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DoubleTree by Hilton Hotel West Palm Beach Airport

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DoubleTree by Hilton Hotel West Palm Beach Airport
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896 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel West Palm Beach Airport
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Showing 876: English reviews
Frederick, Maryland
Reviewed 13 May 2016

Quick trip for business. Room was large and clean. Check-in girl Was friendly and made me feel welcomed. The hotel was clean. No noise issues which were nice. I would stay here again. Internet seemed a little slow but still happy with my stay.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jessica J
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Jessica J, I want to thank you for taking the time out of your busy week to give us feedback on your recent visit to our hotel. We pride ourselves on customer service and it was apparent during your visit we were successful. I will communicate your comments to let them know their hard work is paying off. Kind...

Jacksonville, Florida
Reviewed 10 May 2016

From the front desk to housekeeping you were made to feel at home! My room was ready at check in staff was fast and efficient. Breakfast wasn't included for the price but luckily I have family in the area :). Overall I will come back to this hotel when staying in the area.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 188lakeshias
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear 188lakeshias, The hotel team and I really appreciate you taking time out of your busy week to give us so much positive feedback. When we receive such a positive review on a guest stay with us we feel honored you choose us to help you with your accommodations in the West Palm Beach area. We look forward to seeing...

Cordova, Tennessee
Reviewed 6 May 2016

Really lucked up to get a room at this hotel. It was very convenient to where I needed to be. Hotel was very clean and the staff was excellent as you would expect from DoubleTree/Hilton. I will definitely stay at this hotel again in my future travels to this area.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Russell S
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Russell S, The team and I truly enjoyed reading your recent comments on this Trip Advisor website. We are very pleased that our property was a perfect fit to your travel needs. It is nice to see that you took the time out of your busy week to fill out this survey and we want to thank you for...

Indiana
Reviewed 4 May 2016

I stayed here recently for the first time! Check in was a breeze. Service at the front desk, at the restaurant and the van driver were excellent! The van followed me to the the car rental when I returned my car the night before I was leaving and brought me back to the hotel! All the staff were food, Breakfast...

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Helpful?
Thank Ron M
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Ron M, We truly appreciate you taking the time out of your busy week to fill out this trip advisor survey. The team and I strive for optimal customer service and we are pleased to hear we successfully achieved our goal during your stay. We do apologize for the inconvenience you were caused concerning your wake up call and...

La Altagracia Province, Dominican Republic
Reviewed 1 May 2016

We did not like the cleanliness for the hotel. The overnight stay the room in very dirty and when we told the front desk staff. They said that it was the way they normally clean when we stayed overnight they only fix the bed and change the trash they didn't wipe off the countertops

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Erick W
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Erick W., Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right! We have discussed this with our staff, and will make every effort to be sure our...

Hartwick, United States
Reviewed 1 May 2016

Wonderful hotel, join the rewards program and get a warm cookie and bottled water upon check in. We loved the pool. The beds were very comfortable. Great night sleep. My daughter and I were here for a college visit and stayed for just one night. I wish all our hotels were as nice as this one on our east coast...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Robin B
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Robin B., Congratulations on joining the HHonors program! We appreciate your positive feedback and for the 5 star review. I'm glad you and your daughter enjoyed some of the amenities we have to offer and you had a great nights' sleep! We hope you return to visit us again soon! Sincerely, Jenny Muniz, Guest Services Manager

New York City, New York
Reviewed 29 April 2016

Stayed one night very clean food was limited but good. Staff was friendly and helpful. Checking in couldn't be any easier and you gotta love the warm cookie. Shuttle was quick and easy from airport. I would definitely stay again

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 848kennyt
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear 848kennyt, Thank you very much for taking your time to comment about your recent stay with us! We are delighted to hear that your experience was as great as expected! It really makes us proud to see that our work makes a difference for our guests. Thank you again for staying with us, we look looking forward to having...

