttle. We waited outside baggage claim while I made 4 separate phone calls to the hotel with no answer. After 40 minutes, the shuttle finally showed up,...More
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - Memorial Hwy.Responded May 15, 2018
Thank you for being our guest. We sincerely apologize for the issues you had in your room and also for the inconvenience you had due to the poor service. Please know that we have discussed your feedback with our respective teams to make necessary improvements...More