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Embassy Suites by Hilton West Palm Beach Central

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Certificate of Excellence

About

Location
Cleanliness
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Certificate of Excellence
The Embassy Suites West Palm Beach - Central features an ideal location, award-winning service, and first-class amenities to stand out as one of the top West Palm Beach hotels. Situated just off I-95, less than five-minutes from West Palm Beach Airport, this prime location offers easy access to the Kravis Center, many of south Florida's finest beaches, and CityPlace where you can enjoy the area's best shopping and dining experiences. Guests will be greeted with a warm welcome and friendly smile as they check into spacious guest rooms highlighted by stylish decor, 37" flat-screen TVs, free WiFi, and select suites with walkout balconies. The onsite Atrium Restaurant provides a delicious menu of American favorites prepared with the freshest local ingredients for breakfast, lunch, and dinner, and guests can unwind with a signature cocktail or a craft beer from the Atrium Lounge. Maintain your active lifestyle in the 24-hour fitness center or on the outdoor tennis courts, spend the afternoons soaking in the Florida sun by the outdoor pool, and relax in evening in the dry sauna or whirlpool tubs. With over 18,000 sq. Ft. Of flexible event space, this is also an excellent venue for hosting business meetings, corporate conferences, and weddings. The Embassy Suites West Palm Beach hotel has a premier location and the perfect combination of amenities to make it the best choice for your next business trip, family vacation, or weekend escape to West Palm Beach, Florida.
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Property amenities
Pool
Room service
Free parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Airport transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
Hotel links
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Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
39Car recommended
Grade: 39 out of 100
857Restaurantswithin 10 km
146Attractionswithin 10 km
1,486Reviews
609Photos
23Q+A
100Room tips
Traveller rating
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Popular mentions
I have stayed at several Embassy Suites hotels and this one didn’t even come close to the others. I was in West Palm Beach for Astros Spring Training so I booked this hotel because I had stayed at Embassy Suites previously and loved everything about this hotel chain. This was
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Response from TimEgm, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 6 days ago
Hello Joanne13018, Thank you for your review. I'm sorry that you did not enjoy your stay with us. We have a lot of different room types and not all of our rooms are 2 room suites. I'm glad the front desk was able to move you to one of our two room suites for your stay. We are sorry that you experienced a pest problem. We have a pest company that comes to the hotel and completes treatments on all of our rooms monthly. We do take immediate action with treating items like this as we do not like to have any unwanted pests. Once again, we are truly sorry for not providing you with a great experience.
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Hotel's Favourite
We stayed at the Embassy for 5 days. Our room was clean and typical for Embassy Suites. The refrigerator in our room wasn't cooling when we checked in so they immediately brought us a different one that worked well. Kenny, the chef at breakfast, was delightful and made the
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Response from TimEgm, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 3 weeks ago
Greetings dmw25, Thank you for the review of the Embassy Suites West Palm Beach. We are glad that you enjoyed your stay with us. I'm sorry that your refrigerator wasn't cooling properly but pleased that our team replaced it quickly for you. Also, we're glad that you enjoyed Kenny's omelettes at breakfast. We would enjoy seeing you the next time that you are in town!
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The complimentary breakfast and open bar/snacks during happy hour were the best features. I had mixed reviews regarding staff...breakfast/food service staff were great, front desk staff were hit and miss.
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Review collected in partnership with Embassy Suites Hotels
Response from TimEgm, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 1 week ago
Hi Global04122278469, Thanks for your review. We're pleased that you enjoyed our complimentary breakfast and evening happy hour and found our restaurant staff to be great. I'm sorry that we fell short on the service from our front desk team. We value your feedback and will address this issue to correct it in the future.
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Made reservation in November for this hotel. They offered me an upgrade, at that time, for more money. Agreed. Checked in…..No upgrades available!! Was not charged. Check in ok. Outside area & lobby clean and bright. Given a room on the third of 15 floors. View of HVAC units
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Response from TimEgm, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 1 week ago
Hi Michael D, Thanks for the review of the Embassy Suites West Palm Beach. We are pleased that you found our rooms to be comfortable and clean. Also, we are glad that you enjoyed our evening happy hour and our great food and beverage team. I'm sorry that when you arrived that we did not have any parking available close to the front of the hotel. We hope to see you next year during the Washington Nationals Spring Training in the Palm Beaches.
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GREAT Pillows and Bed...Best Breakfast Buffet and ROSCOE is the best omelette-maker and went out of his way to make sure other aspects of breakfast were to my taste. Good front desk. A/C problem handled quickly. I missed the cocktail hour due to other plans. Great-smelling
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Review collected in partnership with Embassy Suites Hotels
Response from TimEgm, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 1 week ago
Greetings alanbones, Thanks for the review of the Embassy Suites West Palm Beach. We are glad that you "Will Be Back!" We are happy that you found our bed and pillows to be GREAT! Our complimentary breakfast buffet includes our cooked to order omelettes and Roscoe is amazing! We will share your compliments with our team and look forward to your return to the Embassy Suites West Palm Beach.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton West Palm Beach Central
The Queen Suite at the Embassy Suites West Palm Beach - Central
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton West Palm Beach Central
The King Corner Suite at the Embassy Suites West Palm Beach - Central
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton West Palm Beach Central
The King Corner Suite at the Embassy Suites West Palm Beach - Central
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton West Palm Beach Central
The King Corner Balcony Suite at the Embassy Suites West Palm Beach - Central
Photo provided by managementEmbassy Suites by Hilton West Palm Beach Central
2 Queen Suite - Bedroom
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Yes, They do run at that time. You need to contact them.
1 vote
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I think for questions like this one it’s best to call the hotel directly, you will get an accurate answer in a matter of seconds rather than waiting hours for people’s opinions.
0 votes
is this hotel pet friendly?
I do not believe pets are accepted
0 votes
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Bar? How late?
The liquors used in the manager's reception are below rail quality. Free is good, but I do love my liver and the stuff they poured was rot-gut. Can't help with the hours, I'd guess to about 11pm only a guess.
1 vote
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is there a shuttle to the beach?
Airport - you can request taxi to the beach
0 votes
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12345
"Great breakfast in the atrium with Roscoe the chef!!!"
"Corner suites on the higher floors away from the elevators are nice and quiet."
"Rooms with Balcony are extra special since they are in the corner"
"All rooms are suites but I prefer the corner balcony"
"Corner room is the way to go"
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PRICE RANGE
US$137 - US$377 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites west palm beach - central hotel west palm beachwest palm beach crowne plaza
FORMERLY KNOWN AS
Crowne Plaza West Palm Beach
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
219
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