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Embassy Suites by Hilton West Palm Beach Central

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1601 Belvedere Rd, West Palm Beach, FL 33406-1541
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20-07-27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton West Palm Beach Central
Updated 20-07-27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 39 hotels in West Palm Beach
Location
Cleanliness
Service
Value
Travellers' Choice
Relax in the sunshine at Embassy Suites West Palm Beach Central, located less than one mile from the Palm Beach International Airport. Take the complimentary shuttle to Downtown Rosemary Square to explore Palm Beach’s exclusive shopping and restaurants. Settle into a studio or a two-room suite with everything you need for a convenient and comfortable stay. Features include a sofa bed, dining/work table, microwave, mini-fridge, HDTV, and free Wi-Fi. Start your day with a complimentary, made-to-order breakfast and unwind in the evening with cocktails and snacks at the complimentary Evening Reception, or indulge in delicious American cuisine at the Atrium Restaurant. Rely on this Palm Beach hotel's professional team to help plan successful events and meetings in the 18,000 sq. ft. of versatile event space. The Grand Ballroom can accommodate up to 575 guests, or book our other rooms for smaller meetings and gatherings. Take a dip in the crystal-clear pool, unwind in the whirlpool, or simply relax on the spacious sun deck enjoying the Florida sunshine. Stay active at our 24-hour fitness center, offering cardio and weight machines and free weights. Corporate travelers will appreciate our property-wide free Wi-Fi and 24-hour business center with complimentary printing.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Salon
Baggage storage
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
42Car recommended
Grade: 42 out of 100
10Restaurantswithin 1 km
3Attractionswithin 1 km
1670Reviews26Q+A100Room tips
Traveller rating
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Popular mentions
lewwd wrote a review Jul. 2021
Orlando, Florida109 contributions60 helpful votes
We checked in on 7/22/21 after leaving a terrible Hampton Inn. We got a room that was clean, bright and well maintained. Decor was clean, maybe not 2021 decor but up to date and clean, didn't check filter date (who does) but room was well ventilated and ac was very quiet, hot water, clean sheets, towels and room. Breakfast was exceptional-eggs made to order, bacon, sausage, bread, pastries. What else do you need? Happy hour was great-free drinks. Lots of parking and close to all activities. Dont know what problem was with OD, TY, Kik but our stay was exceptional when compared with hotels in the area.
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Date of stay: July 2021
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: top floor has very good view of city on the pool side.
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Response from Explore56421328043, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 6 days ago
Thank you for the excellent review! It's lovely you had such a pleasant experience at Embassy Suites by Hilton West Palm Beach Central! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
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jsims5 wrote a review Jun. 2021
Washington DC, District of Columbia33 contributions33 helpful votes
Hotel's Favourite
The husband and I were invited on a couples trip to West Palm Beach in April. We took an early flight from DCA and got to the hotel rather early. Rented a car and literally drove down the street to the hotel. SUPER CONVENIENT!!! We went to check in even though we got there about 5 hours early. They checked us in so we went to our room. This is an Embassy Suites but we only paid for a standard room which was fine. It was clean, spacious, and everything that was sanitized had a sticker on it advising that it was. We loved the room until our toilet overflowed the next morning. We were given another room key within 10 minutes and we were upgraded to a suite. NICE! That room was amazingly hugh and so cozy. I loved the livingroom area with the couch and the bed was very comfortable. A very nice weekend trip with family and friends. The hotel on the outside isn't the best looking but you will be pleasantly surprised when you get on the inside and to your room.
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Date of stay: April 2021
Value
Location
Service
Room Tip: If you are getting a suite, ask for the one with a balcony. Those are very nice!
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Response from Paige Lafata, Guest Services / Front Office at Embassy Suites by Hilton West Palm Beach Central
Responded Jun. 13, 2021
Hello, Thank you for taking the time to leave us an awesome review! We apologize for the issue you experienced in your first room but we are happy we were able to make it up to you! We hope you come back and stay with us again next time you find yourself in West Palm Beach!
