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Absolutely amazing stay! Friendly, courteous, and professional staff ensured that every aspect of my stay was above reproach. Even with the one minor problem I encountered, they made me feel as though my complaint was warranted and taken seriously. Breakfast quality was great, the room...More
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Great hotel near airport. Very polite & accommodating! Lobby is open air, bar welcomes you as you arrive. Bar food is good as well as drinks. Only a 10 minute ride from airport. Shuttle leaves every 15 minutes. Ask for the driver Jude, he's awesome!
4 Thank AtlGirl5254
Response from Matt K, General Manager at Hilton Palm Beach AirportResponded 30 October 2017
Thank you for your review as it is much appreciated. You feedback will be reviewed by our department heads to create an action plan. Thank you for choosing the Hilton Palm Beach Airport hotel for your most recent stay.
ALL of the hotel staff do a wonderful job of meeting all of your needs - transportation (thanks Hector!) and entertainment (thanks Benjamin!) were all taken care of - afternoon wine, beautiful pool area - really made this business trip enjoyable : )More
1 Thank SuzyPN
Response from Gabrielle M, Manager at Hilton Palm Beach AirportResponded 3 days ago
Thank you for taking the time to share your experience about your recent stay at our hotel. It brings us pleasure to hear that Benjamin and Hector took very good care of you, and that your business trip was very enjoyable. We hope...More
The rooms were nice and clean and the beds were very comfortable. The pool area with jacuzzi and pool bar were beautiful and relaxing. The staff was very friendly, especially a Mr. Jude who greeted us upon our arrival.
First impressions matter. I arrived well before normal check-in (11:30am). as expected, a room was not yet available. I asked if I could use the gym and was given access. After I changed Keana double checked room availability and was able to put me in...More
1 Thank John G
Response from Gabrielle M, Manager at Hilton Palm Beach AirportResponded 5 days ago
Dear John G,
On behalf of the entire staff here, I would like to thank you for taking the time in writing this wonderful review regarding your stay at our property. We are thrilled to hear that we exceeded your expectations and that the staff...More