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Hilton Palm Beach Airport

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Hilton Palm Beach Airport
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1,019 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Palm Beach Airport
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Showing 980: English reviews
New Braunfels, United States
Reviewed 3 October 2016

Great staff at front desk, bar and restaurant. Everyone was helpful and friendly. The show in the banquet room had great help from the entire event staff. All very professional and helpful. I would stay here again!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Wendi R
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your great review! I am glad the banquet room and staff exceeded your expectations. Sounds like it was a great success! Hope to see you back soon...

Orlando, Florida
Reviewed 1 October 2016

Leaky ceiling where plaster falling kept me up all night and no additional rooms to move to Ordered breakfast waited an hour and had to leave before meal came Room service is non existent no in room menus nor can you access menu via tv Tried to call room service and nobody answers. Went down to restaurant to order food...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank albertl146
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review. I will discuss your issues with the department heads to remedy any items that are discovered.

Long Island
Reviewed 30 September 2016 via mobile

We had a great Stay at the Hilton Palm Beach Airport! My co-workers and I checked out and had to check back in due to our canceled flight, Abner and Axa at the Front desk made it happen for us, they got us in our rooms quickly and then Brooke at the Tiki Bar was excellent as well. 5 STAR...

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Helpful?
Thank skidz
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your fantastic review! I am glad you were able enjoy yourselves after your flight was cancelled. That is not fun, but it sounds like the staff helped make it enjoyable for you. Hope to see you back with us again soon...

Reviewed 30 September 2016 via mobile

One of my favorite hotels with even better help. Axa and Abner at the front desk were great with helping us out with everything we need. Brooke and Don were wonderful at serving us drinks and keeping us well fed at both the Tiki Bar and the H bar.

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Helpful?
Thank TheThief3
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your great review. I am glad the staff exceeded your expectations. I will let them know what a great job they did. Come see us again soon...

Sioux Falls, South Dakota, United States
Reviewed 28 September 2016

This property is very close to the PBI airport and was a great value. I had an issue with noisy a/c in my room and told the front desk about it after my first night. Within two hours, the noise was fixed and my second night was most restful. The property is clearly aged but they keep it in very...

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Helpful?
Thank Steve S
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for posting your review. I am glad you stay was a success and our engineering department was able to correct your a/c noise issue. Come back soon!

West Palm Beach, Florida
Reviewed 26 September 2016 via mobile

Free parking. Quick and easy check-in. Their restaurant is open until 10pm. The bars are open until 12am. They don't offer free or reduced breakfast for "Hilton" members. In the room there's a large flat screen tv, two cup coffee maker, a mini fridge, a large desk and plenty of outlets. In the bathroom there's a large mirror over a...

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Helpful?
Thank Where-2-go-4-help
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review! I am glad you enjoyed your stay and hope to see you back soon... safe travels

Reviewed 24 September 2016 via mobile

Another great visit, good food and facilities. Always enjoy staying here close to the airport and food is above the normal hotel fare.. Rooms always clean and neat up to date. New gym equipment it looks like some last visit a month ago...

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Helpful?
Thank M Brent T
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review! I am glad you had another great visit and thank you for your loyalty. Yes, all the fitness center equipment is new and we added a spin bike you can Skype in to actual spin classes with the best trainers. Looking forward to your next visit, safe travels...

West Palm Beach, Florida
Reviewed 18 September 2016

I can't wait to hold an event here again! Let's start with the location: what could be more convenient than literally on the grounds of the airport? But overlooking a beautiful lake with water skiers and birds and trees. I mean, how many airport hotels have a dock so partiers can pull up their boat? The dock leads to a...

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Helpful?
Thank RobbieGorman
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your amazing review! I am glad you had such a fantastic time and were able to enjoy all the amenities, food & beverage and staff. I will let the staff know that they exceeded your expectations and hope to see you back again soon! Happy 95th to your father and best wishes to your family...

Reviewed 18 September 2016

First room still dirty, second room key didnt work. Took three tries but they got it right. Not happy after traveling all day. Food was expensive for quaity. Stayed here because close to airport. People at desk were pleasant.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank anthonycA8503TV
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review. My apologies for the issues you experienced, especially after a long travel day. I am glad the staff members were able to accommodate appropriately. Certainly not the norm and I hope that you will give us a try again in the future. Safe travels...

Reviewed 8 September 2016 via mobile

Truly pleased with my stay, the staff was awesome, and I truly enjoyed the jazz happy hour in the restaurant!!! Upon my arrival at the airport the driver Jacques Martino was so professional and had a wealth of information about the hotel amenities. Continue doing your best and you will see me again.

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Helpful?
Thank shatysha b
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review. I am glad you had such an outstanding stay and enjoyed Jazzy Wednesday. I will let Jacques know he is doing a great job. Hope to see you back soon...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located minutes from the Palm Beach International Airport, Cityplace and the Palm Beach County Convention Center our lakeside setting provides a resort atmosphere with a Tiki bar and starbucks favorites. Complimentary 24 hour airport shuttle service and WiFi available to all our guests. ... more   less 

Additional Information about Hilton Palm Beach Airport

Address: 150 Australian Ave, West Palm Beach, FL 33406-1473
Region: United States > Florida > West Palm Beach
Price Range: $143 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Palm Beach Airport 3.5*
Number of rooms: 245
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Also Known As:
Hilton Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton
Hilton Palm Beach Airport West Palm Beach, Florida
Hotel Style:
#3 Romantic Hotel in West Palm Beach
#6 Business Hotel in West Palm Beach
#11 Family Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Palm Beach Airport staff and other travellers.
7 questions
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3 months ago
Port Saint Lucie, Florida
5 months ago
over a year ago
Boston, Massachusetts

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Questions? Get answers from Hilton Palm Beach Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that looks over the pool/water area!”
 of 5 bubbles caileyc2017, 24 Mar 2017 | Read review
“Ask for water view”
 of 5 bubbles V970GYrickh, 16 Mar 2017 | Read review
“Mid-range except in Season”
 of 5 bubbles matthewswinters, 13 Mar 2017 | Read review
“Don't let them give you room 460 until they get rid of smell and update”
 of 5 bubbles stephenp565, 12 Mar 2017 | Read review
“Harbor is nice”
 of 5 bubbles B9705EUbillm, 10 Mar 2017 | Read review
5 of 5