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Homewood Suites West Palm Beach

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Homewood Suites West Palm Beach
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593 Reviews from our TripAdvisor Community

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Showing 575: English reviews
Tennessee
Reviewed 17 May 2016 via mobile

I frequently stay in hotels for a week at a time for work, and I prefer all-suite spaces. This property is fairly removed from most amenities and tourist destinations. The front desk and housekeeping staff were very friendly and nice. The breakfast and evening offerings are standard for the chain, but popular items frequently ran out multiple times during breakfast...

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Helpful?
Thank F L
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear F L, Thank you for your comments about your stay. I understand that you feel we are removed from most destinations, but we are also central to most locations in West Palm Beach, like the new Outlet Mall, Downtown and City Place and Palm Beach Gardens attractions. I really apologize about the items at breakfast not being refilled as...

St. Augustine, Florida
Reviewed 13 May 2016

The complimentary evening social meals were horrible. The pool was never cleaned. The maid staff was excellent. The front deak staff was adequate. The grounds were kept manicured. Did I mention the evening social food was horrible.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 714shaylenew
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear 714shaylenew, Thank you for your recent trip to our hotel. Thank you for voicing your comments about the hotel and the complimentary evening social. I apologize that you felt the food was not up to your standards. Hilton is always changing the standards of what we are required to serve so I hope that you will decide to stay...

Reviewed 12 May 2016

We stayed here for 3 weeks after the operation at St Mary hospital, mainly for reasons of daily complimentary shuttle to rehab center. The environment is really nice and its really like a home away from home. I love the full-equipment kitchen that we can make our meal. AC is good, but the window is not openable for fresh air...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 434chenyuy
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear 434Chenyuy, Thank you for staying at the Homewood Suites, West Palm Beach. We are a perfect hotel for extended stay trips like yours. The full kitchens and large rooms help making the trip a little easier while you are away from home. The windows are not operable due to certain guidelines and safety reasons we had to follow when...

Reviewed 1 May 2016 via mobile

Good location. Lighted parking lot. Waited a few minutes for someone to come to the front desk to be checked in. Did not receive Hilton honors perks (bottled water, etc) at check in? Not sure why. Firm bed. Very firm bed. Management got us an egg crate, but it was still very firm and uncomfortable to us. Housekeeping was great....

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Helpful?
Thank DiscountDuo
GM4HOMEWOOD, Manager at Homewood Suites West Palm Beach, responded to this review

Dear DiscountDuo, Thank you for expressing your concerns. I do apologize for the inconveniences you experienced at our property. We appreciate your feedback and will share it with our respective departments and will look into the bedding issue. Your comments regarding our Housekeeping Department is also appreciated. Sincerely, Ranajoy Sen

Merrimack, New Hampshire
Reviewed 28 April 2016

The staff was amazing..we had a very stressful day until we arrived. Staff told us that there was free beer and wine till 6, we needed that badly and she must have known it! No problems while here just fun and relaxation!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank patrickaF9410WP
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Patricka, Thank you for staying with us at the Homewood Suites, West Palm Beach. I am glad that my Front Desk associate was able to relieve some of your stress when you arrived! It is always great to hear that you did not encounter any problems and you were just able to relax and enjoy yourself. We hope to...

Windermere, Florida
Reviewed 27 April 2016

Excellent service the room was perfect the kitchenette was clean with no smells, bed was very comfortable. Staff was pleasant and attentive, they focus on the guest not their computers or paper work. Great attention to details all over the facili.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 626orlandor
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear 626Orlandor, Thank you for your recent review of the Homewood Suites, West Palm Beach. I appreciate such a great title to your review. Our staff's goal is to focus on the guest and it is great that you stated it in your review. Thank you for the kind words and we look forward to your return. See you soon!...

