Residence Inn West Palm Beach Downtown
Residence Inn West Palm Beach Downtown
455 Hibiscus Street, West Palm Beach, FL 33401
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Avg. C$1,062 /night, 3/22 - 3/23
C$1,062
per night
C$749
per night
C$436
per night
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About
#12 of 43 hotels in West Palm Beach
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Discover the home-like setting of Residence Inn by Marriott West Palm Beach Downtown. Our relaxing and convenient apartment-style extended-stay accommodations are ideally located near Palm Beach County Convention Center and The Ballpark of the Palm Beaches in West Palm Beach, Florida. Relax and recharge in our spacious suites with full kitchens.
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Property amenities
Free High Speed Internet (WiFi)
Bowling offsite
Canoeing offsite
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Public wifi
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Snack bar
Tennis court offsite
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Trendy
Languages Spoken
English, Spanish
Location
455 Hibiscus Street, West Palm Beach, FL 33401
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 92 out of 100
92
West Palm Beach Intl Airport
4.7 km•
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Fort Lauderdale-Hollywood International Airport
71.4 km•
See all flights
Rental Cars
63 Restaurants
within 0.5 kilometers
Reviews
Traveller rating
- 193
- 80
- 13
- 2
- 13
Time of year
Traveller type
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Detailed Reviews
Fantastic stay!! We recently stayed for an extended time here and it was wonderful!! The staff went above and beyond in every measure!! The hotel is going through renovations currently but should be done within a week or so. The accommodations that were made to alleviate any disturbances was amazing! We weren’t able to use the laundry services in the hotel due to the that floor being worked on, so they allowed us to use the dry cleaning services for the cost of doing our own laundry! That’s customer service!! Our room was quiet and so clean! The housekeepers were friendly and provided us with anything we needed very quickly!
The front desk staff was absolutely fantastic!! I’ve worked at the Ritz-Carlton and the staff at this hotel made it feel like we were staying at The Ritz! Kersten provided Gold Standard service, going above and beyond every chance she had! She helped me wrap a small injury I had, she provided us with detailed information for kid-friendly things to do. Darren was also exceptional and so friendly! Jeff was wonderful and gladly provided us with first aid items to use overnight. They were all happy whenever we saw them and provided us with things to do locally with the kids. They told us about the city Circuit which made our trip much easier to get around locally. Everyone made us feel so comfortable staying here!
My kids couldn’t wait to eat breakfast every morning! It was delicious! So many options!
The only thing I’d love to see would be hot water and coffee provided all the time in the lobby. It would be so convenient running in and out all day to grab something to go in the lobby.
It was an amazing trip! We will back in a few weeks for another extended stay and we can’t wait!!!
Highly recommend this hotel!
The front desk staff was absolutely fantastic!! I’ve worked at the Ritz-Carlton and the staff at this hotel made it feel like we were staying at The Ritz! Kersten provided Gold Standard service, going above and beyond every chance she had! She helped me wrap a small injury I had, she provided us with detailed information for kid-friendly things to do. Darren was also exceptional and so friendly! Jeff was wonderful and gladly provided us with first aid items to use overnight. They were all happy whenever we saw them and provided us with things to do locally with the kids. They told us about the city Circuit which made our trip much easier to get around locally. Everyone made us feel so comfortable staying here!
My kids couldn’t wait to eat breakfast every morning! It was delicious! So many options!
The only thing I’d love to see would be hot water and coffee provided all the time in the lobby. It would be so convenient running in and out all day to grab something to go in the lobby.
It was an amazing trip! We will back in a few weeks for another extended stay and we can’t wait!!!
Highly recommend this hotel!
