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Embassy Suites by Hilton West Palm Beach Central

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1,006 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton West Palm Beach Central
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Showing 960: English reviews
Colbert, Georgia
Reviewed 18 May 2016

I had a nice stay here. Only in town for one day, but the Embassy had everything I needed for a comfortable stay. Nice, updated TV with lots of channels, updated coffee maker and box of assorted teas, updated mini-fridge, comfortable bed, a well kept pool, good food, and EXTREMELY pleasant staff. Everyone was very kind. Also convenient to airport,...

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Helpful?
Thank weji13
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Thank you for taking the time out of your schedule to post a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to have the opportunity to...

Wyckoff, New Jersey
Reviewed 17 May 2016

We have family in Palm Beach so we often stay at a hotel rather than with family. This time we decided to try this Embassy Suites...and are we glad we did~ EVERYONE at this hotel is perfection! We made certain we let Marlie, Front Office Manager, know before we left that we would be back!!!

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Helpful?
Thank newjersey
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. Service is the core of everything we do here, and our staff takes great pride in providing exceptional customer service. We look forward to welcoming you...

Hindhead, United Kingdom
Reviewed 16 May 2016

The staff were friendly and helpful Very annoying having to wait so long for the toast Main disappointment of course was the uncleanliness of the room I was initially given but there was no problem with being given another room

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Helpful?
Thank davrill
Joshua C, Sales and Catering Coordinator at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Dear Davrill of the United Kingdom, Thank you very much for visiting our Embassy Suites here in West Palm Beach as well as reviewing us on Trip Advisor! We are saddened to see that the rooms were lacking in cleanliness but we are happy to know that the staff was of high value throughout your stay. Your review helps us...

Central Florida, Florida
Reviewed 16 May 2016 via mobile

This was our 2nd stay at the Embassy. We love the corner rooms. Beautiful views from upper floors. Roomy for our family of four. We travel with my husband when we can. We love staying at this hotel. The staff is wonderful. The shuttle will take you to City Place. The breakfast is great. Something for everyone. Love the omelet...

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Thank FishWhenYouCan
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

FishWhenYouCan, Thank you for reaching out and sharing your recent experience. We pride ourselves on providing unparalleled stays for our guests, so we are pleased that you found both comfort and convenience during your stay. We appreciate your loyalty and hope to serve you again and will strive to make your next stay five stars.

New Haven, United States
Reviewed 16 May 2016

I had heard great things about this brand but had never stayed at one of the hotels. When I had an early flight out and saw this hotel brand as an option near the airport, I decided to try it. It was great. The staff were very friendly. The room was very spacious and I had a wonderful experience. The...

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Helpful?
Thank Nicole C
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Nicole, Thank you for taking the time to provide feedback from your stay. We are happy to see you enjoyed the location and the staff were able to meet your needs. We look forward that you will choose to stay with us again soon and have a five star experience.

Lutz
Reviewed 14 May 2016

The hotel was just ok and fine for a one night stay. The hotel is in dire need of a face lift, and the room had a strange oder to it like a 1980 furniture smell. The staff was great and the breakfast buffet was really good.

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1Thank michaelhY4845XB
Joshua C, Sales and Catering Coordinator at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Dear MichaelhY4845XB of Lutz, Thank you for providing our Embassy Suites with a review. Each review is vital to us as it is the best way for us to receive communication from our guests regarding their overall assessment of our hotel. We will make immediate adjustments based on this review in order to ensure that our guests leave on a...

West Palm Beach, Florida
Reviewed 11 May 2016

I had a couple rooms due to a family event. Before arriving I was called and felt threatened that I was going to lose my room because they were over booked. They stay was nothing special.. And after leaving my card was charged many times for the same thing and all they would say is it was just an authoritisation...

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Thank emmadU3027BS
Joshua C, Sales and Catering Coordinator at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Dear EmmadU3027BS, Thank you for taking the time to review our Embassy Suites property by letting us know exactly how your recent stay went. I apologize that you experienced many unfortunate incidents throughout your visit with us. Please e-mail me at Joshua.Clemons@whitelodging.com in order to quickly resolve this situation. We thank you for choosing our hotel. Joshua Nathanael Clemons Social...

spring lake hts, United States
Reviewed 11 May 2016

Great place to visit with friends and family. Cost was great for all you received. The breakfast and evening cocktail were really great for everyone(families too). Close to City Place and airport. Transportation from airport was great. Will go back again!!!!

