Embassy Suites by Hilton West Palm Beach Central

Embassy Suites by Hilton West Palm Beach Central

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Panorama of the King Corner Balcony Suite at the Embassy Suites West Palm Beach - Central
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Embassy Suites by Hilton West Palm Beach Central
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Avg. C$442 /night, 2/8 - 2/9
C$694
per night
C$538
per night
C$381
per night

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About

#13 of 42 hotels in West Palm Beach
4.3 of 5 bubbles
Location
4.3 of 5 bubbles
Rooms
4.2 of 5 bubbles
Value
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.4 of 5 bubbles
Sleep Quality
Embassy Suites West Palm Beach Central is located across the street from Drive Shack and a short three-minute shuttle ride from Palm Beach International Airport. Enjoy free made-to-order breakfast, free parking, and our complimentary evening reception. During your stay, take advantage of our outdoor pool and 24-hour fitness center, or explore downtown Palm Beach attractions including Rosemary Square, iTHINK Financial Amphitheatre, and Grandview Public Market.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Paid private parking on-site
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish
Hotel links

Location

1601 Belvedere Road, West Palm Beach, FL 33406
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 51 out of 100
51
West Palm Beach Intl Airport
1.9 km•
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Fort Lauderdale-Hollywood International Airport
69.3 km•
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Traveller rating
  • 897
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Detailed Reviews
m_l_koch wrote a review Apr 2023
Minneapolis, Minnesota
Hotel's Favourite
5.0 of 5 bubbles
Our family (9 people) just spent four nights at the Embassy Suites in West Palm Beach, Florida. We all agree, we love this hotel. It met all our needs. The breakfast was delicious, well stocked, hot coffee and wonderful made to order omelets. They have a great evening reception. Our children were treated so great by the staff as they ordered their evening kids drinks and snacks. A big shout out to Gigi, who made my granddaughter feel special. Also to the fella, Luis who worked in the dinner area, who would talk to my grandchildren. The front desk folks, all were so Helpful. The pool area is a very nice size with umbrellas. A really big area to let the kids run around.

The rooms are cleaned daily. The rooms are very large, two tv’s. Double beds and a couch that has a pull out. So we were very comfortable in all three rooms. A frig, microwave and even a sink in the kitchen.

The hotel is very clean, friendly and welcoming. Jessie welcomed us when we first arrived, she was very helpful. I would highly recommend this property.
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Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: The pool was never crowded. Great central location. Hotel shuttle. The airport is 3 minutes away!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from reviews+embassysuiteswestpalm@thesocialstation.com, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded Apr 7, 2023
Thanks for the excellent review, m_l_koch! Were delighted your time at Embassy Suites by Hilton West Palm Beach Central was so outstanding as providing our guests with an excellent experience is very important to us. Its fantastic you appreciated our delicious breakfast and ample amenities as well as our cleanliness, comfortable rooms as well as Gigi, Luis, Jessie and our friendly staff. Thats what we like to see! We look forward to hosting you again soon for another fantastic experience.
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LADWhitePlains wrote a review Mar 2023
White Plains,NY
3.0 of 5 bubbles
The hotel is aging, but gracefully. Our room, a typical "suite" with a window-less dark living area, was clean and comfortable despite the rather old fixtures and furniture. The best part are the two huge high definition televisions. The staff were very helpful and the free nightly cocktail hour goes a long way to making for a pleasant stay.

Breakfast is also included but bring your track shoes. Each of the "stations," (coffee, juice, toast and bread, custom omelettes, is a different corner of the dining room. So, order your eggs and hustle to the toasting station. While the toast goes round the toaster, run over to the coffee and juice, but get back soon, your omelette is ready!

Although very little is within walking distance the hotel is just a short drive to downtown West Palm and just minutes from the airport. We did not hear much noise at all.

