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Embassy Suites by Hilton West Palm Beach Central

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Embassy Suites by Hilton West Palm Beach Central
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1,088 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton West Palm Beach Central
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Showing 1,038: English reviews
Pembroke Pines, Florida
Reviewed 14 October 2016

I have never stayed in an embassy suites before, this location was convenient to access just about everything - the mall, airport etc... Very nice suites - clean. Was here for a wedding- staff at lobby desk seemed a little distracted but overall my stay went without a hitch. Would stay here again.

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Helpful?
Thank M H
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

M H, Thank you for taking the time to provide feedback from your stay. We are happy to see you enjoyed the location and clean suites. We look forward that you will choose to stay with us again soon and have a five star experience.

Reviewed 13 October 2016

I always try to stay at an Embassy Suites. The staff is very professional and accommodating to your needs. Rooms are clean, spacious and decorated in good taste. The one bedroom suite has a master bedroom with a living room area with a sofabed, microwave, refrigerator and sink. Also a combination safe is located in the master bedroom closet for...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank johnwF9525YW
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

We appreciate you choosing us to host you for your recent trip. We love it when our guests take the time to share a review of their experience are thrilled that from your review that we were able to provide you with a five-star experience. We really appreciate your comments regarding cleanliness. Our staff members take their roles in our...

Reviewed 12 October 2016

Staff is EXCELLENT. My room was large with ample accommodations. Hotel was quiet. Provided complimentary food during the hurricane for the guests. Also gave us reassurance of safety in being in their hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kathleenwY4408XN
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank the staff for the level of service they provided you. I'm so glad to read you enjoyed your stay and welcome you back soon!

West Palm Beach, Florida
Reviewed 11 October 2016

Hurricane Matthew was coming and also a wedding reception was being held that same weekend. The Embassy Suite staff was on point. Vanessa Goode, Vilkings Jimerez, Todd, Dolly , Keith, Rossgo to name a few went beyond the call of duty to assist with making it happen. It was a success. Everyone was very well pleased. The food was excellent....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 204valeriaw
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Thank you for your great review. We are glad that you and you enjoyed your stay and the location. We are proud of Vanessa, Vilkings, Todd, Dolly , Keith, Rossgo, and all the others for taking good care of you. We will definitely recognize them. We appreciate your business and look forward to your return.

Ft. Lauderdale beach, United States
Reviewed 11 October 2016

This is a fantastic hotel. The Staff was extremely friendly and eager to please. Very satisfied with my choice of hotel. Will definitely stay there again and again. This hotel is a true gem in West Palm Beach.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Cristian C
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Cristian C, It is so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We would love to see you again very soon.

Reviewed 10 October 2016

I am amazed at how the SAME hotel, can be so DIFFERENT, based on it's location. While this location may be considered convenient, I was very skeptical when I checked-in because of the many males using loud, fowl language in the lobby. The carpet had large, unsightly STAINS and there was ABSOLUTELY NO Water Pressure in the shower. I actually...

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Helpful?
Thank Quiet P
Management response:

Dear Quiet P, Thank you for your feedback. We regret to hear that your stay with us did not exceed your expectations. It sounds like your room was in unacceptable condition, and I would like to personally apologize for that. Our standards are very high, and it seems we dropped the ball here. I will be sharing your comments with...

Lake Worth, Florida
Reviewed 10 October 2016

One problem doing my stay other than that it was excellent staff very nice and helpful hotel very clean and in very nice area. Everything was perfect into the one Lil problem that love this hotel other

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank zondreg
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

zondreg, Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure to share your review with them so we can ensure your next trips are...

