If I could give them a 4 1/2 star rating I would do that as they were not quite a 5 but above a 4! We were in a 3 bedroom 3 bathroom penthouse suite which was at the best location to the beach. The...More
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My husband is currently deployed. Our anniversary is this summer, My husband always wanted to visit Florida so we decided to make that dream come true and spend our anniversary at the Crystal Palms! I contacted customer service today and Shayna was so helpful! She...More
Thank you for the exceptional review! Superb customer service is one of the many things we strive for, and its certainly great to hear that we could help you answer any questions you had. We are looking forward to having you and your husband visiting...More
The apartment has everything you may need. It was quiet and the front desk staff were accommodating. This was our second stay at this facility. I found the housekeeping a little under par for this unit, but did not have the same experience last time....More
Hotel was quite nice but it needs a thorough cleaning. Cleaning staff do not do much. We put the requested sign on one of the beds but it was not changed. Sofa very uncomfortable. The pool did look nice, but the weather was too cold...More
"If you want a view of the gulf, ask for a room on one of the top floors."