Pittsburgh, Pennsylvania
Reviewed 24 April 2016

what a great place clean close to everything , I would stay here again breakfast was great too . you wont be disappointed with this property . The gym was clean as well and had a good selection of machines

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Jeff S
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Jeff, Thank you for the amazing review of the Homewood Suites, West Palm Beach! I am so pleased to hear that your stay was "amazing!" We hope to have you stay with us again in the near future. Regards, Joe Dunann

Reviewed 24 April 2016 via mobile

I wanted to take time out to give a big shout out to Sarah working the receptionist desk at Homewood Suites in West Palm Beach. Her professionalism is far beyond her call of duty. I always get the warmest greetings along with the brightest smile. Thank you for your customer service, that's part of the reason I keep coming back.

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Helpful?
Thank Nashiem Z
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Nashiem, Thank you for your comments about Sarah at the Homewood Suites, West Palm Beach. Sarah is a great associate and we are very proud to have her working with us in our Sales Department and our Front Desk. It is always great to see how our team members are making a difference in our Guest's eyes. Please come...

Atlanta, Georgia
Reviewed 23 April 2016

First & foremost this is a great property for redemption of Hilton Hhonors points. Members should investigate. The staff is incredibly helpful. I have stayed here multiple times and look forward to returning.

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Helpful?
Thank Dave T
GM4HOMEWOOD, Manager at Homewood Suites West Palm Beach, responded to this review

Dear Dave T, Thank you for your loyalty to the Homewood Suites, West Palm Beach. It is very appreciated. I also would like to thank you for al the kind words you said about the staff and hotel. We can't wait to welcome you back again! Sincerely, Ranajoy Sen

Syracuse, Indiana
Reviewed 22 April 2016

The staff at this Hotel went beyond what was typically just 'necessary'. Everyone was friendly and courteous. Richard (Thelisma) at the front desk was especially helpful- he went out of his way to make sure I was happy with the accommodations.

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Helpful?
Thank JohnM1010
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear JohnM1010, Thank you for staying at our Homewood Suites, West Palm Beach. It is always great to hear how our associates, like Richard, go out of their way to give great service. We are definitely proud to have him working with us. We look forward to you staying with us again very soon! Regards, Joe Dunann

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Homewood Suites West Palm Beach is an all-suite property offering suite accommodations for business, pleasure and extended stay travelers. We’re located within two premier corporate parks providing easy access to I-95 and just moments away from winning beaches. Our suites will make you feel right at home with hotel amenities including fully-equipped kitchen, two 42 Inch televisions, and complimentary high-speed Internet. Additional amenities include swimming pool, fitness center, business center, meeting room, billiards room. ... more   less 

Additional Information about Homewood Suites West Palm Beach

Address: 2455 Metrocentre Boulevard, West Palm Beach, FL 33407
Region: United States > Florida > West Palm Beach
Price Range: $170 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites West Palm Beach 3*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Priceline and Hotels.com so you can book your Homewood Suites West Palm Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites West Palm Beach Hotel West Palm Beach
Homewood Suites West Palm Beach Florida
Hotel Style:
#6 Romantic Hotel in West Palm Beach
#9 Business Hotel in West Palm Beach
#9 Family Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites West Palm Beach staff and other travellers.
6 questions
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North Huntingdon, Pennsylvania
Tampa, Florida
1 month ago
Polk City, Iowa
over a year ago

See all questions (6)

Questions? Get answers from Homewood Suites West Palm Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room looking out on the courtyard.”
 of 5 bubbles KBSullivan, 13 Mar 2017 | Read review
“Hilton Honors members get free wi-fi”
 of 5 bubbles Bobango, 10 Mar 2017 | Read review
“room #'s under 19 will be more quiet - but even the rooms near the rooms are quiet”
 of 5 bubbles 272erikf, 15 Feb 2017 | Read review
“I would ask for a room with the garden window if you had an option like I did. Very pleasant view.”
 of 5 bubbles 481es, 14 Feb 2017 | Read review
“no shower cap, the breakfast area was manned very poorly and most dishes were empty or cold. Staff were too buys texting rather than taking care of breakfast area. didn't feel like a hilton brand at all! i had to ask to change my shower curtain since it was torn. it felt like were staying in a very cheap hotel.”
 of 5 bubbles blackburnfamily34, 8 Feb 2017 | Read review
5 of 5