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Prior to booking room, week prior, contacted front desk directly to confirm airport shuttle service offered.
Desk clerk stated yes, all days from about 7am to 11p. I would be arriving about 5 P. Great. Booked on Rez. line.
On travel day, while transferring planes,...More
Wednesday 11/28/18, Got into west palm beach airport at midnight. Called for shuttle & was told stopped at 3pm. Ended up hailing taxi cab. Ride was maybe 5 minutes long charge of $7. Wendy’s, WaWa & IHOP next door. Unseasonable cold spell in area. Only...More
Date of stay: November 2018
Response from Karen C, Front Office Manager at Quality InnResponded 2 weeks ago
We are sorry you had a upsetting experience. We strive to make our guests happy and use this a learner tool. Thank you for your feedback.
Great service, only one person when we got there, she was busy, but she helped us out great. Her colleagues were very nice as well.
Room in great condition
Pool also nice
All in all we had a wonderful stay here. I would...More
Fast check in...fast check out...
Average breakfast from 7am-10am...not bad could be worst...
Renovated rooms looks good...
Bathroom seems not that clean...and old...
Sometimes I felt that the bedding was a but smelly...
It's cheap...near airport and iHop...
The room is nice. AC was on for us when we got here. Bed is comfy. Couch isn’t comfy.
The only bad experience we had was breakfast.
We showed up at 9, breakfast doesn’t close until 10. There was nothing out or if it was,...More