Overall, not a bad choice and we did enjoy our stay.
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Date of stay: February 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Explore56421328043, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded Mar 3, 2023
Thanks for the review, LADWhitePlains! We are glad you had a great experience with us! We are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience.
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Carmen A wrote a review Jun 2024
4.0 of 5 bubbles
Stayed at this Embassy over the weekend with my family, as Hhonor members we always stay at Hilton hotels and pick Embassy Suites where available. Overall it was a good stay. The facility is within 10 min from both PBI and the downtown area both served by a very convenient hotel shuttle. The beach is also 15 min away by cab. Not much to do around the hotel otherwise. The property could use little makeovers but Overall is a good 3 stars hotel. The staff was cordial, especially Shameka at the front desk, she was amazing and a true reflection of great customer service, you can tell when someone loves what she does. Like all Embassy the suite was spacious and the balcony a great add on, thank you for the upgrade! Breakfast was good too, not a big variety in the breads area like I have seen elsewhere but still a big selection of options overall. The cook to order omelett was perfect! Unlike some other open bar evening reception we had at other locations, here you get 2 free alcoholic drinks per person, still enough for us, along with little snacks. We used the pool and the hot tub as well, the kids had a blast. It is a really big facility with lots of meeting areas as well. Overall I would have probaly preferred a hotel closer to the beach or in the city center due to the nature of our stay but since the shuttle was convenient and we love Embassy we had a good weekend, if back in the area will go back. Thank you.
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Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Embassy Suites by Hilton West Palm Beach Central
Responded Jun 5, 2024
carmenaA6984LQ, Thank you for your detailed review of your recent stay at Embassy Suites by Hilton West Palm Beach Central. It is wonderful to hear that you had an enjoyable visit and appreciated the convenience of our location and shuttle service. Your compliments about Shameka’s excellent service and the spacious suite with a balcony are much appreciated. We are pleased to know you enjoyed the breakfast and evening reception, as well as the pool and hot tub. We hope to welcome you and your family back on your next visit to the area. Safe travels!
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joeydante wrote a review Aug 2024
New Jersey
4.0 of 5 bubbles
This is our second visit to this property. While checking in at the front desk , employee was polite, but once again, we weren’t acknowledged as Diamond Members, nor issued our complementary bottles of water , while the other employee helping other gold or diamond Members received their water and were upgraded to a better room , we weren’t nor were we asked for an upgrade. There is plenty of parking and the lot is well lit up , the lobby, was well maintained, mostly every employee we ran into was polite. The pool area still didn’t have towels outside, you had to walk to the front desk to sign them out . The gym is a nice size to get some exercise in . The breakfast area was nice , had plenty of food to satisfy everyone, the employees were polite. The rooms were well kept . One of our rooms has a table to eat , desk to keep our electronics on . Beds were comfortable , the king size bed rooms seemed bigger, than the queen size rooms . The elevators were fast and clean . We would stay again, just hope they instruct all front end employees the importance of their top tier members.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Embassy Suites by Hilton West Palm Beach Central
Responded Aug 11, 2024
Joey, thank you for choosing to stay at Embassy Suites by Hilton West Palm Beach Central once more. The team is glad to hear you found the property well-maintained and comfortable throughout your visit. We appreciate your feedback and will remind our team of the importance of recognizing our valued members. Your insights are valuable, and we hope to enhance your future experiences. We're looking forward to hosting you again.
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joeydante wrote a review Apr 2024
New Jersey
3.0 of 5 bubbles
We picked this location while house shopping. We arrived around 10 pm , front end employee was polite and professional, didn’t acknowledge our Diamond status, but no big deal . We were upgraded to a larger room than we booked , The room was clean , bed comfortable. The hotel was extremely quiet, not a lot of guests, except on Easter Sunday , they had a church gathering, was nice to see different religious function in effect. We tried the on-ground restaurant for dinner 3 nights , since being tired from house hunting. Two nights the service was great , young lady the first night was polite and kept asking if we were ok , the next night we had Maria she was polite, got our order correct and kept asking if we needed anything. The 3 visits the waiter Luis was horrible, took him forever to take our order, than he was standing at the desk looking over receipts for over 20 minutes, he went missing for a while , that people actually left the restaurant area , before they could be seated, after our food arrived, one order was missing stuff , and he didn’t check up on us like the 2 other employees did , we had to ask the bus server for refills on our drinks .
The pool area and gym was clean , but no towels were outside near the pool , after asking at the front desk , they sent out fresh towels.
Breakfast was complimentary each morning, staff was friendly, our only concern was they let a dog into the food area (indoors) which is completely unsanitary. I have no problems with dogs , but around open food , it raises concern. If it was a (SO ) called service animal, the guest should have been escorted outside to eat ? Away from others . Over all good experience at this location, would definitely return.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Kalogeropoulos, Owner at Embassy Suites by Hilton West Palm Beach Central