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Date of stay: September 2023Trip type: Travelled with family
Room Tip:Â Check out Loggerhead Marine Life center, city Circuit to get around locally,
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Residence Inn West Palm Beach Downtown
Responded Sep 24, 2023
Dear RachS2025, Our team will be delighted to know we have exceeded your expectations for an exceptional stay at Residence Inn West Palm Beach Downtown and that our devoted associates made your visit with us so memorable. They endeavor to go above and beyond to ensure our guests have an unforgettable experience. Your compliments are not only rewarding but also encouraging, and we will share your kind words with each of them. We are pleased you and your family enjoyed our accommodations, complimentary breakfast, and thoughtful hospitality. We are thrilled to read that you have already decided to stay with us again, and we look forward to having the pleasure of hosting you once more. Best Regards, Dace Stewart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall a good experience and location. Easy to walk to nearby restaurants and the water, but be cautious as if you go the wrong direction you may hit a more sketchy part of town. Close to I-95 and easy to navigate. The parking is a bit costly at $35/night. Breakfast buffet is included and was the basics you’d find. Not sure when Residence Inns stopped doing the complimentary happy hour at night but was bummed since I was there for 8 days total. The rooms are spacious and have a microwave and stove top, but no oven. No room housekeeping at all unless you ask and they could stand to leave a few more towels in the room since the concept of a Residence Inn is extended stay. Staff were generally friendly and nice, some more than others. Lots of renovations ongoing at the hotel so expect to walk around scaffolding and construction, but luckily not too much noise from the activity. Overall a good option minus the excessive parking fees.
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Date of stay: October 2023Trip type: Travelled on business
Room Tip:Â Think about driving since parking is excessively high cost
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Residence Inn West Palm Beach Downtown
Responded Oct 15, 2023
Dear HeritageSoftail14843, Thank you for staying at Residence Inn West Palm Beach Downtown and for the nice rating. We are delighted to learn that you loved our convenient location, spacious rooms and our friendly associates. However, we regret that you were disappointed with our parking cost. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. We appreciate your business and look forward to welcoming you back again soon. Best Regards, Dace Stewart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the best hotel experiences we've had and we're old and have traveled to some of the finest. First of all, the employees were amazing. Starting with Antone who listened to my needs over the phone and made sure he could accommodate them (better than I could have ever hoped) to Kristin, Ned, (wish I could remember more names) the people who worked in the kitchen, the women who cleaned our room- everyone friendly and more than helpful. Our room(s) were spotless and filled with everything one would need on vacation. The location is wonderful, walking distance to great restaurants, stores etc. We really look forward to returning next year. A big thank you to the entire team- well done!
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Date of stay: February 2023
Location
Cleanliness
Service
Room Tip:Â We were over the pool on 5th floor was very quiet even though the train was close it only runs...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Residence Inn West Palm Beach Downtown
Responded Feb 10, 2023
Dear Menemshssunset, Thank you for your comments regarding your recent stay at the Residence Inn West Palm Beach Downtown/Rosemary Square Area. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team. We are pleased to know you loved our well-appointed accommodations and convenient location. Thank you again, and we look forward to welcoming you back next year. Best Regards, Dace Stewart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We frequently use Marriott properties however this experience was incredibly poor. We booked 3 rooms for 3 nights 2 months ahead of our reservation. We flew in from the east coast arriving about 8pm only to find out that the hotel was oversold and they had given our rooms away!!! It was the epitome of operational ineptitude. I have never had to give such a poor review in over 25 years of travel.
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Date of stay: December 2024Trip type: Travelled with family
Value
Location
Service
Room Tip:Â Stay away - no guarantee that you'll have a room when you arrive.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service, General Manager at Residence Inn West Palm Beach Downtown
Responded Dec 6, 2024
Thank you for sharing your experience with us. We sincerely apologize for not being able to accommodate your reservation during your stay. Ensuring our guests feel welcomed and cared for is our highest priority, and we deeply regret falling short of this commitment. While we made arrangements for your stay at another hotel, we understand the inconvenience and disappointment this caused and truly value your patience and understanding. Please rest assured that we are reviewing our processes to ensure this does not happen again. We hope you’ll consider giving us another opportunity to provide the exceptional experience you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great two day stay here. The lobby of the hotel is much nicer than most Residence Inns - it has the feel of a higher-end hotel. The rooms are standard Residence Inn rooms, but they are spotlessly clean and very comfortable. The location is convenient to all that downtown West Palm Beach has to offer (10 minute walk to restaurants, bars, shops, etc), yet it's off the main drag so you won't have noise or traffic. You will need to valet your car, as there is no other option (street parking is limited and metered).