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Thank Alicia K
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Alicia, We extend our deepest appreciation for choosing our hotel during your recent visit. We're so glad we were able to provide you with such a great experience. We take pride in being the best quality hotel at a reasonable price that our customers love. Our deepest thanks for taking the time to share your comments and the five star...

Reviewed 10 May 2016

Very satisfied with the overall stay. The room, service and food was all good. I am a very picky travelers. This hotel met all expectations. I would definitely stay here again. The first night the room next to ours was playing the music loud. After several calls management addressed the issue and we were able to get a good night...

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Helpful?
Thank ilyscia
Joshua C, Sales and Catering Coordinator at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Dear Ilyscia, Thank you for reviewing our Embassy Suites here in West Palm Beach! We couldn’t be happier knowing that our property was able to meet all of your expectations. Our Management staff members are always here to correct any issues as soon as notified. Hopefully the next time you visit us, we will be able to not only meet...

Port Saint Lucie, Florida
Reviewed 9 May 2016

I was totally satisfied with our stay. The price was great the shuttle to airport was great and the service over all was excellent ...I will definetly stay at this hotel again.. We were picked up from the airport very fast and everyone was so nice

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Thank 43rosemarieb
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The Embassy Suites West Palm Beach - Central features an ideal location, award-winning service, and first-class amenities to stand out as one of the top West Palm Beach hotels. Situated just off I-95, less than five-minutes from West Palm Beach Airport, this prime location offers easy access to the Kravis Center, many of south Florida's finest beaches, and CityPlace where you can enjoy the area's best shopping and dining experiences. Guests will be greeted with a warm welcome and friendly smile as they check into spacious guest rooms highlighted by stylish decor, 37" flat-screen TVs, free WiFi, and select suites with walkout balconies. The onsite Atrium Restaurant provides a delicious menu of American favorites prepared with the freshest local ingredients for breakfast, lunch, and dinner, and guests can unwind with a signature cocktail or a craft beer from the Atrium Lounge. Maintain your active lifestyle in the 24-hour fitness center or on the outdoor tennis courts, spend the afternoons soaking in the Florida sun by the outdoor pool, and relax in evening in the dry sauna or whirlpool tubs. With over 18,000 sq. Ft. Of flexible event space, this is also an excellent venue for hosting business meetings, corporate conferences, and weddings. The Embassy Suites West Palm Beach hotel has a premier location and the perfect combination of amenities to make it the best choice for your next business trip, family vacation, or weekend escape to West Palm Beach, Florida. ... more   less 

Additional Information about Embassy Suites by Hilton West Palm Beach Central

Address: 1601 Belvedere Rd, West Palm Beach, FL 33406-1541 (Formerly Crowne Plaza West Palm Beach)
Region: United States > Florida > West Palm Beach
Price Range: $170 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton West Palm Beach Central 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Travelocity, Odigeo, Priceline, Hotels.com and Cancelon so you can book your Embassy Suites by Hilton West Palm Beach Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites West Palm Beach - Central Hotel West Palm Beach
West Palm Beach Crowne Plaza
Embassy Suites By Hilton West Palm Beach Central Florida
Hotel Style:
#3 Business Hotel in West Palm Beach
#4 Romantic Hotel in West Palm Beach
#4 Family Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton West Palm Beach Central staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton West Palm Beach Central staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“15th Floor, Wonderful City/Airport view”
 of 5 bubbles YellowJJ, 8 Nov 2016 | Read review
“The Embassy Suites on PGA Blvd is 10 times BETTER than this location!!”
 of 5 bubbles quietp, 10 Oct 2016 | Read review
“Great views of the city and the ocean from 11th floor”
 of 5 bubbles CLASSSASS, 22 Sep 2016 | Read review
“Check where the construction is before agreeing to the room (in August they were working on 14 and 15 floor replacing carpet)”
 of 5 bubbles Rox202014, 14 Sep 2016 | Read review
“i have the feeling all the rooms were as comfortable as ours.”
 of 5 bubbles DoreenB421, 14 Sep 2016 | Read review
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