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Courtyard West Palm Beach

262 reviews
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Traveller (49)
Room & Suite (27)
Pool & Beach (5)
Overview
  • Excellent35%
  • Very good32%
  • Average19%
  • Poor8%
  • Terrible6%
Travellers talk about
“chocolate bar”(6 reviews)
“front desk”(52 reviews)
“small balcony”(3 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
Offers from Courtyard West Palm Beach
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (262)Write a Review
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Traveller rating
80
71
44
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16
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LanguageEnglish
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71
44
21
16
Show reviews that mention
All reviewschocolate barfront desksmall balconybusiness parkroom was very clean and comfortablebreakfast includedoffice parkwest palmcracker barrelhotel staffking suiteoutdoor poolbusiness tripwould stay againup to datebistroterrence
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1 - 5 of 232 reviews
Reviewed 1 week ago

I had a very good stay at this hotel this week. The staff was very helpful at every interaction. Room is nice sized, bathroom was very clean. Hotel is a in a nice safe location, grounds appeared well-kept. Breakfast was $10 but it was very...More

Thank WorldTravelRod
Response from Matthew M, Manager at Courtyard West Palm BeachResponded 1 week ago

Dear WorldTravelRod, Thank you so much for the great review. We are pleased to hear that we were able to create a memorable stay for you and your husband. Please come back soon to see us! Yours in hospitality, Matthew McCurry Operations Manager Courtyard Marriott...More

Reviewed 1 week ago

Typical courtyard experience. The staff were courteous and professional. The rooms were standard. The amenities were above my expectations but everything matter. Fitness room is adequate except for the TVs were not functional on individual cardio machines.More

Thank Jennifer D
Response from Matthew M, Manager at Courtyard West Palm BeachResponded 1 week ago

Dear Jennifer, Thank you for taking the time to write a review in regards to your recent stay. We are pleased to hear you had a great stay with us. We apologize for the TV's not working properly during your stay and we appreciate you...More

Reviewed 1 week ago

Stayed for one night post cruise. Location ok, there’s a giant Walmart close by and only a short taxi ride to City Place and the Outlet mall. Now for the hotel itself. We got an early check in through our Marriott membership which was fab...More

Thank catrionah581
Response from Matthew M, Manager at Courtyard West Palm BeachResponded 1 week ago

Dear Catrionah581, Thank you for taking the time to write a review in regards to your previous stay at the Courtyard West Palm Beach. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal...More

Reviewed 2 weeks ago via mobile

No idea how this hotel is attached to the Marriott brand. Very overpriced for what it is. $200/night and it’s below minimal standards. Our first room wasn’t completely clean. The bathroom had hairs in it. The towels had brown stains in it. One good thing...More

Thank Nadine A
Response from Matthew M, Manager at Courtyard West Palm BeachResponded 1 week ago

Dear Nadine A, Thank you for taking the time to write a review in regards to your previous stay at the Courtyard West Palm Beach. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More

Reviewed 3 weeks ago

Overall -not the level of room design or amenities that you would expect from a Courtyard property but it was undergoing renovation so, hopefully, it will improve. Only over-nighted for business trip. Next morning, at 8:30 AM, Housekeeping kept calling at the door while knocking...More

Thank D6153LFcindyl
Response from 677andreaA, Manager at Courtyard West Palm BeachResponded 3 weeks ago

Cindy L, You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Bar/Lounge
Tennis Court
Heated pool
Details
Price range
US$134 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in West Palm Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$134 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in West Palm Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (49)
Room & Suite (27)
Pool & Beach (5)
Dining (1)
Questions & Answers
Ask a question
Dawn G
11 January 2018|
AnswerShow all 2 answers
Response from KES1024 | Reviewed this property |
No. Not close to a beach. At least not walking distance.
0
Votes
katlynnbeal
20 June 2016|
AnswerShow all 4 answers
Response from 677andreaA | Property representative |
Yes
0
Votes
Deborah W
2 August 2015|
AnswerShow all 2 answers
Response from Jslat1 | Reviewed this property |
I'm not sure Rapids was in walking distance.... I didn't see a waterpark. I would call hotel and ask
0
Votes
Room Tips
"Choice a room that overlooks the pool with a balcony"
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"I overheard the front desk saying all the rooms are the same so I guess all my layout concerns exist in all..."
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"Corner Suites Are Larger And Sunny Also Quierter"
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"Pool view is the best !! Do not get street view especially if you been driving all day."
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