Cheshire, Connecticut
Reviewed 28 April 2016

better than expected, first stay at Double Tree in decades. Pool was very small. offered no shade. Rooms OK. Went out to Dennys for lower cost breakfast. Efficient check out.Front desk clerk was efficient and friendly. XX Aa Bb Cc Dd Ee Ff Gg

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cdurlach
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Cdurlach, We appreciate your review and feedback regarding your stay at our property. We welcome you back to the Doubletree brand! I'm glad to hear you enjoyed your stay and the staff were friendly! My apologies on the pool not offering adequate shade! We look forward to your return visit in the future. Sincerely, Jenny Muniz, Guest Services Manager

Lakeland, FL, United States
Reviewed 26 April 2016

Terrific breakfast with fresh fruit that was not previously frozen, eggs to order, freshly baked muffins. Good night's sleep, though the a/c was loud. It is relatively convenient for visiting PBAU, though other properties are closer. If you have access to parking on campus, this works since there's no to walk to campus from here. It is very difficult to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank William M
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Thank you so much for your positive feedback on your past stay! I'm glad you enjoyed your selections in breakfast and you had a good night's sleep! We look forward to your return visit! Sincerely, Jenny Muniz, Guest Services Manager

Orange Park, Florida
Reviewed 25 April 2016

The staff was friendly & helpful. The cookies are great! Room included a good hairdryer fridge, & there is a decent bar & lunch area in lobby. The service is a little slow in the bar lunch area. Also, the toilet had no power & had difficulty getting a little tp down.

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Helpful?
Thank Kb5775
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Kb5775, Thank you very much for taking your time to comment about your recent stay with us! We are delighted to hear that your experience was as great as expected! I will pass on your kind words to the team! Thank you again for staying with us, we look looking forward to having you in the future. Sincerely, Jenny...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Hotel West Palm Beach - Airport, centrally located just off of I-95 and Okeechobee Blvd. In West Palm Beach, is less than a mile from Palm Beach International Airport (PBI) and fabulous City Place, one of south Florida's most popular downtown destinations. For our guests' convenience, our full-service West Palm Beach, Florida hotel offers shuttle service to and from the Airport, as well as the many dining and entertainment venues of City Place.The Doubletree West Palm Beach, FL hotel offers understated elegance and tastefully-appointed guest rooms and suites that boast a long list of guest amenities, generous work surfaces, luxurious Sweet Dreams Beds, and complimentary wireless high-speed internet access. Order freshly prepared meals in-room or enjoy casual dining at Gecko's Restaurant, serving breakfast, lunch and dinner daily. Don't miss happy hour at Gecko's Lounge, or stop by for a nightcap after catching a movie or concert. Our airport hotel in West Palm Beach offers amenities like a heated outdoor pool in a lush, private courtyard and a well-equipped Fitness Center. Jogging paths, lakes and parks are all nearby.For the business traveler, our hotel in West Palm Beach, Florida provides a perfect Palm Beach County location surrounded by corporate campuses and Fortune 500 companies as well as easy access to Tri-Rail and all major arteries connecting south Florida metro areas. Stay connected with complimentary HSIA availability throughout the hotel and productive with our Business Center services. For groups, seminars, business or social functions, the Doubletree West Palm Beach Airport Hotel has modern ballroom and boardroom space that is perfect for your small meeting requirements. Valid photo ID and credit card required at check in. ... more   less 

Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

Address: 1808 S Australian Ave, West Palm Beach, FL 33409-6487
Region: United States > Florida > West Palm Beach
Price Range: $223 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel West Palm Beach Airport 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Doubletree West Palm Beach
West Palm Beach Doubletree
DoubleTree By Hilton Hotel West Palm Beach Airport Florida
Hotel Style:
#7 Family Hotel in West Palm Beach
#9 Romantic Hotel in West Palm Beach
#12 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel West Palm Beach Airport staff and other travellers.
16 questions
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Questions? Get answers from DoubleTree by Hilton Hotel West Palm Beach Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The two bedroom suites are double beds not queens. I was with a friend so sharing a king bed was much better!”
 of 5 bubbles 727StephanieC, 18 Jan 2017 | Read review
“I enjoyed first floor”
 of 5 bubbles ChanO_12, 17 Jan 2017 | Read review
“Choose a room on the 6th Floor in Hilton Honors Mini Suite”
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  • Room
  • Bathroom
 of 5 bubbles preciousness22, 28 Dec 2016 | Read review
“Avoid room 101.”
 of 5 bubbles dfrutiger, 20 Dec 2016 | Read review
“This hotel is built next to the 10 lane freeway I95. You have to be too tired not to hear it, so ask for a room NOT facing the freeway!”
 of 5 bubbles Busmantoo, 12 Nov 2016 | Read review
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