Responded Apr 7, 2024
Joey, it's great to hear that your encounters with the team members during your visit for house hunting proved to be mostly satisfying and that you were able to enjoy the tranquility of the location. We appreciate your feedback regarding your dining experiences and rest assured, we're addressing your concerns to ensure a consistently high level of service. Moreover, we take note of your mention about the pool area and the breakfast situation. We wish to assure you that guest health and safety are our topmost priorities. Your recommendation is highly appreciated and Embassy Suites by Hilton West Palm Beach Central eagerly anticipates your return.
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lauracalvin22 wrote a review Mar 2024
Houston, Texas
1.0 of 5 bubbles
Paid premium price for what we expected to be a Embassy SUITES room, but what we received was a one bedroom that they called a studio, even though our reservation did not say anything about a studio room. We booked a wheelchair accessible room, and our son was barely able to move around the room. I could have gotten this very basic one bedroom room for a third of the price at a competitor down the street. Have received no call from manager like I asked, and Hilton customer service was not satisfactory with compensation. Feel this hotel is deceiving. Would not stay here!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EmbassyWestPalmGM, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded Mar 11, 2024
We are sorry to hear about the hotel falling short in providing an exceptional stay. We do have studio rooms in the hotel and the websites state studio or 2 room suites. We do offer all of the other great amenities of an Embassy Suites with complimentary cooked to order breakfast, evening reception and free wi-fi.
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Juan H wrote a review Jul 2024
Perth, Australia
1.0 of 5 bubbles
After waiting a week for this Hilton Hotel to explain why I was charged again, yes double I’ve decided to make people aware. It wasn’t their fault that I didn’t get to the property until 2.45am the day of check out. I was keeping them totally updated about the crowd strike plane problem that badly affected my movements. None of these messages were responded to. I did mention this at check in. So for getting 8 hours total at the property, instead of 2 nights,and none of the 2 breakfasts were used. I was still charged deposit on top of 2 nights charged. They said they would help by way of refund, instead when i didn’t get a refund, I got charged another $473 aud 2 days later. When I called they were not helpful at all and said ring my bank. My bank has told me the charges came from the hotel, and I now have to wait while it’s disputed. Bottom line is they lack customer service, understanding and management has no empathy at all. I have also messaged Hilton directly, and same. I will keep staying with Marriott, as I’ve travelled extensively over the last 7 weeks in the USA, this has been a bad experience, so don’t stay at Embassy Suites Palm Beach, there is much better options
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Date of stay: July 2024
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: Yes, forget this place
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Embassy Suites by Hilton West Palm Beach Central
Responded Jul 30, 2024
juanhewitt, Sorry to hear about your experience. The team understands your frustration and seeks to provide clarity and assistance. Issues like these deserve attention, and reaching out to Hilton directly is a step in the right direction. Wishing you better travel experiences ahead. Best regards, The Hotel Team
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Shirley wrote a review Feb 2023
2.0 of 5 bubbles
I reported after my first night that the shower temperature was right on the edge of not being warm enough. This morning, the temperature was much warmer so I was happy until I had shampoo in my hair and soap all over my body and the water got COLD! So I had to rinse in cool water - NOT HAPPY. As a minor point the coffee packets were not replenished neither were the coffee cups. When you specifically pick a hotel that will have a coffee pot - I must have my coffee first thing - one is very disappointed. I stopped on my way out to report my unhappiness and all I got was a sorry.
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Date of stay: February 2023
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Room Tip: 15th floor (1504) great northern view of West Palm Beach
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Explore56421328043, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded Feb 21, 2023
We appreciate your feedback, SKMWink. We're deeply disappointed to hear about your experience with us. We apologize that you did not receive the high level of service we are so accustomed to giving, and we will bring this information to our management team. We strive to provide our guests with warm hospitality and efficient service, which is why this is so upsetting to hear. We'd love another chance to rectify the visit. We'd look forward to a second opportunity so we demonstrate the high-caliber service we're capable of providing.
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Pierce C wrote a review Mar 2024
1.0 of 5 bubbles
Warning that this hotel is not the Embassy Suites that you are expecting, an all SUITES hotel. You can pay premium money and be given a one bedroom studio room, and then if you booked it through a third party they will lie and blame it on the third party company even though the reservation says nothing of a studio room. What makes it worse is that I expected a wheelchair accessible suite for the room it would provide me and my family and barely had room to move around. I guess not all Embassy Suites are created equal, so know what you are getting. We asked to speak with a manager, but as of now have not been contacted, and Hilton support was not satisfactory.
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Date of stay: March 2024