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Odyssey379956 wrote a review Jul. 2021
1 contribution
I felt most of the staff at the front were unwelcoming, poor public relations skills, took no time upon checking in to explain anything, I didn’t even know there was a hold placed on my card and the amount, what amenities were available, nothing!…Luis was “extremely rude” when I asked for late checkout as a honors member. It was just a shabby, low class operation…I would never stay at that Embassy suites again. The room furniture was old, the pool uninviting and the restaurant was short staffed. They didn’t have breakfast omelette station open on Saturday, one of the main reason this used to be my favorite hotel. And, the coffee was cold and disgusting.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: July 2021
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from Explore56421328043, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 1 week ago
We appreciate the feedback, Odyssey379956. It's unfortunate your stay in our hotel was less than ideal. We're disappointed you had such challenges with our team and that we couldn't assist you in every way. Your experience is not on par with the high-caliber service we're capable of providing so we'll be sure to discuss your review and feedback moving forward. Thank you again for the valuable feedback. We do hope to see you again soon so we can share a more positive experience with you.
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tychatka29 wrote a review Jul. 2021
1 contribution
This is a property on the road to ruin for lack of maintenance and caring. Room air filter last changed on 11/11/19. During COVID crisis? Mold in bathroom, room not cleaned or sanitized even minimally. Management and staff uncaring. Lazyiness is their standard. Out of four night stay had to complain several times to get one housekeeping service over four night stay. Management cutbacks on staff as well as extremely poor breakfast reminiscent of a nightmare buffet. Tables not cleaned properly after guests use etc etc like to see pictures of room 909 at this property? Email me at tychatka29@gmail.com. Proof is in the pictures.DO NOT WASTE YOUR HARD EARNED DOLLARS STAYING HERE!
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Review collected in partnership with Embassy Suites Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Explore56421328043, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded yesterday
I'm sorry to hear about your experience. We strive to provide a great experience for all guests. We have shared your feedback with our team to improve upon for all guests.
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Kikikittenz wrote a review Jul. 2021
1 contribution
Terrible stay nobody cares and they mix up very old decor very old hotel very old place they need to update and the people who work here are very rude and unaccomdating go somewhere else not a good hotel
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Review collected in partnership with Embassy Suites Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Explore56421328043, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 1 week ago
We appreciate the feedback, Kikikittenz. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.
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PRICE RANGE
US$121 - US$304 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites west palm beach - central hotel west palm beach, west palm beach crowne plaza
FORMERLY KNOWN AS
Crowne Plaza West Palm Beach
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
219
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Frequently Asked Questions about Embassy Suites by Hilton West Palm Beach Central
Which popular attractions are close to Embassy Suites by Hilton West Palm Beach Central?
Nearby attractions include Palm Beach Ice Works (0.9 km), Drive Shack (0.2 km), and The Dinner Detective (0.2 km).
What are some of the property amenities at Embassy Suites by Hilton West Palm Beach Central?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Embassy Suites by Hilton West Palm Beach Central?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton West Palm Beach Central?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton West Palm Beach Central?
Yes, free parking is available to guests.
What are some restaurants close to Embassy Suites by Hilton West Palm Beach Central?
Conveniently located restaurants include Taste of Italy at Palm Beach, Starbucks, and Ihop.
Are there opportunities to exercise at Embassy Suites by Hilton West Palm Beach Central?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Embassy Suites by Hilton West Palm Beach Central have an airport shuttle?
Yes, Embassy Suites by Hilton West Palm Beach Central offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Embassy Suites by Hilton West Palm Beach Central?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton West Palm Beach Central offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Embassy Suites by Hilton West Palm Beach Central?
Many travellers enjoy visiting Ann Norton Sculpture Gardens (2.6 km) and Sea Gull Cottage (4.0 km).