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Embassy Suites by Hilton West Palm Beach Central

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Traveller (279)
360
Panoramas (7)
Dining (51)
Certificate of Excellence

About

Location
Cleanliness
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Certificate of Excellence
The Embassy Suites West Palm Beach - Central features an ideal location, award-winning service, and first-class amenities to stand out as one of the top West Palm Beach hotels. Situated just off I-95, less than five-minutes from West Palm Beach Airport, this prime location offers easy access to the Kravis Center, many of south Florida's finest beaches, and CityPlace where you can enjoy the area's best shopping and dining experiences. Guests will be greeted with a warm welcome and friendly smile as they check into spacious guest rooms highlighted by stylish decor, 37" flat-screen TVs, free WiFi, and select suites with walkout balconies. The onsite Atrium Restaurant provides a delicious menu of American favorites prepared with the freshest local ingredients for breakfast, lunch, and dinner, and guests can unwind with a signature cocktail or a craft beer from the Atrium Lounge. Maintain your active lifestyle in the 24-hour fitness center or on the outdoor tennis courts, spend the afternoons soaking in the Florida sun by the outdoor pool, and relax in evening in the dry sauna or whirlpool tubs. With over 18,000 sq. Ft. Of flexible event space, this is also an excellent venue for hosting business meetings, corporate conferences, and weddings. The Embassy Suites West Palm Beach hotel has a premier location and the perfect combination of amenities to make it the best choice for your next business trip, family vacation, or weekend escape to West Palm Beach, Florida.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
39Car recommended
Grade: 39 out of 100
860Restaurantswithin 10 km
149Attractionswithin 10 km
1,475Reviews
612Photos
23Q+A
100Room tips
Traveller rating
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Popular mentions
There were several problems with this property. The room we were put in smelled of tobacco smoke in a non smoking hotel. We complained and were told the hotel was full. The next morning, the hotel was able to relocate us. The walls between rooms are very thin and allowed
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Review collected in partnership with Embassy Suites Hotels
+4
Hotel's Favourite
The hotel is very close to the airport making it convenient for early morning flights. Also, the car rental places are only a few blocks away, so it's easy to return cars before taking the shuttle to the airport. The hotel has indoor corridors, not an atrium like some other
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Response from Bob A, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded Dec. 21, 2018
Hello Saluga, Thanks for taking the time to leave us the great feedback! We are very convenient to the airport and have free shuttle service. We will be going through a full renovation in 2020 and will address some of the room layouts then! Thanks again and see you next time.
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I reserved a 3 day stay but on arriving I discovered on an app that the price for my room was $140 less but the hotel refused to modify the charges fro the remaining 2 days despite my appeal to the management and showing the app listing
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Review collected in partnership with Embassy Suites Hotels
Response from TimEgm, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 2 days ago
Hello Nomad02440544030, Thank you for the feedback about your recent stay. I'm sorry for what you experienced here. Please note that we try to provide great service to all of our guests and that we fell short with you. We will share your feedback with our team to improve on this so that it doesn't happen in the future.
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Food was good Service awful Five in my party I ordered and waited until after 6 1-2 parties got all of their orders. It seemed like it was easier to put together a small tray than it was a big order..
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Response from TimEgm, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 3 days ago
Hello jeannejeff, We are sorry that we fell short on the service in the restaurant. We try to provide great service to all of our guests. We are pleased that you found our food to be good though. Once again we apologize for the slow service.
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I frequently stay in the area for business, but this was my first stay at this property. I chose it for price. It’s a little dated, but nice overall. It’s comparable to the Doubletree and Hilton PBIA, but has free breakfast. The omelet station is a plus. Room was average. I
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Review collected in partnership with Embassy Suites Hotels
Response from TimEgm, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 3 days ago
Hi monikac246, Thank you for your review of the Embassy Suites West Palm Beach. We are glad to hear that you would stay again with us. Our complimentary breakfast with the omelet station is definitely a plus. We are glad that you recognized our staff being nice as we strive to provide exceptional friendly service to our guests. We look forward to seeing you the next time you are in town.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton West Palm Beach Central
The Queen Suite at the Embassy Suites West Palm Beach - Central
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton West Palm Beach Central
The King Corner Suite at the Embassy Suites West Palm Beach - Central
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton West Palm Beach Central
The King Corner Suite at the Embassy Suites West Palm Beach - Central
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton West Palm Beach Central
The King Corner Balcony Suite at the Embassy Suites West Palm Beach - Central
Photo provided by managementEmbassy Suites by Hilton West Palm Beach Central
2 Queen Suite - Bedroom
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Yes, They do run at that time. You need to contact them.
1 vote
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I think for questions like this one it’s best to call the hotel directly, you will get an accurate answer in a matter of seconds rather than waiting hours for people’s opinions.
0 votes
I do not believe pets are accepted
0 votes
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Bar? How late?
The liquors used in the manager's reception are below rail quality. Free is good, but I do love my liver and the stuff they poured was rot-gut. Can't help with the hours, I'd guess to about 11pm only a guess.
1 vote
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is there a shuttle to the beach?
Airport - you can request taxi to the beach
0 votes
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"Corner suites on the higher floors away from the elevators are nice and quiet."
"Rooms with Balcony are extra special since they are in the corner"
"All rooms are suites but I prefer the corner balcony"
"Corner room is the way to go"
"Top floor rooms are quieter and at the end of the hallway is the way to go if you like quiet"
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PRICE RANGE
US$152 - US$385 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites west palm beach - central hotel west palm beachwest palm beach crowne plaza
FORMERLY KNOWN AS
Crowne Plaza West Palm Beach
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
219
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