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EmbassyWestPalmGM, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded Mar 14, 2024
793piercec, we regret that your experience did not match your expectations. The concern about your room type not meeting your needs is truly disheartening. We strive to provide comfortable and accessible accommodations for all our guests, including those with mobility requirements. We apologize if there was a misunderstanding regarding your room reservation. When it comes to issues involving third-party booking companies, certain aspects might be outside our control, but we are always available for clarification. We're also sorry to hear about your concerns regarding contacting the manager. We continuously aim to provide quality guest service and we're troubled to hear that we fell short in your case. Your valuable feedback will be shared with our team for thorough review and improvement. We hope for the chance to welcome you back in the future.
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fall987 wrote a review Apr 2021
Sewell, New Jersey
5.0 of 5 bubbles
We stayed here about a week ago when our flight was cancelled. We were glad we were able to get a room on such short notice our room was spacious with 2 beds and a sleeper sofa in the other room. The bathroom was large. There was a sink area in the room with a nice refrig. They had a great hot breakfast that was included with the room and someone made ur plate up at the buffet. All the employees were courteous and professional. The hotel and room were very clean, employees as well as guests wore masks and practiced social distancing..
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tim eakin, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded May 13, 2021
Hi fall987, Thank you for your feedback on the Embassy Suites West Palm Beach. We are glad that you enjoyed your stay with us! We are glad that you enjoyed your spacious 2 room suite, our complimentary hot breakfast and found how great our team members are! If your travel every brings you back to West Palm Beach we hope that you will consider us again!
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…
Queen4lyfe👑 asked a question Apr 2023
Sicklerville, New Jersey137 contributions27 helpful votes
What time is Happy Hour??
Answer from m_l_koch
Minneapolis, Minnesota97 contributions78 helpful votes
Starts at 5:30. I think it ends at 7:00.
Passenger38149894057 asked a question Aug 2022
Orlando, Florida
Free Cocktails Cocktails Cocktails
Answer from giselpadron
Florida20 contributions4 helpful votes
Horrible , couldn’t get one , bartender was awful
Answer from 63Kathyd
Winter Haven, Florida970 contributions277 helpful votes
I’ve stayed at embassy, airport Hilton and Marriott. Since covid, the embassy has been the most friendly. The wait staff in the restaurant and bar are the same as before and very nice. Check in has been great. The Marriott does not have any of the same employees and the airport Hilton I would not go back to after my last trip.
Martin5192 asked a question Jan 2020
Birmingham, United Kingdom670 contributions190 helpful votes
What time does the managers reception start and finish?
Answer from Kungfufire
Lafayette, Oregon26 contributions22 helpful votes
I want to say 5 to 7 PM but I’m not sure you’d have to ask them specific sorry for such a late response.
Bobby W wrote a tip Oct 2024
1 contribution
1.0 of 5 bubbles
"They charge $20 to park in their parking lot.needs much updating. Will never stay there again."
Read full review
Juan H wrote a tip Jul 2024
Perth, Australia4 contributions1 helpful vote
1.0 of 5 bubbles
"Yes, forget this place "
Read full review
Zarahy P wrote a tip Jul 2024
Miami, Florida20 contributions
1.0 of 5 bubbles
"Just avoid this place"
Read full review
Greg P wrote a tip May 2024
Houston, Texas35 contributions16 helpful votes
3.0 of 5 bubbles
"Bring power strips - no outlets! Don’t plan on connecting laptops or game consoles to the TVs in the room, or having entertainment options."
Read full review
elizabethh315 wrote a tip Feb 2024
Charlotte, North Carolina34 contributions5 helpful votes
5.0 of 5 bubbles
"There are not two room two bed accessible suites."
Read full review
…
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PRICE RANGE
C$325 - C$517 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites west palm beach - central hotel west palm beach, west palm beach crowne plaza
FORMERLY KNOWN AS
Crowne Plaza West Palm Beach
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
219
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Embassy Suites by Hilton West Palm Beach Central - UPDATED 2025 Prices, Reviews & Photos

Frequently Asked Questions about Embassy Suites by Hilton West Palm Beach Central
Which popular attractions are close to Embassy Suites by Hilton West Palm Beach Central?
Nearby attractions include Drive Shack (0.2 km), Palm Beach Ice Works (0.9 km), and The Dinner Detective (0.1 km).
What are some of the property amenities at Embassy Suites by Hilton West Palm Beach Central?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Embassy Suites by Hilton West Palm Beach Central?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton West Palm Beach Central?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton West Palm Beach Central?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Embassy Suites by Hilton West Palm Beach Central?
Conveniently located restaurants include Taste of Italy at Palm Beach, Starbucks, and El Ideal Restaurant.
Are there opportunities to exercise at Embassy Suites by Hilton West Palm Beach Central?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Embassy Suites by Hilton West Palm Beach Central have an airport shuttle?
Yes, Embassy Suites by Hilton West Palm Beach Central offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Embassy Suites by Hilton West Palm Beach Central have airport transportation?
Yes, Embassy Suites by Hilton West Palm Beach Central offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Embassy Suites by Hilton West Palm Beach Central?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Embassy Suites by Hilton West Palm Beach Central?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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