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Date of stay: February 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am highly recommending this venue. I stayed in a corner studio suite which was well lit and it accommodated my needs perfectly. There was a comfortable sectional that would have pulled out to a bed which wasn’t required. The full breakfast served daily was good and all staff were courteous during my week’s stay. The suite was cleaned daily and the entire premises spotless. I didn’t have a chance to use fitness or pool facilities. The location is very conveniently located and I enjoyed walking to Rosemary Square which was a very short distance away. The grocery store was approximately six blocks away but the Residence Inn did offer grocery shopping. I was at West Palm Beach for a conference and the walk to Okeechobee Blvd wasn’t far. I was able to stroll through Rosemary Square as my direct route, which was most enjoyable morning and night. All ages could enjoy the accommodations and surrounding area of the Residence Inn location on Hibiscus Street. I highly recommend this hotel for extended stays especially.
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Date of stay: November 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Residence Inn West Palm Beach Downtown
Responded Dec 5, 2021
Dear Susan L, We were delighted you could stay at the Residence Inn West Palm Beach Downtown/Rosemary Square Area for your conference. Thank you for your generous review. Our extended-stay hotel offers a great location near beautiful beaches and other top-area attractions, providing our guests with an effortless way to enjoy all that the area has to offer. We love that you could enjoy this and we appreciate you sharing it with other travelers. It was our pleasure to host you and we look forward to having you back next time. Sincerely, Elizabeth Kelleher Task Force General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a titanium Bonvoy member I stay at a lot of Marriott properties My recent two night stay at WPB Residence Inn was a bit of a mixed bag and represented my first stay at a Residence Inn. We selected the property because it was close to the several events we planned to attend on the weekend and it is well located for the entire city center. The room was large and very clean and well maintained. I question if anyone really uses the full kitchen and if you want ice from the refrigerator, the ice maker take hours to produce once it is activated. The free breakfast is somewhat minimal but a nice touch and the Covid precautions were reasonable. Coffee was excellent. The staff in general were helpful and professional.
Here is the noise problem. We were assigned a connecting room on the 7th floor. We returned late from an event to find a family with children had moved in next door. Every word of their conversations could be head verbatim and every scream from the children resonated throughout our room. If we were staying for more than two nights we would have requested a new and non-connecting room. I once had the same noise issue on a cruise ship with connecting doors so I suggest there is something about the design that allows the free flow of adjacent noise.
Here is the noise problem. We were assigned a connecting room on the 7th floor. We returned late from an event to find a family with children had moved in next door. Every word of their conversations could be head verbatim and every scream from the children resonated throughout our room. If we were staying for more than two nights we would have requested a new and non-connecting room. I once had the same noise issue on a cruise ship with connecting doors so I suggest there is something about the design that allows the free flow of adjacent noise.
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Date of stay: December 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Residence Inn West Palm Beach Downtown
Responded Jan 2, 2022
Dear Florida-Traveler-888, Thank you for commenting on your stay at our hotel. We value you as our Titanium Bonvoy member and we are glad you enjoyed our clean and spacious room accommodations; however, we regret to hear that we did not meet expectations in all areas. Your comments will be shared with our appropriate individuals to address and review. We hope you will give us another opportunity to give you the exceptional service you deserve. Sincerely, Elizabeth Kelleher Task Force General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Recently stayed at the downtown Residence Inn in West Palm.
The hotel is relatively new, less than 5 years old I think as I remember it being built.
It’s in a great location, a short walk to both Cityplace as well as the intracoastal and Clematis Street with the many bars and restaurants. It’s on a quiet street so not much noise or traffic.
The 1br King Room was very large with a small kitchen area. The bed was very comfortable and the bathroom large with a great shower.
The front desk staff were very friendly and professional, and knowledgeable of the area.
Due to the Covid 19 impact on travel and tourism, the hotel is not yet operating at full speed. The restaurant is not open yet, though they do offer a “ grab and go breakfast” of bagel, yogurt, coffee. It was raining while I was there but I don’t think the pool was open.
There is outdoor parking though there is a daily $10 self parking fee or $25 valet parking.
Overall all it is a good moderate priced hotel option in downtown WPB, cheaper than the nearby Hyatt and Hilton
The hotel is relatively new, less than 5 years old I think as I remember it being built.
It’s in a great location, a short walk to both Cityplace as well as the intracoastal and Clematis Street with the many bars and restaurants. It’s on a quiet street so not much noise or traffic.
The 1br King Room was very large with a small kitchen area. The bed was very comfortable and the bathroom large with a great shower.
The front desk staff were very friendly and professional, and knowledgeable of the area.