Suwanee, United States
Reviewed 5 October 2016

The hotel rooms/bathrooms are in need of a serious update. The rooms felt overly used and smelled musty. The included breakfast was good and convenient. The cost of our stay helped ease the disappointment of the quality of the room/bathroom but I don't believe we will stay here again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Toni L
Management response:

Dear Toni L, Thank you for your feedback! We are glad to hear you enjoyed our breakfast, and overall value, although disappointed to hear you do not wish to return. We are renovating our rooms in 2017 and hope you will reconsider and stay with us again. Best Regards, Derek Shelly General Manager

Delray Beach, Florida
Reviewed 1 October 2016

Have stayed here before. That's what brought us back again. Will do so again when the occasion arises. The managers reception is one of many reasons we stay at the Embassy Suites. The staff is attentive, helpful and professional.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank danielpA6163BO
Management response:

Dear Daniel, We certainly appreciate your loyalty to our property, and I will be sure to share your positive comments with team, who will be happy to hear of your experience. We look forward to welcoming you back again. Best Regards, Derek Shelly General Manager

Dumont, New Jersey
Reviewed 27 September 2016 via mobile

Clean , quick shuttle to airport, room service was quick and friendly. Shuttle to airport every 30 minute. Nice pool. Bed vet confortable. Good shower preasure. I love the lotion and soap provided at the hotel so much I found it online and purchased it for future use

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Helpful?
Thank Johanne A
Management response:

Dear Johanne, Thank you for your recent business and feedback. We are thrilled to hear you enjoyed every aspect of your stay, and hope you will return soon! Best Regards, Derek Shelly General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites West Palm Beach - Central features an ideal location, award-winning service, and first-class amenities to stand out as one of the top West Palm Beach hotels. Situated just off I-95, less than five-minutes from West Palm Beach Airport, this prime location offers easy access to the Kravis Center, many of south Florida's finest beaches, and CityPlace where you can enjoy the area's best shopping and dining experiences. Guests will be greeted with a warm welcome and friendly smile as they check into spacious guest rooms highlighted by stylish decor, 37" flat-screen TVs, free WiFi, and select suites with walkout balconies. The onsite Atrium Restaurant provides a delicious menu of American favorites prepared with the freshest local ingredients for breakfast, lunch, and dinner, and guests can unwind with a signature cocktail or a craft beer from the Atrium Lounge. Maintain your active lifestyle in the 24-hour fitness center or on the outdoor tennis courts, spend the afternoons soaking in the Florida sun by the outdoor pool, and relax in evening in the dry sauna or whirlpool tubs. With over 18,000 sq. Ft. Of flexible event space, this is also an excellent venue for hosting business meetings, corporate conferences, and weddings. The Embassy Suites West Palm Beach hotel has a premier location and the perfect combination of amenities to make it the best choice for your next business trip, family vacation, or weekend escape to West Palm Beach, Florida. ... more   less 

Additional Information about Embassy Suites by Hilton West Palm Beach Central

Address: 1601 Belvedere Road, West Palm Beach, FL 33406 (Formerly Crowne Plaza West Palm Beach)
Region: United States > Florida > West Palm Beach
Price Range: $178 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton West Palm Beach Central 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Hotels.com, Hotwire, Hilton Hotels Direct, Expedia, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton West Palm Beach Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites West Palm Beach - Central Hotel West Palm Beach
West Palm Beach Crowne Plaza
Embassy Suites By Hilton West Palm Beach Central Florida
Hotel Style:
#3 Business Hotel in West Palm Beach
#4 Family Hotel in West Palm Beach
#4 Romantic Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton West Palm Beach Central staff and other travellers.
17 questions
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Fort Myers, Florida
3 months ago
over a year ago
Nottingham, United Kingdom
Mandeville, Louisiana
1 month ago

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Questions? Get answers from Embassy Suites by Hilton West Palm Beach Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our suite had no views.”
96scottg, 5 Apr 2017 | Read review
“No real views, maybe pick a room facing east for a nice sunrise.”
tnjallen, 17 Mar 2017 | Read review
“Just be sure you are booking a suite if that is what you want.”
W8049IPannam, 7 Mar 2017 | Read review
“Lock the bathroom door when you are in the shower!”
140TAMMYD, 11 Jan 2017 | Read review
“All rooms are equal”
2evelynr, 21 Dec 2016 | Read review
5 of 5