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All reviewsfront deskuntil midnightfree shuttle serviceroom was cleanwould stay here againrental carbusiness travelersroad noisewest palmshopping and restaurantsgeneral managerthe shuttle driveran early flightup to datehot tubstayed one nightmini fridge
Our stay at Courtyard was really excellent.
Like google docs, it lives in the middle of no where, is accessible from/to everything, and has all the functionality and usability you could really want.
The facility was in good shape, most areas were nicely designed. Our...More
I stayed for nearly two weeks and I have to say from the GM Rebecca to shuttle drivers and evening bartenders it was great. Friendly, helpful and clean hotel. Yes there isn’t anything walking distance but City Place is a 5 minute drive and they...More
We stay in West Palm Beach several times a year the night prior to trips to the Bahamas. Surprised that a hotel at this level does NOT include complimentary coffee in the AM.
They do offer complimentary parking and shuttle to and from the airport...More
Response from Rebecca G, General Manager at Courtyard West Palm Beach AirportResponded 2 weeks ago
Thank you for choosing our hotel for your trip! We are happy that our hotel was convenient to your trip to the Bahamas. We are no allowed as a Courtyard to have free lobby coffee and we encourage our guests to enjoy our Starbucks offerings...More
Hotel was updated and standard Marriott contemporary décor. No issues with the room or service. Breakfast not included in price, but the café had reasonable prices and Starbucks. The real issue was the neighborhood. There are no restaurants within a reasonable distance and it is...More
Response from Rebecca G, General Manager at Courtyard West Palm Beach AirportResponded 3 weeks ago
Thank you so much for your review and we do appreciate your positive comments! Next time we would encourage you to check out City Place, where there is amazing selections of restaurants and entertainment. We do provide complementary shuttle to City Place till midnight daily....More
My daughter and I arrived at this hotel from a late flight to find the doors to the hotel locked. It was a dangerous situation. We were ready to call the police when the desk agent finally answered the door. He said he locked the...More
Response from Rebecca G, General Manager at Courtyard West Palm Beach AirportResponded 21 January 2018
Thank you for your concern and also your review. We have safety policies in place and we understand that they affected you in the opposite way. I was glad to speak with you that next morning and take care of your charges. We are so...More