Due to the Covid 19 impact on travel and tourism, the hotel is not yet operating at full speed. The restaurant is not open yet, though they do offer a “ grab and go breakfast” of bagel, yogurt, coffee. It was raining while I was there but I don’t think the pool was open.
There is outdoor parking though there is a daily $10 self parking fee or $25 valet parking.
Overall all it is a good moderate priced hotel option in downtown WPB, cheaper than the nearby Hyatt and Hilton
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Date of stay: October 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is the 3rd hotel we have stayed at on this trip and this Residence Inn is by far the best overall. We also stayed at Marriott at BWI airport and the Marriot Vacation Club on Singer Island, which were OK but the cleanliness of the rooms and the top- notch customer service at this Residence Inn made it stand out. Great location to walk to the waterfront and there are plenty of restaurant in the area. Shout out to Jeff at the front desk who is an absolute pleasure to talk with and the gentleman at the valet desk who made retrieving our vehicle so easy and fast. Great job Residence Inn!
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Residence Inn West Palm Beach Downtown
Responded Feb 22, 2023
Dear DCTraveler002, Thank you for choosing Residence Inn West Palm Beach Downtown/Rosemary Square Area and for the kind review. We love that our extended-stay hotel offers a great location near beautiful beaches and other top-area attractions, providing our guests with an effortless way to enjoy all that the area offers! It was a pleasure knowing you also liked our immaculate accommodations, and that our attentive and thoughtful associates took such great care of you. Our team will be happy to hear your compliments. Furthermore, we appreciate you mentioning that we were a part of making your journey memorable, and hope to welcome you again the next time you visit the city. Best Regards, Dace Stewart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It's so easy to forget to write a good review for places that really shine. When everything goes well, we can get on with our lives. But this place was so good that weeks after checkout I had to come back to give them the credit that they all deserve.
The property was immaculate, well-maintained, expertly designed and had every amenity top shelf. It was a delight.
The staff were so friendly; my check-in was smooth, all questions addressed, supported by the business center that had great computer and printer for travel documents needed, and everyone was happy to help out in every way they could.
The breakfast I enjoyed on my short stay was perfectly adequate to get a healthy start to a busy itinerary without having to make an extra stop off-site.
Finally, I got a surprise on the way out. The night auditor who had been up all night, was still bright and shining sending out joy on my exit with a happy hello and kind greeting. That left a lasting impression.
Stay well.
Coach Goz
The property was immaculate, well-maintained, expertly designed and had every amenity top shelf. It was a delight.
The staff were so friendly; my check-in was smooth, all questions addressed, supported by the business center that had great computer and printer for travel documents needed, and everyone was happy to help out in every way they could.
The breakfast I enjoyed on my short stay was perfectly adequate to get a healthy start to a busy itinerary without having to make an extra stop off-site.
Finally, I got a surprise on the way out. The night auditor who had been up all night, was still bright and shining sending out joy on my exit with a happy hello and kind greeting. That left a lasting impression.
Stay well.
Coach Goz
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Date of stay: May 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Complimentary Breakfast is Great
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorry about the delay in responding. I do not know the answer to that. My stay was just a quick weekend. Sorry
The hotel has buffet breakfast and they have eggs, fruit and meat and juices and cheese.
Yes I remember my friend had a car. The valet parking was steep at that location. I believe the city parking near the train station at the end of the block would provide a better parking location with prices being more reasonable. Sorry could not be of more help
Yes it is pet friendly.
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PRICE RANGE
C$515 - C$929 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
152
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Residence Inn West Palm Beach Downtown
Which popular attractions are close to Residence Inn West Palm Beach Downtown?
Nearby attractions include Downtown West Palm Beach (0.2 km), CityPlace (0.3 km), and West Palm Beach Escape Rooms (0.4 km).
What are some of the property amenities at Residence Inn West Palm Beach Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Residence Inn West Palm Beach Downtown?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn West Palm Beach Downtown?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Residence Inn West Palm Beach Downtown?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Residence Inn West Palm Beach Downtown?
Conveniently located restaurants include Galley, City Cellar Wine Bar & Grill, and Il Bellagio.
Are there opportunities to exercise at Residence Inn West Palm Beach Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Residence Inn West Palm Beach Downtown located near the city centre?
Yes, it is 0.6 km away from the centre of West Palm Beach.
Are any cleaning services offered at Residence Inn West Palm Beach Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn West Palm Beach Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn West Palm Beach Downtown offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.